Troubleshooting; General; Epg Related - EchoStar Viaccess DVR-7000 User Manual

TROUBLESHOOTING

1.

GENERAL

Problem
1. Nothing appears on the
receiver display.
2. The display shows a
flashing - - : - -
3. You have forgotten the
personal PIN-code.
2.

EPG RELATED

Problem
1. The EPG is empty.
2. The EPG shows (little)
grey balloons without
text.
Digital Satellite Receiver
Possible cause
I
Main power cable is
damaged or not
connected.
I
General domestic power
failure
I
The back-up battery of
the clock might be empty.
Possible cause
I
You have selected an
empty (favorites) list.
I
The selected program
supports no EPG.
I
The local time is not
correct.
I
The selected program is
an analog channel.
(InfoBanner shows no
i button)
I
The time scale of the
EPG is to big.
Troubleshooting
What to do?
I
Check the main power
cord and insert it in the
(wall socket).
I
Check the domestic
power supply and insert a
new fuse.
I
Contact your dealer.
I
Contact your dealer.
What to do?
I
Select another (favorites)
list.
I
There is no solution for
this, the data is supplied
by the service provider
and beyond control.
I
In the Local Time menu,
set the correct time.
I
Select a digital channel
because analog channels
do not support EPG
information.
I
Use the zoom function
(blue key) to reduce the
time scale until the
information can be read.
I
Select the grey balloon
and on the RCU, press
the i-key to view and read
the information.
Section 7
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