Technical Support - TYAN THUNDER K8S PRO Manual

Technical Support

If a problem arises with your system, you should turn to your dealer for help first. Your
system has most likely been configured by them, and they should have the best idea of
what hardware and software your system contains. Furthermore, if you purchased your
system from a dealer near you, you can bring your system to them to have it serviced
instead of attempting to do so yourself (which can have expensive consequences).
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN website for FAQ's, bulletins, driver updates, and
other information: http://www.tyan.com
3. Contact your dealer for help BEFORE calling TYAN.
4. Check the TYAN user group: alt.comp.periphs.mainboard.TYAN
Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor FIRST for any
product problems. This warranty only covers normal customer use and does not cover
damages incurred during shipping or failure due to the alteration, misuse, abuse, or
improper maintenance of products.
NOTE: A receipt or copy of your invoice marked with the date of purchase is
required before any warranty service can be rendered. You may obtain service by
calling the manufacturer for a Return Merchandise Authorization (RMA) number.
The RMA number should be prominently displayed on the outside of the shipping
carton and the package should be mailed prepaid. TYAN will pay to have the board
shipped back to you.
Notice for the USA
Compliance Information Statement (Declaration of Conformity Procedure) DoC
FCC Part 15: This device complies with part 15 of the FCC Rules
Operation is subject to the following conditions:
This device may not cause harmful interference, and
This device must accept any interference received including interference that may cause
undesired operation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Plug the equipment into an outlet on a circuit different from that of the receiver.
Consult the dealer on an experienced radio/television technician for help.
Notice for Canada
This apparatus complies with the Class B limits for radio interference as specified in the
Canadian Department of Communications Radio Interference Regulations. (Cet appareil
est conforme aux norms de Classe B d'interference radio tel que specifie par le Ministere
Canadien des Communications dans les reglements d'ineteference radio.)
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