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Panasonic KX-MC6020C Operating Instructions Manual

Colour laser multi-function printer
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Operating Instructions

Colour Laser Multi-Function Printer
KX-MC6020C
Model No.
Do NOT connect the unit to a computer with USB cable until prompted by the Multi-Function
Station (CD-ROM).
1
2
Designed to be used only in Canada.
L This unit is compatible with Call Display. You must subscribe to the appropriate service
offered by your service provider/telephone company.

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Summary of Contents for Panasonic KX-MC6020C

  • Page 1: Operating Instructions

    Operating Instructions Colour Laser Multi-Function Printer KX-MC6020C Model No. Do NOT connect the unit to a computer with USB cable until prompted by the Multi-Function Station (CD-ROM). Designed to be used only in Canada. L This unit is compatible with Call Display. You must subscribe to the appropriate service...
  • Page 2 L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2008 Panasonic Communications Co., Ltd. All Rights Reserved.

  • Page 3: Important Information

    We cannot be responsible for problems that may be caused by a non-Panasonic toner cartridge or drum cartridge: – Damage to the unit – Poor print quality –...
  • Page 4 Important Information L Do not cover slots or openings on the unit. Inspect the air circulation vents regularly and remove any dust build-up with a vacuum cleaner (1). Approx. 30 kg (67 lb) Routine care Illegal copies L Wipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder.

  • Page 5: Table Of Contents

    Table of Contents 1. Introduction and Installation Broadcast transmission........46 1. Table of Contents Sending a computer document as a fax Accessories message from your computer ......48 Supplied accessories ........7 Receiving Faxes Accessory information ........7 Receiving a fax automatically – Auto answer Finding the Controls ON..............48 Button descriptions........

  • Page 6: Table Of Contents

    Table of Contents 11.Help Error Messages 11.1 Error messages – Reports ......82 11.2 Error messages – Display ......83 Troubleshooting 11.3 When a function does not work ....86 12.Paper Jams Jams 12.1 Recording paper jam ........95 12.2 Document jams (Automatic document feeder) ..............

  • Page 7: Introduction And Installation

    1 Introduction and Installation Accessories 1.1 Supplied accessories 1.2 Accessory information To ensure that the unit operates properly, we 1 Toner cartridge (starter) recommend the use of Panasonic toner cartridge and (Cyan/Magenta/Yellow/Black) drum cartridge. ■ Replacement accessory – Toner cartridge Colour Model No.

  • Page 8: Button Descriptions

    1. Introduction and Installation Station keys Finding the Controls L To use the one-touch dial feature (page 44, 45). 1.3 Button descriptions {Broadcast} A B C D E F G H I J K L To send a document to multiple parties (page 46). {Manual Broad} L To send a document to multiple parties by storing using the dial keypad (page 46).

  • Page 9: Overview

    1. Introduction and Installation 1.4.2 Rear view 1.4 Overview 1.4.1 Front view j k l m n 1 ADF (Automatic Document Feeder) cover A Speaker 2 Document guides B Power inlet 3 Document tray C Telephone line jack 4 Document tray extender D External telephone jack 5 Document cover E LAN interface connector...

  • Page 10: Toner Cartridge And Drum Cartridge

    L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of a non-Panasonic toner cartridge and drum cartridge. L Do not add toner to the toner cartridge.
  • Page 11 1. Introduction and Installation Remove the orange protector (5) by pulling it Remove the protective caps (6), then detach the toward you, then pull it completely out from the unit. upper seal cover by holding the tab (7). Firmly grip the colour drum cartridge (8) and remove the protective tray (9) by sliding it toward you.
  • Page 12 1. Introduction and Installation L Do not touch or scratch the accumulator unit Firmly grip the monochrome drum cartridge (q) and (n). remove the protective tray (r) by sliding it toward you. L Do not touch or scratch the green drum surface (s) at the bottom of the drum cartridge.
  • Page 13 1. Introduction and Installation Before opening the protection bag of the new toner Lift the drum cartridge cover (a) and push down on cartridges, shake them vertically more than 10 the levers (b) to close. times. L Push the levers down until you hear a click to ensure that the cover is locked.

