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ACRONIS TRUE IMAGE 8.0 User Manual

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User's Guide
Acronis True Image 8.0
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  • Page 1 User's Guide Acronis True Image 8.0 Compute with confidence www.acronis.com...
  • Page 2 Copyright © Acronis, Inc., 2000–2004. All rights reserved. Linux is a registered trademark of Linus Torvalds. OS/2 is a registered trademark of IBM Corporation. UNIX is a registered trademark of The Open Group. Windows and MS-DOS are registered trademarks of Microsoft Corporation.
  • Page 3 G. Making telecommunication data transmission of the software. Acronis has the right to terminate this license if there is a violation of its terms or default by the Original Purchaser. Upon termination for any reason, all copies of the Software must be immediately returned to Acronis, and the Original Purchaser shall be liable to Acronis for any and all damages suffered as a result of the violation or default.

  • Page 4: Table Of Contents

    Table of Contents CHAPTER 1. INTRODUCTION ...................6 What is Acronis True Image? ................... 6 What's new in Acronis True Image 8.0? ..............6 What is a disk image? ..................... 7 Software usage terms and conditions ............... 8 CHAPTER 2. INSTALLATION AND OPERATION ............9 Bundle contents......................
  • Page 5 10.2 Creating bootable media ..................58 10.3 Viewing logs......................58 CHAPTER 11. TROUBLESHOOTING.................60 11.1 Recovering Acronis True Image ................60 11.2 Frequently asked questions ................... 60 11.3 Technical support ....................63 APPENDIX A. PARTITIONS AND FILE SYSTEMS.............65 Hard disk partitions....................65 File systems ......................

  • Page 6: Chapter 1. Introduction

    Image allows you to create exact, sector-by-sector disk images and restore their content directly from Windows without the reboots typical for similar products. If you are going to install a new hard disk drive, Acronis True Image will help you transfer information from the old one in minutes, including operating systems, applications, documents and personal settings.

  • Page 7: What Is A Disk Image

    By backing up your information regularly, you will protect yourself from data loss in case of system failure or PC malfunctions. By default, Acronis True Image image files have a “.tib” extension and can contain images of several partitions or disks.

  • Page 8: Software Usage Terms And Conditions

    Each registration card has a unique registration number. Under current legislation, the «License Agreement» is considered a contract between you and Acronis Inc. The contract is a legal document and its violation may result in legal action. Illegal use and/or distribution of this software will be prosecuted.

  • Page 9: Chapter 2. Installation And Operation

    1. Insert the installation CD into your drive. 2. Follow the instructions on the screen. 3. After making your installation choices and copying Acronis True Image files onto your hard disk, you will be prompted to create a bootable diskette or CD-R/W.

  • Page 10: Running Acronis True Image

    F11 during PC bootup, when you see a corresponding message that tells you to press that key. Acronis True Image will be run in the standalone mode, allowing you to restore previously created images or an image from the Acronis Secure Zone.

  • Page 11: Chapter 3. General Program Information

    • Restore Image – restore a disk (partition) from a previously created image • Explore Image – connect and view an image as a virtual drive • Unplug Image – disconnect the connected virtual drive Copyright © Acronis, Inc., 2000–2004...
  • Page 12 • Delete – deletes selected operation. Appears only when a scheduled task is selected The Tools menu contains the following items: • Manage Acronis Secure Zone – creates a special hidden system partition on a disk for storing disk (partition) images • Activate Acronis Startup Recovery Manager – activates the boot restoration manager •...

  • Page 13: Acronis Secure Zone

    You can change the width of columns by dragging their borders with the mouse. Acronis Secure Zone Acronis Secure Zone is a special, hidden system partition for storing disk and partition images. Ordinary applications can’t access it, for image security purposes.

  • Page 14: Creating Acronis Secure Zone

    Acronis Secure Zone can be located on any local disk. It is created at the expense of unallocated space, if available, or at the expense of partition free space. A PC can have only one secure zone.

  • Page 15: Resizing Acronis Secure Zone

    The opposite situation might arise if either partition lacks free space. After this, select a partition from which free space will be used to increase Acronis Secure Zone or that will receive free space after the zone is reduced.

  • Page 16: Deleting The Images In Acronis Secure Zone

    Acronis True Image use the following scheme to clean up Acronis Secure Zone: • If there is not enough free space in Acronis Secure Zone to create an image, then Acronis True Image deletes the most old full image with all subsequent incremental backup images.

