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Establishing remote connections
Starting a chat session
Starting a chat session
To take a snapshot
1
In the Session Manager window, on the left navigation bar, under Remote
Control, click Take Snapshot.
2
In the Take Snapshot window, select one of the following:
Visible Display
Entire Display
3
Click OK.
4
In the Select Save Screen File window, select the location where you want to
save the snapshot.
5
In the File name field, type a file name.
6
In the Save as type field, select jpg or bmp.
7
Click Save.
During a remote control session, the host and remote users can have a typed
conversation in a chat window. Either the host or remote user can initiate a chat
session. This feature is helpful for sending brief messages or instructions.
This option is located in the Session Manager options in the top left corner of
your screen.
See
"Remote control options"
To chat online with the host user
1
In the Session Manager window, on the left navigation bar, under Remote
Control, click Show Chat.
2
In the Chat window, in the lower pane, type your message.
3
Click Send.
Your messages and the other user s responses appear in the upper portion
of the chat window.
4
(Optional) Check the Always on top option to keep the chat window in front
of any other remote session activities.
5
Click Save to save your chat session.
Takes a snapshot of only the visible part of the host screen.
Takes a snapshot of the entire host screen.
on page 24.
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