  • Page 14: Recording Paper

    L To ensure that the unit operates properly, we Pull the standard input tray (1) until it clicks into recommend the use of Panasonic toner cartridge place, then pull it completely out, lifting the front part and drum cartridge. See page 7 for accessory of the tray.
  • Page 15 1. Introduction and Installation Load the paper, print-side up (2). paper is under the paper limit mark (7). The paper should not be loaded over the tab (8). Important: L Push and lock the plate (3) in the standard input tray, if it is lifted. Pinch the right side of the recording paper guide (4), then slide it to match the paper size mark.
  • Page 16 1. Introduction and Installation Caution for the standard input tray L Do not drop the standard input tray. L Hold the standard input tray with both hands when removing or installing. The standard input tray weighs approximately 2.9 kg (6.4 lb) when the recording paper is fully installed.

  • Page 17: Preparation

    2. Preparation 2 Preparation Connections and Setup IMPORTANT NOTICE FOR THE USB 2.1 Connections CONNECTION L DO NOT CONNECT THE UNIT TO A Caution: COMPUTER WITH USB CABLE UNTIL L When you operate this product, the power outlet PROMPTED BY THE MULTI-FUNCTION should be near the product and easily STATION (page 24).

  • Page 18: Turning The Power Switch On

    2. Preparation 2.2 Turning the power switch ON 2.3 Dialing mode Turn the power switch to the ON position (1). If you cannot dial (page 43), change this setting according to your telephone line service. {Menu} {Set} {Menu} Press {#}{1}{2}{0} to display “DIALING MODE”. Press {1} or {2} to select the desired setting.

  • Page 19: Selecting The Operation Mode (Scan/Copy/Fax)

    2. Preparation Document Requirements 2.4 Selecting the operation mode 2.5 Setting the original (Scan/Copy/Fax) 2.5.1 Using the scanner glass You can select the desired mode by pressing one of the following buttons. – {Scan}: Select this mode when using the unit as a scanner (page 32).

  • Page 20: Using The Automatic Document Feeder

    2. Preparation Minimum document size 2.5.2 Using the automatic document feeder 148 mm (6") Maximum document size 216 mm ") Insert the document (up to 50 pages) FACE UP into the feeder until a single beep is heard. Effective scanning area L Shaded area will be scanned.

  • Page 21: Help Function

    2. Preparation Help Volume 2.6 Help function 2.7 Adjusting the volume The unit contains helpful information, which can be Important: printed for reference. L Before adjusting the volume, set the operation – “BASIC SETTINGS” mode to fax mode. If the {Fax} light is OFF, turn it –...

  • Page 22: Date And Time

    2. Preparation Initial Programming 2.8 Date and time 2.9 Your logo You can program your logo (name, company name, etc.) so that it appears on the top of each page sent. {Menu} {Menu} {Fax} {Set} {<}{>} {Menu} i {#}{1}{0}{1} i {Set} {Set} {<}{>} {Stop} 0 1/D:01/Y:08...

  • Page 23: Your Fax Number

    2. Preparation 2.10 Your fax number 2.11 Configuring the unit to access the LAN You can program your fax number so that it appears on the top of each page sent. You can print documents, scan documents, receive faxes or send faxes using a computer on the LAN. To enable these features, you need to set the IP address, {Menu} {Flash}...

  • Page 24: Installing Multi-Function Station

    {Set} 2.12.1 Required computer environment Press {Menu} to exit. Panasonic Multi-Function Station software enables the Install Multi-Function Station on the computer that unit to carry out the following functions: you want to use it with. See page 24 for details.
  • Page 25 2. Preparation 2. Connect the unit to a computer with the USB cable 2.12.2 Installing Multi-Function Station on (1), then click [Next]. a computer L Install Multi-Function Station (CD-ROM) before connecting the unit to a computer with USB cable. If the unit is connected to a computer with USB cable before installing Multi-Function Station, the [Found New Hardware Wizard] dialogue box will appear.

  • Page 26: Starting Multi-Function Station

    Multi-Function Station. L To store or erase items for broadcast transmission. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [Uninstall]. Then [Utilities] follow the on-screen instructions. L To start Multi-Function Viewer (page 34).
  • Page 27 2. Preparation Note: For Windows Vista: L You can confirm if the unit is connected to your 1. [Start] i [Control Panel] i [Internet computer by using Device Monitor (page 76). Options] i [Programs] i [Set programs] i L Computer features (printing, scanning, etc.) may not [Set program access and computer defaults] function properly in the following situations: L If the [User Account Control] dialogue box...

  • Page 28: Printer

    3. Printer and types of paper) on the unit before purchasing large 3 Printer Printer quantities. 3.1 Printing from Windows You can change or display the settings on the following applications tabs. [Basic]: Paper size, media type, pages per sheet, etc. You can print a file created in a Windows application.

