Appendix E - Troubleshooting Guide; Troubleshooting Backup Jobs - HP BB118BV - StorageWorks Data Protector Express Package User Manual

This appendix contains useful information about commonly encountered problems and frequently asked
questions when using Data Protector Express.

Troubleshooting Backup Jobs

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Troubleshooting Restore Jobs
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Troubleshooting Verify Jobs
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Troubleshooting the Catalog
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Troubleshooting Error Messages
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Please refer to the Data Protector Express Installation Guide for useful information about installing
Data Protector Express.
Troubleshooting Backup Jobs
On the Options page of the job, you have probably accepted the default Network device selection. When
this is enabled, Data Protector Express will use any device on the network, in this case, your local backup
device.
To send the job to a specific device:
1. Access the Options page for the backup job.
2. Delete the current network device:
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3. Add the local device:
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Select the path to the device in the Devices to be used field.
Click Delete. The path disappears from the Devices to be used field.
Click Add. The Browse screen appears.
Select the local device.
Click OK. The path to the local device appears in the Devices to be used field.
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