Troubleshooting
3.
If you need help with support, contact your computer or adapter manufacturer to get support
for your specific product.
For information about your Intel Wireless Display software, visit
•
www.intel.com/go/wirelessdisplayupdate.
For additional help, visit
•
TV Display
The Color on the Laptop Looks Different thanon the TV
Sometimes colors on the TV screen and the laptop might be a slightly different. To match the
colors, change the TV settings until the screens are the same. (See your TV manual for color
adjustment help.)
TV Display Shows a Different Image than the Laptop
If both the application and the TV screen show that you are connected, but they are not
showing the same image, the laptop's firewall might be stopping the connection. For firewall
help, see
Firewall Issues
Adjusting the Size of the TV Display
If the TV display shows areas of black around the edges or appears too big, click Adjust
your display settings. For screen adjustment help, see
The TV Screen Is Blank after It Is Connected
While using a laptop and a TV, sometimes the laptop's display settings might be
inadvertently changed. This might result in the TV showing a blank screen after it is
connected. The TV screen might also be blank if the adapter is too warm after being used for
a long time. (The adapter is not designed to be connected for more than 4 hours.) If this is
the case, do not use the adapter until it has cooled down.
http://kbserver.netgear.com/products/PTV2000.asp.
on page 21.
Resizing the TV Picture
Chapter 3. Troubleshooting
3
on page 12.
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