  • Page 29: Printing On Special Media

    3. Printer To print on envelopes 3.1.1 Printing on special media Use envelopes designed for laser printing. We You can print not only on plain paper but also on special recommend the following: media (transparencies / labels / envelopes / card stocks). –...

  • Page 30: Printing A Received E-Mail Attachment Automatically (Lan Connection Only)

    3. Printer 3.2 Printing a received e-mail attachment automatically (LAN connection only) Twisted Curled Bent-edged If you configure the POP server beforehand, the unit will automatically print e-mail attached files sent from a compatible unit via the internet (scan to e-mail print). This is useful if you want to print only the attachment file, without checking your e-mails.
  • Page 31 3. Printer Note: L Printing will not stop even if you press {Stop}. L This feature can be programmed only through the web browser interface (page 56). L To view the recent scan to e-mail print information, click [List] next to [E-MAIL PRINT LOG] (page 74). L If the attached file is too heavy or is a non-supporting format, it will not be printed properly.

  • Page 32: Scanner

    4. Scanner If necessary, change the scanning settings. Press 4 Scanner Scanner {>}, press {V} or {^} repeatedly to select the 4.1 Scanning from the unit (Push desired setting. i {Set} i {Black}/{Colour} Scan) L The scanned image will be displayed in the [Multi-Function Viewer] window after You can easily scan the document by using the operation scanning.
  • Page 33 4. Scanner L The e-mail software will automatically start and Press {V} or {^} repeatedly to select the desired the scanned image will be attached to a new e- destination. mail message. Using dial keypad: Press {Set}, then enter the e-mail address using the Note: dial keypad (page 75).

  • Page 34: Scanning From A Computer (Pull Scan)

    4. Scanner If necessary, change the scanning settings. Press {>}, press {V} or {^} repeatedly to select the 4.2 Scanning from a computer desired setting. i {Set} i {Black}/{Colour} (Pull Scan) Note: Note: L You can save the images in TIFF, JPEG or PDF L When scanning a document, we recommend using formats.
  • Page 35 4. Scanner L To save the scanned image, select [Save As ...] from the [File] menu. L To cancel scanning while the document is being scanned, click [Cancel]. Note: L You can display images in applications that support TIFF, JPEG, PCX, DCX and BMP formats. L You can save images in TIFF, JPEG, PCX, DCX, BMP or PDF formats.

  • Page 36: Copier

    5. Copier Note: 5 Copier Copy L You can change the default resolution (feature #461 5.1 Making a copy on page 65). 5.1.1 Using the scanner glass To select the contrast You can adjust this setting depending on the darkness or lightness of the document.

  • Page 37: More Copying Features

    5. Copier 5.1.2 Using the automatic document feeder 5.2 More copying features L Make sure that the {Copy} light is ON. {Copy} 5.2.1 Zoom copy (enlargement / reduction) Set the original (page 19). Press {Zoom} repeatedly to select the zoom rate that fits the size of your document and recording paper.

  • Page 38: Collate Copy

    5. Copier Example: 150 % enlarged copy documents are scanned, then press Using the scanner glass (1): {Black}/{Colour}. L The unit will start copying. Original document Enlarged copy When using the automatic document feeder: {Black}/{Colour} After you finish copying, press {Stop} to reset this feature.
  • Page 39 5. Copier For quick ID copy feature 5.2.3 Quick ID copy feature / Easy repeat feature (Scanner glass only) Original document Page layout Quick ID copy feature: To copy 2-sided documents “2 in 1” “LANDSCAPE” onto one page. Easy repeat feature: To copy a single document repeatedly onto one page.
  • Page 40 5. Copier Note: Original document Page layout L You can save the previous page layout setting “4 in 1” (feature #467 on page 65). 5.2.5 N in 1 feature You can save paper by copying 2, 4 or 8 pages onto 1 page.
  • Page 41 5. Copier Set the original (page 19). Original document Page layout {Page Layout} “8 in 1” “PORTRAIT” Press {<} or {>} repeatedly to select “DUPLEX”. Press {V} or {^} repeatedly to select the desired binding. – “LONG EDGE” “LANDSCAPE” – “SHORT EDGE” Note: L You can save the previous page layout setting (feature #467 on page 65).
  • Page 42 5. Copier – “ALL”: To print all documents as 1 block (monochrome printing only). 6. {Set} 7. If necessary, enter the number of documents (up to 99). L Multiple copies will be collated automatically. 8. When using the scanner glass: 1.

