About Configuration Item Management - Symantec ALTIRIS ASSET MANAGEMENT SUITE 7.0 - V1.0 User Manual

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10
Introducing Asset Management Suite

About configuration item management

About configuration item management
You can use the management console to view the value of an asset or a group of
assets. You can use it to view an asset's assigned department, cost center, and
owner. You can use it to improve your ability to allocate software and hardware
costs to specific owners and departments. You can also use it to keep track of
software license details so that you avoid paying for the licenses that you might
not need.
Asset Management Suite provides predefined templates and quick-start processes
to help you set up and manage different the asset management processes. Asset
Management Suite is divided into the following components:
Configuration items
Software licensing
Contract management
Procurement
From acquisition to disposal, Asset Management Suite helps you accurately value
your assets, track ownership, and maintain associations with related documents.
Additionally, it aligns with IT Infrastructure Library (ITIL) standards and helps
you comply with federal laws, such as the Sarbanes-Oxley Act, COBIT, and HIPAA.
Asset Management Suite helps you track assets and other resources. For each
asset that you want to track, you create a corresponding configuration item in
the system. When you create the configuration item, you specify the details of
the asset. For example, you can specify the manufacturer, warranty information,
and cost of the asset. Templates are provided to help you create items for assets,
such as phones, computers, monitors, printers, and furniture.
In addition to manually creating configuration items, you can use a discovery
program to detect network-connected devices in your environment. When the
device is discovered, an item is automatically created for it in the system. You can
also create configuration items by importing asset-related details from other
database environments.
In addition to creating items for each asset, you create configuration items for
the details that you want to associate with the assets. You then specify the
associations between the asset items and other items in your environment. For
example, a computer can be associated with its related purchase order, location,
and user. Reports and filters help you determine the status of assets in your
environment.

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