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Using organizational configuration items
Importing configuration item data from other systems
Importing configuration item data from other systems
Note: Before entering any data, you should consider your organizational needs
and the relationships that resources have with each other. You should plan and
set up organizational types correctly at the beginning. You should add
organizational-type instances first, so that when you create entries for assets and
other resource items, they can be associated with already-existing organizational
information.
Organizational types of configuration items include the following:
Company
Cost center
Department
Location
User
To use organizational-related configuration items
1
In the Symantec Management Console, click Home > Service and Asset
Management > Manage Configuration Items.
2
In the left pane, expand the Organizational Types folder.
In the left pane, right-click an item type to create a new item from the
context menu.
In the left pane, click the item type to display items in the right pane.
Next, double-click the item in the right pane to view or edit its attributes.
Instead of manually entering data, you can import resource data from other data
repositories.
You can use the following tools to import data from Notification Server database.
Data Connector Solution. This solution lets you transfer data from various
common mechanisms, such as OLE, ODBC, .CSV files, .XML files, and LDAP.
Connector Packs. This works with Data Connector Solution to import data
from enterprise management applications, such as HP OpenView and Remedy
Action Request System.
Data import components. These components of Notification Server let you
import data from sources such as Microsoft Active Directory.
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