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User Guide
2. Click More.
A question mark appears on a slide
A question mark appears on a slide if your BlackBerry® device has not downloaded the slide.
1.
To download the slide, highlight the slide.
2. Press the
key > Retrieve.
The number of new or unopened messages is different than I expect
The number of new or unopened messages includes saved messages and filed messages.
If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email folder in the email application
on your computer other than your inbox, your device files the message.
Related topics
View filed messages, 67
108
Messages
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Troubleshooting