  • Page 17: Deleting Acronis Secure Zone

    General program information You can always check how much free space left in Acronis Secure Zone on the second page of the Manage Acronis Secure Zone wizard. 3.2.4 Deleting Acronis Secure Zone When you are prompted by the wizard, select Remove Acronis Secure Zone.
  • Page 18 Windows notation. To activate the program, click Activate Acronis Startup Recovery Manager. This boot manager is required for Acronis Secure Zone to work. If the boot manager is absent, the zone creation wizard will be run (see above). The restoration manager will be installed during this procedure as well.

  • Page 19: Chapter 4. Creating A Partition (Disk) Image

    Having selected partitions and/or disks, click Next. Note that this button is disabled if no partitions or disks are selected. Selecting image mode On this step, you must decide if you need to create a complete or incremental partition (disk) image. Copyright © Acronis, Inc., 2000–2004...
  • Page 20 A complete image contains all hard disk data, so it takes a lot of space. Acronis True Image does not include swap file information (win386.swp under Windows 98/Me and pagefile.sys under Windows NT/2000/XP), or hiberfil.sys (a file that keeps RAM contents when the computer goes into hibernation).

  • Page 21: Selecting Image Location

    Select the image location in the disk tree. In the File name field, enter image file name. If you select Acronis Secure Zone, you don't have to provide a name. If there's already an image file with that name, Acronis True Image will ask if you want to overwrite it.

  • Page 22: Selecting Data Compression Level

    Creating a partition (disk) image If there is not enough space, Acronis True Image will warn you and wait for your decision. You can try to free some additional space and continue or stop Acronis True Image, free some space and re-execute the procedure.

  • Page 23: Protecting Images With Passwords

    Image Archive Protection. A password should consist of at least eight symbols and contain both letters (in the upper and lower cases preferably) and numbers to make it more difficult to guess. Copyright © Acronis, Inc., 2000–2004...

  • Page 24: Providing Comments

    Creating a partition (disk) image Image password protection If you try to restore data from a password-protected image, Acronis True Image will ask for the password in a special window, allowing access only to authorized users. Providing comments On the Image Archive Comments wizard page, you’ll be able to provide an archive file with comments about the PC and its user, the hard disk, partition data, image creation time, and any peculiarities and conditions.

  • Page 25: Image Creation Script

    Image creation script All operations of a partition (disk) image creation in an archive file are delayed in Acronis True Image. A partition (disk) image creation script is created first; then it is executed. After you click Proceed, Acronis True Image will start creating an image, indicating the progress in the special window.

  • Page 26: Selecting Image Creation Priority

    After image creation is started, an icon appears in the System Tray (see section 3.1 of this Guide). Clicking this indicator you invoke the menu of image creation priority selection: Low, Normal or High. Normal is selected by default. Copyright © Acronis, Inc., 2000–2004...

  • Page 27: Chapter 5. Restoring A Disk (Partition) From An Image

    Find and select a file containing an image of the required partition. The File Name field will reflect its name and the Next will become available. If this image is located in Acronis Secure Zone, select it to choose the image on the next step. Image selection for restoration...

  • Page 28: Checking Image Integrity Before Restoration

    However, the contents of such an image will still require a password. If an image was protected with a password, Acronis True Image will ask for it. The Next button will be disabled until you enter the correct password.

  • Page 29: Selecting A Location To Restore To

    As a rule, you should restore an image to the same partition from which that the image was created. It is possible to restore an image to another partition. A partition should be at least the same size as the uncompressed image data. Copyright © Acronis, Inc., 2000–2004...

  • Page 30: Selecting Partition Type

    To explain why you might need to do this, let’s imagine that both OS and data were stored on the same primary partition on the damaged disk. You are forced to restore the partition from a backup to another hard disk with its own partitions and OS. Select partition type Copyright © Acronis, Inc., 2000–2004...

  • Page 31: Selecting A File System

    But you must also keep in mind that not all operating systems support FAT32. MS- DOS, Windows 95 and Windows NT 3.x, 4.x do not support FAT32 and will not be Copyright © Acronis, Inc., 2000–2004...

  • Page 32: Selecting Restored Partition Size

    In some cases, you might need to change the partition configuration and size during restoration. Acronis True Image is flexible enough to do this. You can resize and relocate a partition by dragging it or its borders with a mouse or by entering corresponding values into the appropriate fields.

