Diagnostic Error Codes - Compaq 1200US - Presario - Celeron 800 MHz Maintenance And Service Manual

Models: 1246, 1247, 1277, 1278, and 1279
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Troubleshooting

Diagnostic Error Codes

Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program.
These error codes help identify possibly defective subassemblies.
The following tables list error codes, a description of the error condition, and the action required to resolve the
error condition.
Retest the system after completing each step.
IMPORTANT:
proceed with the remaining steps.
For the removal and replacement of a particular subassembly, see
Select error codes by number or type:
101 through 114
200 through 215
300 through 304
401 through 403
501 through 516
600 through 699
1101
1701 through 1736
2402 through 2480
3206
8601 through 8602
3301 through 6623
Error Code
101-xx CPU test failed
102-xx Coprocessor or Weitek Error
103-xx DMA page registers test failed.
104-xx Interrupt controller master test failed.
105-xx Port 61 error
106-xx Keyboard controller self-test failed.
107-xx CMOS RAM test failed.
108-xx CMOS interrupt test failed.
109-xx CMOS clock test failed.
110-xx Programmable timer load data test failed.
113-xx Protected mode test failed.
114-01 Speaker test failed.
200-xx Memory machine ID test failed.
202-xx Memory system ROM checksum failed.
203-xx Write/Read test failed.
204-xx Address test failed.
211-xx Random pattern test failed.
214-xx Noise test failed.
215-xx Random address test failed.
300-xx Failed ID Test
301-xx Failed Selftest/Interface Test
302-xx Failed Individual Key Test
304-xx Failed Keyboard Repeat Test
401-xx Printer failed or not connected
402-xx Failed Port Test
403-xx Failed Printer Pattern Test
501-xx Failed Video Controller Test
502-xx Failed Video Memory Test
503-xx Failed Video Attribute Test
504-xx Failed Video Character Set Test
Failed Video 80 x 25 mode 9 x 14 Character Cell
505-xx
Test
Failed Video 80 x 25 mode 8 x 8 Character Cell
506-xx
Test
507-xx Failed Video 40 x 25 Mode Test
508-xx Failed Video 320 x 200 Mode Color Set 0 Test
509-xx Failed Video 320 x 200 Mode Color Set 1 Test
510-xx Failed Video 640 x 200 Mode Test
511-xx Failed Video Screen Memory Page Test
512-xx Failed Video Gray Scale Test
514-xx Failed Video White Screen Test
516-xx Failed Video Noise Pattern Test
Failed Diskette ID Drive Types Test
600-xx
Failed Diskette Format
601-xx
Failed Diskette Read Test
602-xx
Failed Diskette Write/Read/Compare Test
603-xx
Failed Diskette Random Read Test
604-xx
Failed Diskette ID Media
605-xx
Failed Diskette Speed Test
606-xx
Failed Diskette Reset Controller Test
609-xx
Failed Diskette Change Line Test
610-xx
Diskette type error
697-xx
Diskette drive speed not within limits
698-xx
699-xx Diskette drive/media ID error
1101-xx Failed Serial Port Test
Failed Hard Drive Format Test
1701-xx
Failed Hard Drive Read Test
1702-xx
Failed Hard Drive Write/Read/Compare Test
1703-xx
Failed Hard Drive Random Seek Test
1704-xx
Failed Hard Drive Controller Test
1705-xx
Failed Hard Drive Ready Test
1706-xx
Failed Hard Drive Recalibration Test
1707-xx
Failed Hard Drive Format Bad Track Test
1708-xx
Failed Hard Drive Reset Controller Test
1709-xx
Failed Hard Drive Park Head Test
1710-xx
Failed Hard Drive Head Select Test
1715-xx
Failed Hard Drive Conditional Format Test
1716-xx
Failed Hard Drive ECC* Test
1717-xx
Failed Hard Drive Power Mode Test
1719-xx
Failed Network Preparation Test
1724-xx
Failed Drive Monitoring Test
1736-xx
*ECC = Error Correction Code
Failed Video Memory Test
2402-xx
Failed Video Attribute Test
2403-xx
Failed Video Character Set Test
2404-xx
Failed Video 80 x 25 mode 9 x 14 Character Cell
2405-xx
Test
Failed Video 80 x 25 mode 8 x 8 Character Cell
2406-xx
Test
Failed Video 320 x 200 Mode Color Set 0 Test
2408-xx
Failed Video 320 x 200 Mode Color Set 1 Test
2409-xx
Failed Video 640 x 200 Mode Test
2410-xx
Failed Video Screen Memory Page Test
2411-xx
Failed Video Gray Scale Test
2412-xx
Failed Video White Screen Test
2414-xx
Failed Video Noise Pattern Screen
2416-xx
Failed ECG/VGC Memory Test
