Watching A Program - Dish Network SoloDVR ViP 612 User Manual

Program Guide or the Browse Banner
What Is Happening
In the Program Guide, some
channels have a red background.
You try to display future programs in
the Program Guide or Browse
Banner, but find you cannot.
You try to display programs that have
ended in the Program Guide or
Browse Banner, but find you cannot.
When you are using the Program
Guide or Browse Banner, some
channels are missing.

Watching A Program

What Is Happening
The receiver front panel power light is
on, but the TV image is black, blue, or
snowy.
Possible Reason
Red means that you have not
subscribed to that channel. You
must subscribe to a channel
before you can view it.
The Program Guide and Browse
Banner can display programs
scheduled for an extended, but
not unlimited time beyond the
present.
The Program Guide and Browse
Banner can display only
programs that have not yet
ended. These features cannot
display a time earlier than the
present.
• You may have applied a
Favorites List other than the
list named All Chan.
• You may have set up the
Program Guide so that when
the receiver is locked, the
Guide hides adult channels
Possible Reason
• The TV set may not be
working properly.
• The TV may be connected to
the wrong input.
• If the TV and the receiver are
working properly, there may
be interference with the
satellite signal.
Reference
Troubleshooting Tables
What to Do
• If you want to buy a channel, go to
www.dishnetwork.com/myaccount,
select the Customer Support option
from the receiver's menu, or call the
Customer Service Center at 1-800-
333-DISH (3474).
• Reset the receiver (page 97).
Try displaying the Program Guide again
later. By that time, it may show
programs for the time and date you
want.
Contact the program providers (for
example, the channel or network
affiliate that broadcast the program) for
details on past programs.
• You can change the applied
Favorites List while using the
Program Guide by pressing the
remote control Guide button. You can
choose another custom Favorites
List, the All Chan list, which includes
all the channels, the All Sub list,
which includes all subscribed
channels, or the All HD list, which
includes all subscribed HD channels.
• Unlock the receiver for the Program
Guide to display adult channels.
What to Do
• Verify the TV is set to the correct
input or channel for your setup.
• Make sure that the TV set is plugged
into a working electrical outlet.
• Make sure that the TV is turned on.
• Use the RECOVER button (page 73).
• Make sure that the TV is connected
properly to the receiver.
• Make sure that the TV's text mode
and closed captioned features are
turned off.
• Make sure that the TV brightness and
contrast are adjusted correctly.
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