Compaq 195294-001 - ProLiant - ML370R Quick Install Manual page 68

Table 5-1
Solving Installation Problems
Problem
Error messages regarding
the Cluster Integrity (CI)
serial cable display
StorageWorks RAID Array
4000 redundant array
controller firmware does
not update
continued
Possible Cause
The CI serial cable is not
properly installed
Bad connection to the RA4000
controller
Uncertified hardware
configuration (server or
storage)
Failed RA4000 controller
Troubleshooting 5-3
Action
Install the CI serial cable between
node 1 and node 2 using the serial port
connector B on each node.
Verify that the host bus adapter (HBA),
GBIC-SWs, cables, hubs, and controllers
are properly installed. Refer to the
documentation that comes with the
product for more troubleshooting
information.
Verify that the servers and storage
subsystems are on the certified hardware
list for ProLiant clusters. See the certified
hardware listing at
http://www.compaq.com/highavailability
Verify the functionality of the RA4000
controller as described in the Compaq
Fibre Channel Troubleshooting Guide.
Replace the controller as necessary.