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This chapter provides information about troubleshooting your NETGEAR 54 Mbps Wireless PC
Card WG511 v2. After each problem description, instructions are given to help you diagnose and
solve the problem. For information about connecting to wireless networks and the Internet, see
"Connecting to Wireless Networks and the Internet" on page
Also, for problems with accessing network resources, the Windows software might not be installed
and configured properly on your computers. Please refer to
Network Access"
of the Reference Manual on the NETGEAR 54 Mbps Wireless PC Card WG511
v2 Resource CD.
Troubleshooting Tips
Symptom
Cause
The PC Card LEDs
The WG511 v2 is not
are not lit.
inserted into the slot
properly or the WG511
v2 software is not
loaded.
The LEDs blink
The WG511 v2 is
alternately and
attempting to connect
cannot connect to
to an access point, but
an access point.
cannot connect.
I can connect to an
This could be a
access point, but I
physical layer problem
cannot connect to
or a network
other computers on
configuration problem.
the network or the
Internet.
Troubleshooting
June 2005
2-7.
Appendix C, "Preparing Your PCs for
Solution
Remove and reinsert the WG511 v2.
Check the Windows device manager to see if the PC Card is
recognized and enabled. Reload the WG511 v2 software, if
necessary.
The access point may not be powered on. Or, the access point
and the PC card are not configured with the same wireless
parameters. Check the SSID and WEP settings.
Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows networking
parameters are all configured correctly.
Restart the cable or DSL modem, router, access point, and
notebook PC.
Chapter 4
Troubleshooting
4-1
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