Troubleshooting - Hamilton Beach 68660 Use & Care Manual

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Troubleshooting

PROBLEM
Ice cream is not firm enough
or ice cream maker is still
running after 15 minutes.
Ice cream maker stops
churning before ice cream
is ready.
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PROBABLE CAUSE
• The freezer bowl was not in the freezer long enough (for best results, at least 8 hours or
preferably overnight).
• The freezer is not cold enough. Ice cream sets at 10° to 14°F (-12° to -10°C). If the freezer
is not at 0°F (-18°C), the ice cream will not set.
• Too much mixture was put in freezer bowl. Maximum fill is 12 oz. (360 ml).
• Ingredients are warm or at room temperature.
• The freezer bowl was left at room temperature for more than 5 minutes before use.
• The freezer door was opened and closed too many times during the freezing process.
• The freezer bowl has a thick coating of ice on the walls. After washing, dry completely prior
to placing back in freezer.
• Mix-in ingredients, such as chocolate chips or chopped nuts, were added too soon. Wait until
ice cream has churned for at least 5 minutes or until mixture is thick and has started to freeze
before adding.
• The mix-in ingredients are too large, causing the paddle to jam. Chop nuts or other ingredients
before adding.
• Too large a quantity of mix-in ingredients has been added. Add one cup or less of mix-in
ingredients.
• Batteries are weak or dead and need to be replaced.