Toner Smears Or Print Comes Off/Stain On Back Side - Dell 1355 Color Laser User Manual

Action
3
Verify that the Paper Type setting in the printer
driver matches the print media you loaded.
On the Paper/Output tab in Printing
1
Preferences of the printer driver, check the
Paper Type setting.
Load dry (not damp) and corrected print
2
media, and then click Print Test Page in
Properties of the printer driver.
Is the problem recovered?

Toner smears or print comes off/Stain on back side

Action
1
The print media surface may be uneven. Try
changing the Paper Type setting in the printer
driver. For example, change the plain paper to
thick.
On the Paper/Output tab in Printing
1
Preferences of the printer driver, change the
Paper Type setting.
Is the problem recovered?
2
Verify that the correct print media is being
used. See "Supported Paper Sizes" on page 196.
If not, use the print media recommended for
the printer.
Is the problem recovered?
Yes No
The task is Contact Dell.
complete.
Yes No
The task is Go to action 2.
complete.
The task is Go to action 3.
complete.
Troubleshooting
481