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In the Hardware Troubleshooter list, click I need to resolve a hardware
5
conflict on my computer.
Click Next.
6
Reinstalling Windows
Before reinstalling the Microsoft
a problem, try correcting the problem by performing a Windows XP System
Restore (see page 62). The reinstallation process can take 1 to 2 hours, and
you will need to reinstall your drivers, virus protection program, and other
software when the process is complete.
Operating System
NOTICE: The
Windows XP operating system. The options can potentially overwrite files
installed by Dell and possibly affect programs installed on your hard drive.
Therefore, Dell does not recommend that you reinstall your operating system
unless instructed to do so by a Dell technical support representative.
NOTICE: To prevent conflicts with Windows XP , you must disable any
virus protection software installed on your computer before you reinstall
Windows XP .
To reinstall Windows XP:
To reinstall Windows XP , insert the Operating System CD into the CD
1
or DVD drive.
Close any program or utility that might run after you insert the CD
into the drive.
Turn off the computer (see page 34), and then turn the computer on
2
again.
When the blue DELL
3
If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop. Then shut down
the computer and try again.
Use the arrow keys to select the CD-ROM option, and then press
4
<Enter>.
When the Windows XP Setup screen appears, press <Enter> to
5
select To set up Windows now.
®
XP
®
Windows XP operating system to correct
CD provides options for reinstalling your
logo appears, press <F12> immediately.
™
Advanced Troubleshooting
71
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