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HP Vectra XW User Manual

Personal workstation
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  • Page 1 User’s Guide HP Vectra XW...
  • Page 2 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3 User’s Guide...
  • Page 4 Welcome to Your HP Vectra Personal Workstation Congratulations on the purchase of your new Hewlett-Packard Personal Workstation. Your high-performance HP Vectra Personal Workstation provides: a Pentium Pro processor in a Zero Insertion Force (ZIF) socket for • easy processor upgrades processor-integrated level-two cache for improved performance •...
  • Page 5 Optimized for 32-bit operating systems. • NOTE The Pentium Pro processor installed in your HP Vectra Personal Workstation provides the best performance when used with 32-bit operating systems and applications. Who this Manual is For This manual is for anyone who wants to: Set up the Personal Workstation for the first time •...

  • Page 6: Important Safety Information

    Important Safety Information If you have any doubt that you can lift the Personal Workstation or display safely, do not try to move it without help. For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations.

  • Page 7: Table Of Contents

    Your HP Keyboard ........
  • Page 8 Inside Your Personal Workstation Supported HP Accessories ....... . .
  • Page 9 Completing the Installation of a Hard Disk Drive....Installing a Drive in a Front-Access Shelf......Installing a Processor .
  • Page 10 If the CD-ROM Drive Has a Problem ......Using the HP Setup Program .......
  • Page 11 Hewlett-Packard Information Services..... . . 121 HP Forum on CompuServe ........
  • Page 12 English...

  • Page 13: Setting Up Your Personal Workstation

    Setting Up Your Personal Workstation This chapter leads you through the first time installation of your HP Vectra Personal Workstation.

  • Page 14: Unpacking Your Personal Workstation

    • the manuals and driver kit. • This Manual Video Cable Display Power Cords Headphones Computer Mouse Driver Kit Keyboard NOTE Device drivers, HP utilities, and an online Network Administrator Guide are provided in a driver kit.
  • Page 15 1 Setting Up Your Personal Workstation Unpacking Your Personal Workstation 2 Place the Personal Workstation on (or under) a sturdy desk with easily accessible power outlets, and enough space for the keyboard, mouse, and any other accessories. 3 Position the Personal Workstation so that its rear connectors are easily accessible.

  • Page 16: Connecting The Display, Mouse, And Keyboard

    1 Setting Up Your Personal Workstation Connecting the Display, Mouse, and Keyboard Connecting the Display, Mouse, and Keyboard 1 Connect the display, mouse, and keyboard to the back of the computer. The connectors are shaped to go in one way only. 2 Tighten the display cable attachment screws.

  • Page 17: Connecting To A Network

    1 Setting Up Your Personal Workstation Connecting to a Network Connecting to a Network Your Personal Workstation has a 100Base-T LAN interface adapter. It also supports 10Base-T. The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations. It automatically detects which network type is being used. 1 Connect the RJ-45 plug on your network cable to the LAN connector on the LAN Adapter.

  • Page 18: Connecting A Printer

    1 Setting Up Your Personal Workstation Connecting a Printer Connecting a Printer If you have a printer, connect its cable to the back of the computer and tighten the attachment screws. Use these connectors: Parallel (25-pin parallel connector) for a parallel device •...

  • Page 19: Connecting Audio Accessories

    1 Setting Up Your Personal Workstation Connecting Audio Accessories Connecting Audio Accessories Your Personal Workstation has a Headphones jack and a Microphone jack on the front panel. An audio Stereo In jack, an audio Stereo Out jack, and a MIDI interface connector are located on the rear panel. MIDI connector Stereo In jack Stereo Out jack...

  • Page 20: Connecting A Scsi Accessory

    1 Setting Up Your Personal Workstation Connecting a SCSI Accessory Connecting a SCSI Accessory Note that Ultra SCSI mode is disabled automatically when an external SCSI accessory is connected to your Personal Workstation. 1 Refer to the manual provided with the SCSI accessory for instructions on selecting a SCSI address.
  • Page 21 NOTE The total length of the external SCSI cables should not exceed 3 meters (approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories.

