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Push2TV HD TV Adapter for Intel® Wireless Display User Manual
Common Solutions to Many Issues
This section describes procedures to try if the other troubleshooting sections have not
helped. Try each solution one at a time starting with Step 1. For additional help, visit
http://kbserver.netgear.com/products/PTV2000.asp.
Close Intel Wireless Display, reopen the application, scan for available adapters, and
1.
connect.
Shut down the laptop, restart, open the application, scan for available adapters, and
2.
connect.
Reset the adapter, scan for available adapters, and connect. For help resetting the adapter,
3.
see
Restoring Factory Settings
Check the laptop's firewall settings. A firewall mightbe blocking the application. For firewall
4.
help, see
Firewall Issues
Try updating the firmware. See
5.
If the adapter will not turn on, or it is impossible to update the firmware, you can return the
6.
adapter to its original firmware level and factory settings. This erases any firmware updates
that you have installed and removes the security settings and the adapter name (if it was
changed from the default name). See
Factory Settings
Known Issues
This section lists known Intel Wireless Display issues and workarounds.
After you stop using the Intel Wireless Display application, you might have to manually
•
enable the laptop's sound. For audio help see
The application will usually not work if it is located in the Windows startup group.
•
Wait until Microsoft Windows has fully booted before opening Intel Wireless Display.
•
If the media application in use can be set to mute or unmute only for both the laptop and
•
TV at the same time, NETGEAR recommends that you use a different media application.
Pressing Control + Alt + Delete on the laptop might freeze the TV image.
•
For analog TVs, the adapter does not support NTSC (National Television System
•
Committee) format 4.43 variations on the composite interface. See the TV owner's
manual for NTSC variation information.
Changing the wireless LAN or connection settings when Intel Wireless Display is
•
connected might cause momentary disruption of or end the connection.
in Appendix A..
on page 21.
Updating the Firmware
Returning the Adapter to Its Original Firmware and
on page 18.
on page 11.
on page 13.
Adjusting the Sound
Chapter 3. Troubleshooting
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