Appendix B: Frequently Asked Questions - TP-Link TL-WPS510U User Manual

Appendix B:
1) Question A:
Print jobs are sent to the print queue successfully, but fail to be sent to the printer.
Possible explanations:
1. The Print server Name/Print Queue configuration is incorrect.
2. The Print server name specified and stored in the print server memory doesn't match the same
one.
3. The power adapter connected to the print server is loose or disconnected.
4. The printer is off-line, jammed or out of paper.
Solutions:
1. Check all the information in print port setting.
2. Check all the information of the print server by running PSAdmin.
3. Check to see that if the power adapters are properly connected.
4. Recheck the print server connection by running the PSAdmin.
2) Question B
Print jobs start printing, but print very slowly or print unknown characters.
Possible explanation and solution:
A printer driver is missing or is incompatible with that printer. Using a print driver that is not specific for
the printer can cause printing errors. Install the proper printer driver. If these printer drivers are not
available to you, please contact your printer manufacturer.
3) Question C
The upgrading process indication bar stops and does not seem to proceed again while upgrading the
print server.
Possible Explanation:
There might be a network problem. This causes the upgrading procedure to fail.
Solutions:
1) Check the wireless network connection, especially from the workstation running the PSAdmin to
the print server unit.
2) Upgrade the print server again by PSAdmin or WEB browser.
4) Question D
The setup Wizard can't find print server.
Possible Explanation:
The Personal Firewall installed in your computer blocks the connection.
Solution:
Please disable the Personal Firewall temporarily or adjust the security level to lower.
Frequently Asked Questions
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