  • Page 43: Fax

    6. Fax – “FINE”: For small-sized characters. 6 Fax Sending Faxes – “SUPER FINE”: For very small-sized characters. 6.1 Sending a fax manually – “PHOTO”: For photographs, shaded drawings, Important: etc. L You can only send faxes in monochrome. 2. {Set} L Using the “FINE”, “SUPER FINE”...

  • Page 44: Storing Items For The One-Touch Dial Feature And Navigator Directory

    6. Fax 6.1.2 Using the automatic document feeder 6.2 Storing items for the one- touch dial feature and navigator {Fax} directory The unit provides the one-touch dial feature (6 items) and navigator directory (300 items). L Station 1 and 2 can be used alternatively as broadcast keys (page 46).

  • Page 45: Sending A Fax Using One-Touch Dial Feature And Navigator Directory

    6. Fax Enter the telephone number, up to 32 digits. i {Set} 6.3 Sending a fax using one- L To program other items, repeat steps 2 to 3. touch dial feature and navigator {Menu} directory Note: Before using this feature, store the desired names and L A hyphen or a space entered in a telephone number telephone numbers into one-touch dial feature and counts as 2 digits.

  • Page 46: Broadcast Transmission

    6. Fax Enter the fax number using one-touch dial or navigator directory. 6.4 Broadcast transmission {Black} You can send the same document to multiple parties (up to 20). To use this feature, store the fax numbers into broadcast memory as follows. Broadcast: Store items using one-touch dial or navigator directory (page 44).
  • Page 47 6. Fax To send the same document using the automatic 6.4.2 Adding a new item into the broadcast document feeder memory 1. Set the original (page 20). {Directory} 2. If necessary, change to the desired resolution (page Press {V} or {^} repeatedly to display the desired 43) and the desired contrast (page 43).

  • Page 48: Sending A Computer Document As A Fax Message From Your Computer

    6. Fax Receiving Faxes 6.5 Sending a computer 6.6 Receiving a fax automatically document as a fax message from – Auto answer ON your computer Important: L You can only receive faxes in monochrome. You can access the fax function from a Windows application using Multi-Function Station.

  • Page 49: Receiving A Fax Manually - Auto Answer Off

    6. Fax – document reception is required, – a fax calling tone (slow beep) is heard, or 6.7 Receiving a fax manually – – no sound is heard, Auto answer OFF press {Black}. Important: 3. Replace the handset. L Use this mode with an extension telephone or the Note: optional handset unit.

  • Page 50: Using The Unit With An Answering Machine

    6. Fax If a fax calling tone is detected, the fax machine will receive a fax automatically. 6.8 Using the unit with an L Regarding the remote access code for the answering answering machine machine, see the operating instructions of the answering machine.

  • Page 51: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    6. Fax 2. Press {>} repeatedly to display “JUNK LIST DISP.”. i {Set} 6.9 Junk fax prohibitor 3. Press {V} or {^} repeatedly to display the desired (preventing fax reception from item. i {<} undesired callers) L To cancel erasing, press {Stop}, then press {Menu}.

  • Page 52: Receiving A Fax On Your Computer

    6. Fax 6.10 Receiving a fax on your computer You can receive a fax document on your computer. The received fax document is saved as an image file (TIFF- G4 format). To receive a fax document using your computer, make sure the following features are set beforehand.

  • Page 53: Call Display

    7. Call Display 7 Call Display Call Display 7.1 Call Display service 7.2 Viewing and calling back using caller information This unit is compatible with the Call Display service offered by your local telephone company. To use this If the {Fax} light is OFF, turn it ON by pressing unit’s Call Display features, you must subscribe to a {Fax}.

  • Page 54: Erasing Caller Information

    7. Call Display 7.3 Erasing caller information 7.4 Storing caller information 7.3.1 Erasing all caller information 7.4.1 Storing in the one-touch dial feature and navigator directory Press {Menu} repeatedly to display “CALLER SETUP”. i {Set} L Make sure that the {Fax} light is ON. L “CALL LIST ERASE”...

  • Page 55: Distinctive Ring

    8. Distinctive Ring To use one phone number for the fax, program the ring 8 Distinctive Ring Distinctive Ring pattern assigned for the fax (feature #431 on page 55). In 8.1 Distinctive Ring service the example, the ring pattern assigned for fax is a triple When a call is made to one of your phone numbers, the ring, so you should program “C”...