  • Page 33: Assigning A Letter To A Partition

    FAT and NTFS. Checking file system integrity Having restored a disk/partition from an image under Windows NT/2000/XP, Acronis True Image can check the integrity of its file system. To do this, flag Yes, I want to check file system after the restoring on the Check File System After the Restoring page of the image restoration wizard.

  • Page 34: Restoring Several Partitions At Once

    Restoring a disk (partition) from an image Checking file system integrity after restoration This is disabled by default in Acronis True Image. Only FAT16/32 and NTFS file systems integrity can be checked. 5.10 Restoring several partitions at once You can restore several partitions during a single session. To do this, select Yes, I want to restore another partition or hard disk drive in the Next Selection window and click Next.

  • Page 35: Restoration Script

    In the next window, you will see a disk or partition image restoration script containing a list of operations to be performed. Restoration scenario After you click Proceed, Acronis True Image will start image restoration, indicating the progress in the special window. If you click Cancel, no changes will be made to disk(s).

  • Page 36: Chapter 6. Browsing And Restoring Individual Files

    Browsing and restoring individual files Chapter 6. Browsing and restoring individual files To browse and restore individual files, Acronis True Image can connect images as virtual drives, thus letting you access them as though they were a physical drive. This means that: •...

  • Page 37: Unplugging A Virtual Disk

    However, the virtual disk will disappear after your PC is turned off. To disconnect the virtual disk, select Unplug. You can also unplug the disk by clicking Unplug Image in the Acronis True Image main window. Copyright © Acronis, Inc., 2000–2004...

  • Page 38: Chapter 7. Transferring The System To A New Disk

    • as is • new disk space is proportionally distributed between the old disk partitions • new disk space is distributed manually 2. You will also be able to select operations to perform on the old disk: Copyright © Acronis, Inc., 2000–2004...

  • Page 39: Security

    PC boots up from it and all applications work. Executing transfers Selecting transfer mode You will see the Select transfer mode window just after the welcome window. Transfer mode selection Copyright © Acronis, Inc., 2000–2004...

  • Page 40: Selecting Source Disk

    You can determine the source and destination using the information provided in this window (disk number, capacity, label, partition and file system information). Selecting destination disk After you select the source disk, you have to select the destination where the disk information will be copied. Copyright © Acronis, Inc., 2000–2004...

  • Page 41: Partitioned Destination Disk

    At this point, the program checks to see if the destination disk is free. If not, you will be prompted by the Partitioned destination disk window stating that the destination disk contains partitions, perhaps with data. You can continue once existing partitions are deleted Copyright © Acronis, Inc., 2000–2004...

  • Page 42: Old And New Disk Partition Layout

    (but they will also be cloned to the new disk, so you won’t lose them) • Keep data – leave the old disk partitions and data intact • Destroy data – delete partitions (and data!) from the old disk Copyright © Acronis, Inc., 2000–2004...

  • Page 43: Destroying The Old Disk Data

    The first method is less secure, but is still suitable for most cases. Selecting partition transfer method Acronis True Image will offer you the following data transfer methods: • As is • Proportional – the new disk space will be proportionally distributed between cloned partitions •...

  • Page 44: Partitioning The Old Disk

    If you transfer data proportionally, each partition will be enlarged, according to the proportion of the old and new disk capacities. Using the "as is" method, Acronis True Image also transfers unsupported and damaged file systems. FAT16 partitions are enlarged less than others, as they have the 4 GB size limit.

  • Page 45: Old And New Disk Partition Layouts

    If you have selected manual partition creation before, the partition layout will look different. This partitioning method is described below. Cloning script In the next window, you will see the disk cloning script containing a list of briefly described operations to be performed on the partitions. Copyright © Acronis, Inc., 2000–2004...

  • Page 46: Cloning With Manual Partitioning

    Transferring the system to a new disk Disk partitioning script After you click Proceed, Acronis True Image will start cloning the old disk to the new disk, indicating the progress in the special window. You can stop this procedure by clicking Cancel. In that case, you will have to repartition and format the new disk or repeat the cloning procedure.
  • Page 47 Having provided the new location and size, click Next. You will be taken two steps back to the partition layout. You might have to perform some more resizing and relocation before you get the layout you need. Copyright © Acronis, Inc., 2000–2004...

  • Page 48: Chapter 8. Adding A New Hard Disk

    New partition creation. If there are any partitions on the new disk, they must be deleted first. Select Delete partitions on the destination hard disk and click Next to continue. Copyright © Acronis, Inc., 2000–2004...

