Unexpected Characters - Dell Vostro 1500 Owner's Manual

C
H E C K T H E E X T E R N A L K E Y B O A R D
1 Shut down the computer, wait 1 minute, and then turn it on again.
2 Verify that the numbers, capitals, and scroll lock lights on the keyboard
blink during the boot routine.
3 From the Windows desktop, click Start→ All Programs→ Accessories→
Notepad.
4 Type some characters on the external keyboard and verify that they appear
on the display.
If you cannot verify these steps, you may have a defective external
keyboard.
T
O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D
I N T E G R A T E D K E Y B O A R D
1 Shut down the computer.
2 Disconnect the external keyboard.
3 Turn on the computer.
4 From the Windows desktop, click Start→ All Programs→ Accessories→
Notepad.
5 Type some characters on the internal keyboard and verify that they appear
on the display.
If the characters appear now, but did not with the external keyboard, you
may have a defective external keyboard. Contact Dell (see "Contacting
Dell" on page 203).
R
U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S
Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 113).
If the tests indicate a defective external keyboard, contact Dell (see
"Contacting Dell" on page 203).

Unexpected characters

D
I S A B L E T H E N U M E R I C K E Y P A D
keypad if numbers are displayed instead of letters. Verify that the numbers
lock light is not lit.
132
Troubleshooting
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Press <Num Lock> to disable the numeric
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Run the PC-AT Compatible
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C H E C K T H E