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User Guide
A message or attachment does not appear or is truncated
Try the following actions:
•
Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.
•
If "More available" appears at the end of the message or attachment, press the
•
If you are downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment again.
A question mark appears on a slide
A question mark appears on a slide if your BlackBerry® device has not downloaded the slide.
1.
To download the slide, highlight the slide.
2. Press the
key > Retrieve.
key > More or More All.
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Table of Contents
Troubleshooting