  • Page 49: Creating A New Partition

    (disks). Disk imaging script After you click Proceed, Acronis True Image will start creating and formatting new partitions, indicating the progress in the special window. You can stop this procedure by clicking Cancel. In that case, you will have to repartition and format the new disk or repeat the disk add procedure.

  • Page 50: Chapter 9. Scheduled Tasks

    – the red circle with a cross inside – to attract your attention the next time you run Acronis True Image. A brief error description will be shown in the left part of the window if you select the task.

  • Page 51: Selecting Task Periodicity

    Selecting task periodicity After you set image parameters, you must set task execution periodicity. • Daily – a task will be executed daily at the specified time (selected on the next step) Copyright © Acronis, Inc., 2000–2004...

  • Page 52: Setting Up Daily Execution

    First, set the Start time (hours and minutes). In the Perform this task group, select days on which you want to execute tasks: • Every day • Weekdays х • Every days – once in several days (specify the interval) Copyright © Acronis, Inc., 2000–2004...

  • Page 53: Setting Up Weekly Execution

    In the Perform this task group, select time to execute tasks on: • Day – on the specified date • The <specifiy a day> – on the specified weekday (e.g. second Tuesday or fourth Friday); selected from drop-down lists Copyright © Acronis, Inc., 2000–2004...
  • Page 54 Setting up one-time execution If you select the weekly execution, you will have to specify some additional parameters. The first is the Start time (hours and minutes), followed by the Start date. Copyright © Acronis, Inc., 2000–2004...

  • Page 55: Managing Scheduled Tasks

    Operations menu and toolbar will be extended with Edit, Schedule, Delete and Rename icons. Rename allows you to give your task a more appropriate name. Delete allows to delete a selected task with confirmation. Copyright © Acronis, Inc., 2000–2004...
  • Page 56 (though you can change that as well.) If you want to change only periodicity and time, select Schedule. Then, you will have to perform only scheduling steps, leaving image settings the same. Copyright © Acronis, Inc., 2000–2004...

  • Page 57: Chapter 10. Other Operations

    Its name will appear in the File Name field and the Next button will be enabled. Click Proceed to continue. Progress will be indicated in the new window. You can cancel checking by clicking Cancel. After checking is complete, you will see the results window. Copyright © Acronis, Inc., 2000–2004...

  • Page 58: Creating Bootable Media

    10.2 Creating bootable media In some cases, Acronis True Image can be run only from a special bootable diskette or CD. Such a case might be if your PC doesn’t boot up normally. If you’ve purchased the program on a CD, it will already be bootable. You can also create bootable media during or after the installation.
  • Page 59 “i” in the blue circle filters information messages. You can also change column width by dragging the borders with a mouse. Copyright © Acronis, Inc., 2000–2004...

  • Page 60: Chapter 11. Troubleshooting

    To fix it, you will have to recover the program. To do this, run the installer again. It will detect Acronis True Image on your PC and will ask you if you want to recover (update) or remove it.
  • Page 61 Is Acronis True Image 8.0 compatible with Roxio GoBack? Yes, Acronis True Image 8.0 is compatible with Roxio GoBack under Windows. If you want to load Acronis True Image 8.0 from its bootable media, you will have to disable Roxio GoBack first.
  • Page 62 PCs simultaneously -mini — if you plan to transfer your OS to a PC with different hardware 3. Insert the Acronis True Image bootable disk into the drive and load the program to create an image of the prepared disk.

  • Page 63: Technical Support

    True Image is loaded from its boot disk. There is another way to burn an image to a DVD disk. Using Acronis True Image, you can create an image on your hard disk and burn it using the installed DVD recording application to a DVD disk afterwards.
  • Page 64 When e-mailing technical support, you must provide the number of your Acronis True Image copy that is written on a registration card bundled with the program. This number is made up of five sets of five characters separated by hyphens; there is a total of 25 letters and numbers.

  • Page 65: Appendix A. Partitions And File Systems

    4 strings only. However, this does not mean you can have only 4 operating systems on your PC! Actually, existing applications called disk managers support far more operating systems on disks. For example, Acronis OS Selector enables you to install up to 100 operating systems!

  • Page 66: Fat16

    (master file table). NTFS stores a copy of the critical part of the MFT to reduce the possibility of data damage and loss. All other NTFS data structures are special files. NTFS stands for NT File System. Copyright © Acronis, Inc., 2000–2004...

