Denon AVR-2309CI Owner's Manual page 86

ENGLISH
GRemote Control UnitH
Symptom Cause
Set does not work • Batteries are worn.
properly when • You are operating outside of the
remote control specified range.
unit operated. • Obstacle between main unit and
remote control unit.
• The batteries are not inserted in
the proper direction, as indicated
by the polarity marks in the
battery compartment.
• The set's remote control sensor
is exposed to strong light (direct
sunlight, inverter type fluorescent
bulb light, etc.).
• The remote ID of the main unit
and remote control unit do not
match.
GAudioH
Symptom Cause
No sound is • You are playing a monaural
produced from source (TV, AM radio broadcast,
center speaker. etc.) in the "STANDARD" (Dolby/
DTS Surround) mode.
No sound • The surround mode is set to
is produced "STEREO", "DIRECT" or "PURE
from surround DIRECT".
speakers.
No sound is • The surround back speaker's
produced from power amplifier is assigned to a
surround back different channel.
speaker. • Surround back speaker setting is
set to "None".
• The "Parameter" – "Surround
Parameter" – "SB CH Out"
settings are "OFF".
• Surround mode not set to a mode
for 6.1- or 7.1-channel playback.

Countermeasure Page
• Replace with new batteries. 3
• Operate within the specified 3
range.
• Remove the obstacle. 3
• Insert the batteries in the 3
proper direction, following the
polarity marks in the battery
compartment.
• Move the set to a place in which 3
the remote control sensor will
not be exposed to strong light.
• Set "Remote ID" for the main 37
unit to "1" .
Countermeasure Page
• The mode is set to something 45
other than "STANDARD" (Dolby/
DTS Surround).
• Set to a surround playback 45, 46
mode.
• Check the setting and change it 35
as necessary.
• Set to something other than 30
"None".
• Please set "Parameter" – 48, 49
"Surround Parameter" – "SB
CH Out" to settings other than
"OFF".
• Select a surround playback 44 ~ 46
mode.
Symptom Cause
No sound is • Subwoofer's power not turned
produced from on.
subwoofer. • The "Subwoofer" setting at
"Speaker Configuration" is set to
"No" .
• The subwoofer is not properly
connected.
• The subwoofer's volume
turned off.
No test tones are • Surround mode not set to
produced when "STANDARD" (Dolby/DTS
main remote Surround).
control unit's
TEST
button is
pressed.
DTS sound is not • Blu-ray Disc player / DVD player's
output. audio output setting is not set to
bitstream.
• Blu-ray Disc player / DVD player is
not compatible with DTS sound
playback.
• The AVR-2309CI's
Mode" setting is set to "PCM" .
HDMI audio • The "Manual Setup" – "HDMI
signals are not Setup" – "HDMI Audio Out"
output from setting is set to "TV" .
speakers.
No sound is • The "Manual Setup" – "HDMI
output from Setup" – "HDMI Audio Out"
the monitor setting is set to "AMP" .
connected
with HDMI
connections.
Dolby TrueHD, • HDMI is not connected.
DTS-HD, Dolby
Digital Plus audio
is not output.
Countermeasure
• Turn on the subwoofer's power.
• Set to "Yes" .
• Check the connections.
is • Adjust the subwoofer's volume
to an appropriate level.
• Set to the "STANDARD" (Dolby/
DTS Surround) mode.
• Set the Blu-ray Disc player / DVD
player. For details, refer to the
Blu-ray Disc player / DVD player's
operating instructions.
• Use a DTS-compatible player.
"Decode • Set to the "Auto" or "DTS"
mode.
• Set to "AMP" .
• Set to "TV" .
• Connect the HDMI.
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