Scanner Problems - Dell DIMENSION 5100 User Manual

C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer (see page 11).
T E S T T H E E L E C T R I C A L O U T L E T
device, such as a lamp.
V E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y
1
Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2
Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3
Click Properties and click the Ports tab. Ensure that the Print to the following port(s): setting is USB.
R E I N S T A L L T H E P R I N T E R D R I V E R

Scanner Problems

CAUTION:
Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner's manufacturer.
C H E C K T H E S C A N N E R D O C U M E N T A T I O N
troubleshooting information.
U N L O C K T H E S C A N N E R
R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
C H E C K T H E C A B L E C O N N E C T I O N S
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
38
Solving Problems
— Ensure that the electrical outlet is working by testing it with another
— See the printer documentation for instructions.
Before you begin any of the procedures in this section, follow the safety instructions in the
— See the scanner documentation for setup and
— Ensure that your scanner is unlocked if it has a locking tab or button.
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