  • Page 56: Programmable Features

    9. Programmable Features 9 Programmable Features Features Summary 9.1 Programming {Menu} {Set} {Menu} Press {#} and the 3-digit code (page 57 to page 72). Press the desired selection to display the desired setting. L This step may be slightly different depending on the feature.

  • Page 57: Basic Features

    9. Programmable Features 9.2 Basic features Feature/Code Selection Setting the quick setup You can print out the quick fax setup guide and select the desired receiving mode depending on your situation. {#}{1}{0}{0} {1} “FAX ONLY” (default): Use only as a fax (page 48). {2} “DIST.
  • Page 58 9. Programmable Features Feature/Code Selection 1. {Menu} i {#}{1}{5}{5} i {Set} Changing the password for feature programming via 2. Enter the current password. i {Set} remote operation L The default password is “1234”. {#}{1}{5}{5} 3. Enter a new 4-digit password using 0–9. i {Set} 4.
  • Page 59 9. Programmable Features Feature/Code Selection {1} “PLAIN PAPER” (default): 75 g/m Setting the recording paper to 105 g/m (20 lb to 28 lb) paper. {2} “THIN PAPER”: 60 g/m type to 74 g/m (16 lb to 19 lb) paper. {3} “THICK PAPER”: 106 g/m to 165 g/m (29 lb to 44 lb) paper.
  • Page 60 9. Programmable Features Feature/Code Selection Changing the colour Change the colour calibration if colour printing is too dark or too light. See page calibration for yellow colour 77 for details. {#}{4}{8}{8} Changing the colour Change the colour calibration if colour printing is too dark or too light. See page calibration for black colour 77 for details.

  • Page 61: Fax Features

    9. Programmable Features 9.3 Fax features Feature/Code Selection Printing a confirmation report {0} “OFF”: Confirmation reports will not be printed. {1} “ON”: A confirmation report will be printed after every fax transmission. {#}{4}{0}{1} {2} “ERROR” (default): A confirmation report will be printed only when fax transmission fails.
  • Page 62 9. Programmable Features Feature/Code Selection Sending a fax at a specific This feature allows you to take advantage of low-cost calling hours offered by time your telephone company. This feature can be set up to 24 hours in advance of the desired time.
  • Page 63 9. Programmable Features Feature/Code Selection Activating the Distinctive {0} “OFF” (default) Ring feature {1} “ON” See page 55 for details. {#}{4}{3}{0} Setting the ring pattern for fax {1} “A” (Distinctive Ring feature) {2} “B” {3} “C” {#}{4}{3}{1} {4} “D” {5} “B-D” (default) See page 55 for details.
  • Page 64 9. Programmable Features Feature/Code Selection Receiving a fax into the If you wish to receive a fax into the computer, activate this feature and run [PC computer FAX] from Multi-Function Station. {0} “OFF” (default): Deactivates this feature. {#}{4}{4}{2} {1} “ALWAYS”: If the unit recognizes the connection to the computer, it will transfer a received document to the computer.

  • Page 65: Copy Features

    9. Programmable Features 9.4 Copy features Feature/Code Selection Setting the paper input tray to This feature will be displayed only when the optional input tray is installed. use for copy {1} “#1” (default): Standard input tray {2} “#2”: Optional input tray {#}{4}{6}{0} {3} “#1+#2”...

  • Page 66: Pc Print Features

    9. Programmable Features 9.5 PC print features Feature/Code Selection Setting the paper input tray in This feature will be displayed only when the optional input tray is installed. {1} “#1” (default): Standard input tray {2} “#2”: Optional input tray {#}{7}{6}{0} {3} “#1+#2”...
  • Page 67 9. Programmable Features Feature/Code Selection Setting the font number in To set the font number to be used in PCL printing. The unit assigns a number to each font. {#}{7}{6}{9} 1. {Menu} i {#}{7}{6}{9} i {Set} 2. Enter the font number from “000” to “054”, using the dial keypad. L The default setting is “000”.
  • Page 68 9. Programmable Features Feature/Code Selection Setting mutual A4/letter print This feature allows printing in A4-size even if letter-size recording paper is installed, and vice versa. {#}{7}{7}{6} {0} “OFF”: Deactivates this feature. {1} “ON” (default): Printing is possible between A4/letter-size.

