Appenidx A Troubleshooting; Problems Starting Up The Prestige; Problems With The Lan Led; Problems With The Dsl Led - ZyXEL Communications P-660H-61 User Manual

This chapter covers potential problems and the corresponding remedies.

Problems Starting Up the Prestige

Chart A-1 Troubleshooting the Start-Up of Your Prestige

PROBLEM
None of the Make sure that the Prestige's power adaptor is connected to the Prestige and plugged in to an
LEDs turn on appropriate power source. Check that the Prestige and the power source are both turned on.
when I turn on
Turn the Prestige off and on.
the Prestige.
If the error persists, you may have a hardware problem. In this case, you should contact your
vendor.

Problems with the LAN LED

PROBLEM
The LAN LEDs do not
turn on.

Problems with the DSL LED

PROBLEM
The xDSL LED is off. Check the telephone wire and connections between the Prestige DSL port and the wall
jack.
Make sure that the telephone company has checked your phone line and set it up for
DSL service.
Reset your ADSL line to reinitialize your link to the DSLAM. For details, refer to the
Maintenance chapter (web configurator) or the System Information and Diagnosis
chapter (SMT).
Troubleshooting

Chart A-2 Troubleshooting the LAN LED

Check your Ethernet cable connections and type (refer to the Compact Guide for
details).
Check for faulty Ethernet cables.
Make sure your computer's Ethernet Card is working properly.

Chart A-3 Troubleshooting the DSL LED

Prestige 660H Series User's Guide
Troubleshooting
CORRECTIVE ACTION
CORRECTIVE ACTION
CORRECTIVE ACTION
Appenidx A
A-1