ACRONIS TRUE IMAGE 8.0 User Manual page 61

Troubleshooting
Can Easy CD Creator 4.x–5.0 impede Acronis True Image?
Easy CD Creator 4.x and 5.0 automatically installs an old version of Take Two®
backup utility that is no longer supported by its manufacturer, Roxio. If Acronis True
Image 8.0 detects this utility, it shows you the following message in the beginning
of image creation:
"Can't create the image of the logical disk, as it's already used by a running
application. Please close all other applications and try again."
We recommend that you update your Easy CD Creator to Version 5.1 or newer
and/or completely remove Take Two®.
For more information, visit
http://www.roxio.com/en/support/roxio_support/taketwo.html
Is Acronis True Image 8.0 compatible with Roxio GoBack?
Yes, Acronis True Image 8.0 is compatible with Roxio GoBack under Windows. If
you want to load Acronis True Image 8.0 from its bootable media, you will have to
disable Roxio GoBack first.
Note that Roxio GoBack will be deleted from your hard disk during the restoration.
I created an image on CD-R(RW) disks, but when I try to browse it,
Acronis True Image tells me it can't connect this image as a virtual disk.
The current version of Acronis True Image can connect images only if their files are
located in the same place. If your image is located on several CD-R(RW) or hard
disks, you will have to copy all its files to a single folder on your hard disk.
If it is an incremental image, you will need all of the previous images up to the
initial complete image.
I ran Acronis True Image from a bootable disk to restore a partition (disk)
from an image located on the network drive, but couldn't find the
necessary PC.
If there's at least one PC shown in the Network Neighborhood, try to access the
required PC by typing its address in the file-name line like \\computer\folder.
If there's no network icon in My Computer, it means that either there are network
problems or that Acronis True Image is trying to use the wrong drivers. Contact our
technical support team (support@acronis.com) and provide all network adapter
specifications and the network adapter manufacturer's name.
I ran Acronis True Image from a bootable disk to restore a partition (disk)
from an image located on the network drive, but it just kept asking me for
username and password. What should I do?
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