Troubleshoot Norton Antivirus; Auto-Protect Does Not Load When I Start My Computer - Symantec NORTON INTERNET SECURITY 2004 User Manual

Troubleshoot Norton AntiVirus

Auto-Protect does not load when I start
my computer
Check here for possible solutions to issues that might
arise with Norton AntiVirus.
If the Norton AntiVirus Auto-Protect icon does not appear
in the lower-right corner of the Windows taskbar, Auto-
Protect is not loaded. There are three likely reasons that
this is happening.
You may have started Windows in safe mode. Windows
restarts in safe mode if the previous shutdown did not
complete successfully. For example, you may have
turned off the power without choosing Shut Down on the
Windows Start menu.
To restart Windows
1 On the Windows taskbar, click Start > Shut Down.
2 In the Shut Down Windows dialog box, click Restart.
3 Click OK.
Norton AntiVirus may not be configured to start Auto-
Protect automatically.
To set Auto-Protect to start automatically
1 At the top of the main window, click Options.
If a menu appears, click Norton AntiVirus.
2 In the Options window, under System, click Auto-
Protect.
3 Ensure that Start Auto-Protect when Windows starts
up is checked.
Norton AntiVirus may not be configured to show the
Auto-Protect icon in the tray.
Troubleshooting
Troubleshoot Norton AntiVirus
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