2418-xx
Failed ECG/VGC ROM Checksum Test
2419-xx
Failed ECG/VGC 640 x 200 Graphics Mode Test
2421-xx
Failed ECG/VGC 640 x 350 16 Color Set Test
2422-xx
Failed ECG/VGC 640 x 350 64 Color Set Test
2423-xx
Failed ECG/VGC Monochrome Text Mode Test
2424-xx
Failed ECG/VGC Monochrome Graphics Mode
2425-xx
Test
Failed 640 x 480 Graphics Test
2431-xx
Failed 320 x 200 Graphics (256 Color Mode) Test
2432-xx
Failed Advanced VGA Controller Test
2448-xx
Failed 132-Column Advanced VGA Test
2451-xx
2456-xx Failed Advanced VGA 256 Color Test
2458-xx Advanced VGA BitBLT Test
2468-xx Advanced VGA DAC Test
2477-xx Advanced VGA Data Path Test
2478-xx Advanced VGA BitBLT Test
2480-xx Advanced VGA LineDraw Test
3206-xx Audio System Internatl Error
8601-xx Failed Mouse Test
8602-xx Failed Interface Test
3301-xx Failed CD Drive Read Test
3305-xx Failed CD Drive Seek Test
6600-xx Failed ID Test
6605-xx Failed Read Test
6608-xx Failed Controller Test
6623-xx Failed Random Read Test
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Maintenance & Service Guide
Presario Series
| Notice | Preface
| Removal & Replacement Procedures
Pin Assignments
Processor Test
Memory Test
Keyboard Test
Parallel Printer Test
Video Test
Diskette Drive Test
Serial Test
Hard Drive Test
Video Test
Audio Test
TouchPad/Pointing Device interface Test
CD Drive Test
Processor Test Error Codes
Description
Memory Test Error Codes
Keyboard Test Error Codes
Parallel Printer Test Error Codes
Video Test Error Codes (501-xx through 516-xx)
Diskette Drive Test
Serial Test Error Codes
Hard Drive Test Error Codes
Video Test Error Codes (2402-xx through 2480-xx)
Audio Test Error Codes
TouchPad/Pointing Device Interface Test Error Codes
CD Drive Test Error Codes
| Product Description
| Battery Pack Operations
When a step resolves the problem, do not
Removal and Replacement
Replace the processor and retest.
1. Run the Configuration and Diagnostics
Utilities.
2. Replace the processor board and retest.
Replace the system board and retest.
1. Check system configuration.
2. Verify cable connections to speaker.
3. Replace the system board and retest.
1. Flash the system ROM and retest.
2. Replace the system board and retest.
1. Remove the memory module and retest.
2. Install a new memory module and retest.
1. Check the keyboard connection.
If disconnected, turn off the computer and
connect the keyboard.
2. Replace the keyboard and retest.
3. Replace the system board and retest.
1. Connect the printer.
2. Check power to the printer.
3. Install the loop-back connector and retest.
4. Check port and IRQ configuration.
5. Replace the system board and retest.
1. Disconnect external monitor and test with
internal LCD display.
2. Replace the display assembly and retest.
3. Replace the system board and retest.
1. Replace the diskette media and retest.
2. Check and/or replace the diskette power
and signal cables and retest.
3. Replace the diskette drive and retest.
4. Replace the system board and retest.
1. Replace media.
2. Run the Configuration and Diagnostics
Utilities.
1. Check port configuration.
2. Replace the system board and retest.
1. Run the Configuration and Diagnostics
Utilities and verify drive type.
2. Verify that all secondary drives have
secondary drive capability.
3. Replace the hard drive and retest.
4. Replace the system board and retest.
1. Run the Configuration and Diagnostics
Utilities
2. Replace the display assembly and retest.
3. Replace the system board and retest.
1. Run the Configuration and Diagnostics
Utilities.
2. Disconnect external monitor and test with
internal LCD display.
3. Replace the display assembly and retest.
4. Replace the system board and retest.
Replace the system board and retest.
Replace the system board and retest.
1. Replace the TouchPad and retest.
2. Replace the system board and retest.
1. Replace the CD and retest.
2. Verify that the speakers are connected.
3. Verify that drivers are loaded and properly
installed.
4. Replace the CD drive and retest.
5. Replace the system board and retest.
| Troubleshooting
| Specifications
Procedures.
Recommended Action