Epson WorkForce WF-2010W User Manual page 4

User's Guide
Using the Print Head Alignment utility for
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Cleaning the Paper Guide. . . . . . . . . . . . . . . . . . . 51
Using the Paper Guide Cleaning utility for
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using the Paper Guide Cleaning utility for Mac
OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 52
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 52
Cleaning the Product. . . . . . . . . . . . . . . . . . . . . . 52
Cleaning the exterior of the product. . . . . . . . . . 52
Cleaning the interior of the product. . . . . . . . . . 53
Transporting the Product. . . . . . . . . . . . . . . . . . . 53
Checking and Installing Your Software. . . . . . . . . 55
Checking the software installed on your
computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installing the software. . . . . . . . . . . . . . . . . . . . 55
Uninstalling Your Software. . . . . . . . . . . . . . . . . . 56
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 56
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 57
Troubleshooting for Printing
Diagnosing the Problem. . . . . . . . . . . . . . . . . . . . 58
Error indicators. . . . . . . . . . . . . . . . . . . . . . . . 58
Checking product status. . . . . . . . . . . . . . . . . . 60
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Removing jammed paper from inside the
product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Preventing paper jams. . . . . . . . . . . . . . . . . . . . 63
Reprinting after a paper jam (for Windows
only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . . . 64
Horizontal banding. . . . . . . . . . . . . . . . . . . . . . 65
Vertical banding or misalignment. . . . . . . . . . . 65
Incorrect or missing colors. . . . . . . . . . . . . . . . 66
Blurry or smeared print. . . . . . . . . . . . . . . . . . . 66
Miscellaneous Printout Problems. . . . . . . . . . . . . . 67
Incorrect or garbled characters. . . . . . . . . . . . . 67
Incorrect margins. . . . . . . . . . . . . . . . . . . . . . . 67
Printout has a slight slant. . . . . . . . . . . . . . . . . 67
Inverted image. . . . . . . . . . . . . . . . . . . . . . . . . 68
Blank pages print. . . . . . . . . . . . . . . . . . . . . . . 68
Printed side is smeared or scuffed. . . . . . . . . . . 68
Printing is too slow. . . . . . . . . . . . . . . . . . . . . . 68
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 69
Paper does not feed. . . . . . . . . . . . . . . . . . . . . . 69
Multiple pages feed. . . . . . . . . . . . . . . . . . . . . . 69
Contents
Paper is improperly loaded. . . . . . . . . . . . . . . . 70
Paper is not ejected fully or is wrinkled. . . . . . . . 70
The Product Does Not Print. . . . . . . . . . . . . . . . . 70
All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 70
Only the power light is on. . . . . . . . . . . . . . . . . 70
An ink error is indicated after you replace the
cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Increasing the Print Speed (For Windows Only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Other Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Printing plain papers quietly. . . . . . . . . . . . . . . 73
Product Information
Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
System Requirements. . . . . . . . . . . . . . . . . . . . . . 74
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 74
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 74
Technical Specifications. . . . . . . . . . . . . . . . . . . . 75
Printer specifications. . . . . . . . . . . . . . . . . . . . . 75
Network interface specification. . . . . . . . . . . . . 77
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . 78
Standards and approvals. . . . . . . . . . . . . . . . . . 78
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Where To Get Help
Technical Support Web Site. . . . . . . . . . . . . . . . . . 80
Contacting Epson Support. . . . . . . . . . . . . . . . . . . 80
Before Contacting Epson. . . . . . . . . . . . . . . . . . 80
Help for Users in Europe. . . . . . . . . . . . . . . . . . 81
Index
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