  • Page 67: Linux Ext2

    32- and 64-bit architectures. A.2.6 Linux ReiserFS ReiserFS was officially introduced to Linux in 2001. ReiserFS overcomes many Ext2 disadvantages. It is a 64-bit journaling file system that dynamically allocates space for data substructures. Copyright © Acronis, Inc., 2000–2004...

  • Page 68: Appendix B. Hard Disks And Bios Setup

    7. Set the boot sequence to A:, C:, CD-ROM or some other, depending on where your copy of Acronis True Image is located. If you have a boot diskette, set the diskette to be first; if it is on a CD, make the boot sequence start with CD-ROM.

  • Page 69: Motherboard Sockets, Ide Cable, Power Cable

    SCSI hard disks are not usually used in personal computers (workstations), but are found mostly in servers. Aside from an IDE cable, a 4-thread power cable must be connected to the hard disks. There is only one way to plug in this cable. Copyright © Acronis, Inc., 2000–2004...

  • Page 70: Installation Modes, Jumpers

    It is not enough to physically connect the hard disk to the motherboard and set the jumpers properly for the hard disk to function — hard disks have to be properly configured with the motherboard BIOS. Copyright © Acronis, Inc., 2000–2004...

  • Page 71: Bios

    B.2.2 Standard CMOS setup menu Parameters in the standard CMOS setup menu usually define the geometry of the hard disk. The following parameters (and values) are available for each hard disk installed in your PC: Copyright © Acronis, Inc., 2000–2004...
  • Page 72 The capacity of the disk in megabytes. It is calculated according to the following formula: Size=(Cyl x Hds x Sct x 512) / 1024 / 1024. Mode Normal/ Method of translation of sector addresses. (Translation LBA/ Method) Large/Auto Copyright © Acronis, Inc., 2000–2004...

  • Page 73: Arranging Boot Sequence, Advanced Cmos Setup Menu

    Appendix B Hard disks and BIOS setup For example, to demonstrate the main features of Acronis True Image we used a Quantum Fireball TM1700A hard disk as one of the disks in our examples. Its parameters have the following values:...
  • Page 74 After you have installed the hard disk in your computer and have configured it in BIOS, one can say that the PC (or the motherboard) «knows» about its existence and its main parameters. However, it is still not enough for an operating system to work with the hard disk. Copyright © Acronis, Inc., 2000–2004...

  • Page 75: Awardbios

    [English] Supervisor Password [Disabled] User Password [Disabled] Halt On [All but Disk/Keyboard] Installed Memory [Disabled] Help ↓ Select Item Change Values Setup Defaults Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit Copyright © Acronis, Inc., 2000–2004...
  • Page 76 Place the marker on the value of the Type parameter ([Auto] in this case) and press the Enter key to open the list of possible values of this parameter; for example: None Auto User Type HDD CD-ROM LS-120 ZIP-100 Other ATAPI Device Copyright © Acronis, Inc., 2000–2004...
  • Page 77 BIOS. Translation Mode parameter can have the following values: Large Normal Match Partition Table Manual Copyright © Acronis, Inc., 2000–2004...
  • Page 78 CD-ROM in the current configuration. Next it queries the floppy disk drive (2. Removable Device). Only if none of these disks contains an operating system, does BIOS query the hard disk (3. IDE Hard Drive) that has been selected from the list. Copyright © Acronis, Inc., 2000–2004...
  • Page 79 Exit menu item. Reply positively to the prompt on saving the specified parameters. For AwardBIOS for motherboards for Pentium, Pentium Pro processors (i.e the ones older than those described above) and AMD-K5/K6, the standard CMOS setup screen looks like this: Copyright © Acronis, Inc., 2000–2004...

  • Page 80: Hard Disk Initialization Errors

    INSERT SYSTEM DISK AND PRESS ENTER This message appears when the boot program finds no available boot device, be that a floppy or a hard disk, or a CD-ROM. C: DRIVE ERROR C: DRIVE FAILURE Copyright © Acronis, Inc., 2000–2004...
  • Page 81 • interface cables It is also possible that the device is out of order, or the hard disk is not formatted. Acronis, Inc 395 Oyster Point Blvd, Suite 213 South San Francisco, CA 94080 USA http://www.acronis.com info@acronis.com Copyright © Acronis, Inc., 2000–2004...

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