Ricoh SP C420DN-KP - Aficio Color Laser Printer Operation Manual page 89

A p p e n d i x 8 : T r o u b l e
A p p e n d i x 8 : T r o u b l e
No. Issue
3 Service status
reads: [PrinterOn
x.x InternetDown]
s h o o t i n g C o n t .
s h o o t i n g C o n t .
To correct the problem, proceed as follows:
Step 1: From the printer's control panel, assign IP Address, Subnet Mask, Gateway Address
values. Note: Reboot the printer by turning the power off for at least five seconds.
Cont.
Reference: For more information, refer to the printer's Hardware Guide >
Configuration, located on the Manual CD-ROM included with the printer.
Step 2: From Web Image Monitor, change the DNS Server values to match those entered via
the printer's control panel. Important: Assign both primary and back-up DNS
Addresses.
a. Make sure you have Internet access on an unrestricted network line.
b. Open your Web browser
c. Go to: http://PrinterIPAddress.
d. Enter login credentials. Defaults:
•
Login User Name: admin
•
Password: leave blank
e. Click [Login].
f. Click [Configuration] link, left sidebar.
g. Under Network, click [IPv4].
h. Under Details, click [Specify] button
adjacent to [Auto Obtain (DHCP)].
Important: If the DNS server is set
to [Specify], enter the values for the
Primary (DNS Server1) and
Secondary (DNS Server2) servers.
i. Click [OK] to save changes.
HotSpot Printer Operator's Guide
Action
89