Cisco AIR-CB21AG-W-K9 Installation And Configuration Manual page 127

Appendix A EAP Messages
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Error Message PAC provisioning has failed. This failure is not related to an issue
with the username and password. This failure is commonly caused by a server
configuration issue. Contact your administrator for assistance.
Recommended Action
Error Message The PAC that you selected for this profile does not match the server
to which the client is connecting. However, a matching PAC has been found in your
PAC database. Would you like to use this matching credential authority and save
it to the profile?
Recommended Action
or click No to cancel the operation and to leave the profile as it is. If you click No, the client adapter
will be unable to authenticate using the existing profile.
Error Message You entered different values in the New Password field and the Confirm
New Password field. The passwords must be identical. Please try again.
Recommended Action
Error Message The password that you entered in the Old Password field does not match
the password that you previously used. Please try again.
Recommended Action
Error Message An error occurred when you attempted to change your EAP-FAST password.
The new password might not conform to the server's password policy. Please try
again.
Recommended Action
Error Message The EAP-FAST authentication process failed during initialization. Make
sure that EAP-FAST and the Trusted Root Certificate Authority certificate are
installed correctly.
Recommended Action
are installed correctly.
Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide for Windows Vista
OL-16534-01
If the username does not match the provisioned PAC, and automatic provisioning is enabled for
this profile, click Yes at the following message: "You do not appear to be registered with the
authentication server. Registration requires that this device be initialized with a security
credential. Do you wish to obtain a security credential?"
If the username does not match the provisioned PAC, and manual provisioning is enabled for
this profile, go to the Connection tab of the EAP-FAST properties dialog box and either enable
automatic PAC provisioning or import a PAC file.
Contact your system administrator for assistance.
Click Yes to use the matching PAC and to update the profile with this new PAC,
Re-enter your new password in both fields.
Re-enter your old password in the Old Password field.
Re-enter your password in the Change Password screen.
Ensure that EAP-FAST and the Trusted Root Certificate Authority certificate
EAP-FAST Error Messages and Prompts
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