Table of Contents
Advertisement
CONDITION
The printer dials a
The other fax printer may be turned off, out of
paper, or cannot answer incoming calls. Speak
number, but a
with the other printer operator and ask her/him
connection with the
to sort out the problem.
other fax printer fails.
Faxes do not store in
There may not be enough memory space to
store the fax. If the display shows the Memory
memory.
Full message, delete from memory any faxes
you no longer need and then try again to store
the fax.
Blank areas appear
You may have chosen the wrong paper
settings in the user option setting. For details
at the bottom of each
about paper settings. See "Selecting print
page or on other
media" on page 24.
pages, with a small
strip of text at the
top.
Common PostScript problems
The following situations are PS language specific and may occur when
several printer languages are being used.
To receive a printed or screen-displayed message when PostScript
errors occur, open the Print Options window and click the desired
selection next to the PostScript errors section
POSSIBLE
PROBLEM
CAUSE
PostScript file
The PostScript
driver may not be
cannot be
installed correctly.
printed.
"Limit Check
The print job was
too complex.
Error" message
appears.
A PostScript
The print job may
not be PostScript.
error page prints.
The optional tray
The printer driver
has not been
is not selected in
configured to
the driver.
recognize the
optional tray.
SUGGESTED SOLUTIONS
SOLUTION
•
Install the PostScript
driver, referring to
Software section.
•
Print a configuration page
and verify that the PS
version is available for
printing.
•
If the problem persists,
contact a service
representative.
You might need to reduce the
complexity of the page or
install more memory.
Ensure that the print job is a
PostScript job. Check to see
whether the software
application expected a setup
or PostScript header file to be
sent to the printer.
Open the PostScript driver
properties, select the Device
Settings tab, and set the Tray
option of the Installable
Options section to Installed.
POSSIBLE
PROBLEM
CAUSE
When printing a
The resolution
setting in the
document in
printer driver may
Macintosh with
not be matched
Acrobat
with the one in
Reader 6.0 or
Acrobat Reader.
higher, colors
print incorrectly.
Common Windows problems
CONDITION
"File in Use"
Exit all software applications. Remove all
software from the StartUp Group, then restart
message appears
Windows. Reinstall the printer driver.
during installation.
"General Protection
Close all other applications, reboot Windows
and try printing again.
Fault", "Exception
OE", "Spool32", or
"Illegal Operation"
messages appear.
"Fail To Print", "A
These messages may appear during printing.
Just keep waiting until the printer finishes
printer timeout error
printing. If the message appears in ready mode
occurred." messages
or after printing has been completed, check the
appear.
connection and/or whether an error has
occurred.
Refer to the Microsoft Windows documentation that came with your
computer for further information on Windows error messages.
SOLUTION
Ensure that the resolution
setting in your printer driver
matches the one in Acrobat
Reader.
SUGGESTED SOLUTIONS
Troubleshooting
79
|
Advertisement
Chapters
Table of Contents