  • Page 69: Scan Features

    9. Programmable Features 9.6 Scan features Feature/Code Selection Setting the scan mode for {1} “VIEWER” (default): The scanned image will be displayed in the [Multi- Push Scan Function Viewer] window. {2} “FILE”: The scanned image will be saved as a file. {#}{4}{9}{3} {3} “E-MAIL”: The scanned image will be saved for e-mail attachment.
  • Page 70 9. Programmable Features Feature/Code Selection Registering the scan to e-mail When you send scanned files via e-mail server, you can register e-mail destinations (via e-mail destinations (up to 300 destinations) for the unit through the web browser server) (LAN connection interface in advance.

  • Page 71: Lan Features

    9. Programmable Features 9.7 LAN features Feature/Code Selection LAN setting with a DHCP {0} “DISABLED”: Deactivates this feature. server {1} “ENABLED” (default): The following will be allocated automatically using a DHCP (Dynamic Host Configuration Protocol) server. {#}{5}{0}{0} – IP address –...
  • Page 72 9. Programmable Features Feature/Code Selection IP filtering for the LAN {0} “DISABLED” (default): Deactivates this feature. connection {1} “ENABLED”: The unit will deny/approve access from the pre-programmed IP patterns. Whether to deny or approve, and up to 4 patterns can be {#}{5}{3}{2} programmed through the web browser interface.

  • Page 73: Network Features (Lan Connection Only)

    9. Programmable Features 9.8 Network features (LAN connection only) These features can be programmed only through the web browser interface. Feature Selection Setting the community Enter the SNMP community name. Consult your [SNMP] name for SNMP service provider or network administrator for details. Setting the location Enter the location information of the unit.
  • Page 74 9. Programmable Features Feature Selection Setting the header print [SCAN TO E-MAIL [ENABLED] (default): The unit will print received e- option for the scan to e- PRINT] mail attachment with the header information. mail print feature [DISABLED]: Deactivates this feature. Setting the information [SCAN TO E-MAIL When you use the scan to e-mail print feature, you need...

  • Page 75: Useful Information

    10. Useful Information 2. Press {>} to insert the displayed character. 10 Useful Information Useful Information 10.1 Character entry 3. Return to step 1 to enter the next character. The dial keypad is used to enter characters and numbers. – Press {<} or {>} to move the cursor. –...

  • Page 76: Status Of The Unit

    10. Useful Information 10.2.2 Using Device Monitor 10.2 Status of the unit You can confirm the setting information and current status of the unit from your computer. 10.2.1 Using Remote Control Start Multi-Function Station. You can easily operate the following functions from your [Utilities] i [Device Monitor] computer.

  • Page 77: Cancelling The Operations

    10. Useful Information 10.3 Cancelling the operations 10.4 Changing the colour calibration You can cancel the current operation from the unit. You can also select the desired operation to cancel. If colour printing is too dark or too light, change the {Stop} colour calibration.

  • Page 78: Optional Handset Unit

    10. Useful Information Lift the handset cradle in the direction of the arrow (4) to insert the tab (5), then insert the rib (6) by 10.5 Optional handset unit pushing the handset unit toward the unit. You can add the optional handset unit. See page 7 for accessory information.
  • Page 79 10. Useful Information Place the handset (9) on the handset cradle, then 3. Pull the handset unit slightly forward (4), then lift it in connect the handset cord to the handset (j). the direction of the arrow (5) to remove the rib. 4.

  • Page 80: Optional Automatic Duplex Unit

    10. Useful Information – To use thin paper, change the recording paper type setting (feature #383 on page 59). 10.6 Optional automatic duplex Important: unit L Before starting installation of the optional input You can add the optional automatic duplex unit. See tray, be sure to turn the power switch OFF.

  • Page 81: Setting The Optional Input Tray/Optional Automatic Duplex Unit

    10. Useful Information Do not touch the plate (1) on the left side of the Click [Auto Configuration] on the [Device] tab. i [OK] optional input tray. L The optional input tray and/or optional automatic duplex unit will be automatically detected. –...

  • Page 82: Error Messages - Reports

    11. Help 11 Help Error Messages 11.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the confirmation and journal reports (page 43). Message Code Cause & Solution COMMUNICATION ERROR 40-42 L A transmission or reception error occurred.

