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Diagnostic Code
Definition
No memory
G
Y
Y
Y
modules are
detected.
A
B
C
D
PCI bus failure.
Y
G
Y
Y
A
B
C
D
Video controller
Y
G
Y
G
failure.
A
B
C
D
Corrective Action
• Reinstall all memory modules (see
page 90) and then restart the computer.
• To eliminate the possibility of a faulty
memory connector, remove all memory
modules, install one memory module (if
the computer supports a single
module), and restart the computer.
Then move the memory module to
another connector and restart the
computer.
• If the problem persists, contact Dell
(see page 105).
Determine if a conflict exists by
1
removing a card (not the video card)
(see page 86) and then restarting the
computer.
If the problem persists, reinstall the card
2
that you removed, remove a different
card (see page 86), and then restart the
computer.
Repeat this process for each card. If the
3
computer starts normally, troubleshoot
the last card removed from the
computer for resource conflicts (see
"Resolving Software and Hardware
Incompatibilities" on page 70).
If the problem persists, contact Dell
4
(see page 105).
• If the computer has a video card,
remove the card and reinstall it (see
page 88).
• If the problem persists or the computer
has integrated video, contact Dell (see
page 105).
Advanced Troubleshooting
61
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