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42
So l vi n g Pro b l em s
V
E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H
Click the Start button, and then click Control Panel.
1
Click Printers and Other Hardware.
2
Click Phone and Modem Options.
3
Click the Modems tab.
4
Click the COM port for your modem.
5
Click Properties, click the Diagnostics tab, and then click Query Modem to
6
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
T
U R N O F F C A L L W A I T I N G
directory for instructions on deactivating this feature. Then adjust the dial-up
networking connection properties.
Click the Start button, and then click Control Panel.
1
Click Printers and Other Hardware, and then click Phone and Modem
2
Options.
Click your connection type to highlight it.
3
Click the Dialing Rules tab, and then click Edit.
4
Click the To Disable Call Waiting box to place a checkmark in it.
5
Select the disable code from the drop-down menu (for example, *70).
6
Click Apply, and then click OK.
7
E
N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E
Outlook Express e-mail program open, click File. If Work Offline has a
checkmark next to it, click the checkmark to remove it and connect to the
Internet.
E
N S U R E T H A T Y O U H A V E S U B S C R I B E D T O A N
— Contact an Internet service provider to subscribe.
P R O V I D E R
C
I
O N T A C T Y O U R
N T E R N E T S E R V I C E P R O V I D E R
service provider for assistance.
C
H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S
(
-
) — See your telephone
C A T C H
P H O N E
I
N T E R N E T
I
N T E R N E T S E R V I C E
— Contact your Internet
— See page 70.
®
W
I N D O W S
— With the
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