  • Page 83: Error Messages - Display

    11. Help 11.2 Error messages – Display If the unit detects a problem, one or more of the following messages will appear on the display. Display Cause & Solution “BLACK TONER EMPTY” L The toner cartridge life is finished. Replace the toner cartridge immediately. “CYAN TONER EMPTY”...
  • Page 84 11. Help Display Cause & Solution “COLOUR DRUM LIFE LOW” L The drum cartridge life is near its end. Replace the drum cartridge as soon “MONOCHROME DRUM LIFE as possible. LOW” “CHANGE SUPPLIES” “COOL DOWN FUSER” L The unit is cooling down the fuser unit. Wait for a while. “DIRECTORY FULL”...
  • Page 85 11. Help Display Cause & Solution “PC FAIL OR BUSY” L The cable or the computer power cord is not connected correctly. Check the connections (page 17, 25). L The software is not running on the computer. Restart the software and try again.

  • Page 86: When A Function Does Not Work

    11. Help Troubleshooting 11.3 When a function does not work 11.3.1 General Problem Cause & Solution The unit does not work. L Check the connections (page 17, 25). The recording paper exit L High humidity may cause the recording paper to curl. Try turning the paper becomes full quickly or the over and re-inserting it.

  • Page 87: Printing Problems

    11. Help Problem Cause & Solution I cannot find the unit in the L The printer driver has not been installed. Install it on your computer (page [Target Device] or [Device 24). Select] dialogue box when operating the following functions. –...
  • Page 88 “D:\Drivers\Object\Printer\x64\PCL” Edition/Windows Vista x64 (where “D” is the drive letter of your CD-ROM drive) For more details, refer to: http://panasonic.co.jp/pcc/cs/en/telecom/mfp-faq.htm I specified automatic duplex L Install the optional automatic duplex unit (page 80). printing using the printer driver, but documents are printed on one side.
  • Page 89 L The IP address of the unit may have changed. To detect the IP address, proceed as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [IP Address Checker] L The IP address for the unit will be detected.
  • Page 90 11. Help Problem Cause & Solution The other party complains L You used a coloured paper as a document. Change the contrast (page 36) that received documents are and make a lighter copy of the document, using “TEXT” resolution (page too dark and cannot be read.
  • Page 91 11. Help Problem Cause & Solution I cannot hear a dial tone. L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 17). L If you use a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly.
  • Page 92 – Device Monitor To detect the IP address, proceed as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [IP Address Checker] L The IP address for the unit will be detected.

  • Page 93: Using An Answering Machine

    11. Help Problem Cause & Solution The [Windows Security Alert] L Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow dialogue box appears and the data transmission for Multi-Function Station (page 93). asks if I want to block [PCCMFLPD] and I cannot operate the following functions after installing the...
  • Page 94 L The [Windows Firewall] dialogue box will appear. 3. Click the [Exceptions] tab. 4. Confirm that [Panasonic Trap Monitor Service] and [PCCMFLPD] are displayed and checked on the [Programs and Services] list. To confirm the security settings (For Windows Vista users) 1.

  • Page 95: Paper Jams

    12. Paper Jams Push the left cover open lever (1) upward, then pull 12 Paper Jams Jams open the left cover (2). 12.1 Recording paper jam Caution: L Do not pull out the jammed paper forcibly before opening the left cover. L Do not open the paper input tray as the jammed paper may be pulled and the jam may get worse.
  • Page 96 12. Paper Jams Remove the jammed paper. Case 2: When the recording paper has jammed near the Case 1: fuser unit: When the recording paper has jammed near the 1. Lift both green levers (6) until they stop. rollers: 1. Remove the jammed paper (5) carefully by pulling it toward you.
  • Page 97 12. Paper Jams 3. Push back the green levers (8) to the original Case 3: position. When the recording paper has jammed inside of the optional automatic duplex unit: 1. Close the left cover. 4. Close the left cover. 2. Open the automatic duplex unit cover (9). 3.
  • Page 98 12. Paper Jams When the document has jammed near the 12.1.2 When the recording paper has recording paper exit of the automatic duplex unit: jammed near the optional input tray Hold the automatic duplex unit cover and remove the The display will show the following. jammed paper (k) carefully by pulling it toward you.
  • Page 99 12. Paper Jams Close the cover at the left side of the optional input 12.1.3 When the recording paper is not fed tray. into the unit properly The display will show the following. – “CHECK PICK UP INPUT TRAY #1” (standard input tray) –...

  • Page 100: Document Jams (Automatic Document Feeder)

    12. Paper Jams Remove the jammed document (3) carefully. 12.2 Document jams (Automatic When the document has jammed near the document entrance: document feeder) Caution: L Do not pull out the jammed document forcibly before lifting the ADF cover. When the document has jammed near the document exit: Open the ADF cover (1) while holding the document cover (2).

