If You Have A Problem; Clearing Blockages; Thermal Protector - Hoover U5018 Owner's Manual

What to buy
When purchasing a new agitator,
ask for HOOVER part No.
48414113.
How to replace
Disconnect cleaner from electrical
outlet.
Remove hood, belt and agitator fol-
lowing directions in "The belt" sec-
tion beginning with Fig. 3-10.
Discard old agitator.
Continue following the directions in
"The belt" section to reposition belt,
new agitator and hood.
Lubrication
The motor is equipped with bear-
ings that contain sufficient lubrica-
tion for the life of the motor. The
addition of lubricant could cause
damage. Therefore, do not add
lubricant to motor bearings.

Thermal protector

An internal thermal protector has
been designed into your cleaner to
protect it from overheating.
When the thermal protector acti-
vates, the cleaner will stop run-
ning. If this happens, proceed as
follows:
1. Turn the cleaner OFF and dis-
connect it from the electrical out-
let.
2. Check secondary and final fil-
ters for dirt accumulation.
3. Refer to "Clearing blockages"
section.
4. When cleaner is unplugged
and the motor cools for 30 min-
utes, the thermal protector automati-
cally resets and cleaning may con-
tinue.
If the thermal protector continues to
activate after following the above
steps, your cleaner may need ser-
vicing (see "Service" section).
10
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate
the nearest Hoover Factory Service
Center or Authorized Hoover
Warranty Service Dealer (Depot)
by:
• checking the Yellow Pages
under "Vacuum Cleaners -
Household" OR -
• checking the list of Factory
Service Centers provided with this
cleaner OR -
• checking the Service section of
The Hoover Company on-line at
www.hoover.com OR -
• calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S.
only).
Do not send your cleaner to The
Hoover Company in North Canton for
service, this will only result in delay.
If further assistance is needed, con-
tact The Hoover Company Consumer
Response Center, North Canton,
Ohio 44270, Phone: 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when
requesting information or ordering
parts. (The model number appears
on the back of the cleaner.)
Possible Cause
4. If you have a
Possible Solution
problem
• Not firmly plugged in
If a minor problem occurs, it usually
can be solved quite easily when the
cause is found by using the check-
list below.
Problem: Cleaner won't run
Possible Cause
Possible Solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage in wall receptacle
• Check fuse or breaker
• Blown fuse or tripped breaker
• Replace fuse or reset breaker
• Thermal protector activated
• Unplug cleaner and allow cleaner to
cool for 30 minutes (this will reset the
thermal protector)
Problem: Cleaner/ tools won't pick up
Possible Cause
Possible Solution
• Broken or worn belt
• Replace belt
• Agitator brush roll worn
• Replace brush roll
• Filter bag full
• Change filter bag
• Incorrect carpet height setting
• Move nozzle control knob to lower
setting
• Blockage in air flow passage
• Clear blockage
Problem: Cleaner hard to push
Possible Cause
Possible Solution
• Incorrect carpet height setting
• Move carpet height control to a higher
setting