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Using configuration items
Viewing and creating configuration items
Viewing and creating configuration items
You can associate a configuration item with other configuration items. For
example, you can associate a user named Jon with a location named California
and a computer named GX260. Creating these associations between configuration
items lets you track items and manage information in your asset management
environment.
You create configuration items by using a configuration item type. Configuration
item types are the templates that define what data is created and stored about a
specific configuration item. For example, the configuration item type named
Location can contain configuration items named New York, California, and Utah.
Each of these location-related configuration items contains the same attribute
information, such as address, city, and state.
Predefined configuration item types are organized into the following categories:
Contract types: Generic contract, lease schedule, master lease, NDA, service
level agreement, warranty
Financial types: Accounting code, cost structure, cost type, currency,
depreciation schedule
Organizational types: Company, cost center, department, location, user
Communication equipment: Cell phone, desk phone
Computer and peripherals: Computer, monitor, network printer, peripheral,
scanner, virtual machine
Datacenter types: Computer type, power, rack, services, UPS
Generic asset types: Asset, network resource
Other assets: Furniture and fixtures, office equipment, site, subnet
Software licensing types: Software product, master license agreement, software
license, software purchase, virtual license agreement
Note: We recommend that you use the predefined configuration item types because
they correspond with predefined reports. But if none meet your needs, you can
create your own types.
Configuration items represent the resources and information that you want to
track in your asset management environment.
You can access configuration items using several different procedures.
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