Held Jobs/Print Release Lite Issues - Lexmark 6500e Installation And Configuration Manual

T
HE SHARE NAME IS CORRECT
1
From the Embedded Web Server, click Settings > Embedded Solutions > PKI Scan to Network >
Configure.
2
Under File Shares, highlight the name of the share you want to modify, and then click Edit. The configuration
page for that share will be displayed.
3
Under General Settings, select Remove "$" from Fileshare Name to remove the last dollar sign in the UNC
path.
4
Click Apply to save any needed changes.

Held Jobs/Print Release Lite issues

"You are not authorized to use this feature" Held Jobs error
message
This error usually indicates the user in not in an Active Directory group that is authorized to use the function. If user
authorization is enabled for Held Jobs, add the user to an Active Directory group that is included in the authorization
list for this function.
"Unable to determine Windows User ID" error message
This error indicates that PKI Authentication is not setting the userid for the session.
1
From the Embedded Web Server, click Settings > Embedded Solutions > PKI Authentication > Configure.
2
Under User Session and Access Control, select a Session Userid to determine how the Windows Userid will be
obtained when a user attempts to log in:
•
None—The userid is not set. You can select this option if the userid is not needed by other applications.
•
User Principal Name—The SmartCard principal name, or the credential provided by manual login is used to
set the userid (userid@domain).
•
EDI-PI—The userid portion of the SmartCard principal name, or the credential provided by manual login is
used to set the userid (userid).
•
LDAP Lookup—The userid is retrieved from Active Directory.
3
Click Apply to save any needed changes.
"There are no jobs available for [USER]" error message
PKI A
UTHENTICATION IS NOT SETTING THE CORRECT USERID
Normally, LDAP lookup is used to set this value.
1
From the Embedded Web Server, click Settings > Embedded Solutions > PKI Authentication > Configure.
2
Under User Session and Access Control, select LDAP Lookup for the Session Userid.
3
Click Apply to save any needed changes.
, "$"
BUT ENDS IN
Troubleshooting
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