  • Page 101: Cleaning

    13. Cleaning Close the document cover (5). 13 Cleaning Cleaning 13.1 Cleaning the white plates and glass Clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, –...

  • Page 102: Cleaning The Document Feeder Rollers

    13. Cleaning Close the ADF cover. 13.2 Cleaning the document feeder rollers Clean the rollers when the document frequently misfeeds. Caution: L Do not use paper products, such as paper towels or tissues for cleaning. Turn the power switch OFF. Open the ADF cover (1) while holding the document cover (2).

  • Page 103: Cleaning The Paper Chute

    13. Cleaning Clean the paper chute (5) with a dry paper towel or tissue. 13.3 Cleaning the paper chute Clean the paper chute inside the unit when a line or a dirty pattern appears at the top or bottom of your recording paper.

  • Page 104: General Information

    14. General Information L Print the colour test list again. If the vertical, white 14 General Information Printed Repor ts lines remain, try the next solution. 14.1 Reference lists and reports Solution 2: Changing the drum cartridge You can print out the following lists and reports for your L If the black line has vertical, white lines, change the reference.

  • Page 105: Specifications

    14. General Information ■ Memory capacity Specifications 14.2 Specifications (for operation and storing memory): 192 MB ■ Applicable lines: ■ Fax memory capacity: Public Switched Telephone Network 10 MB in total ■ Document size: Approx. 630 pages of memory reception Max.
  • Page 106 3.1 Using the unit as a copy machine. purchasing large quantities. – KX-FATM507A Thank you for purchasing a Panasonic fax machine. L Do not use the following types of paper: Things you should keep a record of Attach your sales receipt here.
  • Page 107 14. General Information L If you turn on the toner save feature, the toner cartridge will last approx. 40 % longer. Drum life The drum cartridge needs to be replaced regularly. There are various factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of sheets per print job.

  • Page 108: Information Of Copyrights And Licences

    14. General Information Copyrights 14.3 Information of copyrights and licences L This product uses a part of NetBSD kernel. The use of a part of NetBSD kernel is based on the typical BSD style licence below. Copyright (c) The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 109 14. General Information Copyright (c) 1982, 1986, 1990, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 The Regents of the University of California. All rights reserved.
  • Page 110 14. General Information Copyright (c) 1996,1999 by Internet Software Consortium. Copyright (c) 1996-1999 by Internet Software Consortium. Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved. Copyright (c) 1997 Christos Zoulas. All rights reserved. Copyright (c) 1997 Manuel Bouyer. All rights reserved. Copyright (c) 1997, 1998 The NetBSD Foundation, Inc.
  • Page 111 14. General Information L This product contains Net-SNMP software and is using it based on the following licence conditions. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and...
  • Page 112 14. General Information ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 113 14. General Information FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 114 14. General Information L This product contains NetBSD software and is using it based on the following licence conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 115 14. General Information * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND * ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT * (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS * SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 116 14. General Information L This product contains NetBSD software and is using it based on the following licence conditions. * Copyright (c) 1990 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Chris Torek. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 117 14. General Information L This product contains NetBSD software and is using it based on the following licence conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.

  • Page 118: Index

    15. Index #501 IP address: 71 15. Index #502 Subnet mask: 71 15.1 Index #503 Default gateway: 71 # #100 Quick setup: 57 #504 DNS server #1: 71 #101 Date and time: 22 #505 DNS server #2: 71 #102 Your logo: 22 #507 Machine name: 71 #103 Your fax number: 23 #508 MAC address: 71...
  • Page 119 15. Index Contrast hold (Feature #462): 65 IP address (Feature #501): 71 Copy: 36 IP filtering (Feature #532): 72 Booklet: 41 IPv6 protocol (Feature #535): 72 Collation: 38 J Jams Duplex: 41 Document: 100 Easy repeat: 39 Recording paper: 95 N in 1: 40 Journal report (Feature #402): 43, 61 N in 1 (Separate): 41...
  • Page 120 15. Index Line breaks (Feature #772): 67 Scan parameter hold (Feature #494): 69 Line per page (Feature #767): 66 Scan to e-mail print: 30 Number of copies (Feature #762): 66 Sending faxes Paper input tray (Feature #760): 66 Broadcast: 47 Paper size (Feature #763): 66 Computer document: 48 Recording paper direction (Feature #765): 66...
  • Page 121 Notes...
  • Page 122 Notes...
  • Page 123 Notes...
  • Page 124 PNQX1474ZA CM0608CN0 (CD)

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