  • Page 22: Connecting The Power Cords

    115 V or 230 V NOTE You should not have to change the voltage selection switch setting if the computer was ordered from HP with the correct localization option for your country.
  • Page 23 1 Setting Up Your Personal Workstation Connecting the Power Cords 3 Connect the power cords to the display and the computer. (The connectors are shaped to go in one way only.) Computer Power Connector Display Power Connector Grounded Outlet 4 Connect the display’s power cord and the computer’s power cord to grounded outlets.

  • Page 24: Starting And Stopping Your Personal Workstation

    1 Setting Up Your Personal Workstation Starting and Stopping Your Personal Workstation Starting and Stopping Your Personal Workstation Starting Your Personal 1 Press the power button on the display. Workstation Switch on the Display Then switch on the Personal Workstation 2 Press the power button on the Personal Workstation.
  • Page 25 1 Setting Up Your Personal Workstation Starting and Stopping Your Personal Workstation 3 If a Password has been set in the Personal Workstation’s Setup program, the power-on prompt appears when you switch on the Personal Workstation. If the power-on prompt is displayed, type your Password and press to use the Personal...
  • Page 26 1 Setting Up Your Personal Workstation Starting and Stopping Your Personal Workstation Stopping Your Personal 1 To stop your Personal Workstation, make sure that you have exited all programs, then shutdown your operating system (refer to your Workstation operating system reference guide for details if you are not sure how to shutdown your operating system).

  • Page 27: Using Your Personal Workstation

    Using Your Personal Workstation This chapter gives important ergonomic advice, explains how to set a password, and shows how to use your CD-ROM drive.

  • Page 28: Working In Comfort

    2 Using Your Personal Workstation Working in Comfort Working in Comfort Thank you for choosing Hewlett-Packard equipment. To maximize your comfort and productivity it is important that you set up and use your equipment properly. This section of the User’s Guide provides guidance and hints, based on the latest ergonomic findings, to help you work in a comfortable and ergonomically low-risk environment.
  • Page 29 2 Using Your Personal Workstation Working in Comfort Questions and Answers What is RSI? Repetitive Strain Injury (RSI - also known as cumulative trauma disorder or repetitive motion injury) is a type of injury where soft tissue in the body, such as muscles, nerves, or tendons, become irritated or inflamed.

  • Page 30: Installing Your Display

    Working in Comfort Installing Your Display Most HP displays come with a tilt and swivel feature that makes it easy to adjust the screen position. If your display does not have this feature, consider acquiring an accessory to provide this capability. The optimum distance between the eyes and the screen depends on the size of the displayed characters.

  • Page 31: What Is Displayed On The Screen

    2 Using Your Personal Workstation Working in Comfort What is Displayed on the Screen Text should be easy to read. To help ease eye strain, try to adjust text attributes to make reading the display as easy as possible (adjust such attributes as character size, spacing, and color).

  • Page 32: Your Hp Keyboard

    Working in Comfort Your HP Keyboard Your HP keyboard has a long cable so you can place it in the position most comfortable for you while you are using the system. The keyboard has a low profile to prevent excessive bending of your wrists while typing.

  • Page 33: Your Desk

    2 Using Your Personal Workstation Working in Comfort It is recommended that you place your keyboard in front of the screen or document holder (whichever is viewed the most). If you use a mouse or trackball, position it close to the keyboard so you do not have to stretch while using it.
  • Page 34 2 Using Your Personal Workstation Working in Comfort The chair must provide a comfortable sitting position. You should be able to easily adjust the height. Minimum range should • be 40 to 52 cm (15.5 to 20.5 in) as measured from the floor. It should have a back support that is adjustable in both height and tilt •...

  • Page 35: Your Posture

    2 Using Your Personal Workstation Working in Comfort Your Posture While sitting at your workstation, your back should be erect or angled slightly backwards. Your back should be supported by the backrest. Your arms should be relaxed and loose, elbows close to your sides, with the forearms and hands approximately parallel with the floor.

  • Page 36: Lighting

    2 Using Your Personal Workstation Working in Comfort The recommendation for room temperature is 19 to 23 degrees C (66 to 73 degrees F). If possible, adjust the temperature for whatever is comfortable to you. The workplace should be well ventilated (as with any indoor environment).

  • Page 37: Further Suggestions

    2 Using Your Personal Workstation Working in Comfort Further Suggestions Have your eyes checked on a regular basis and ensure your eyeglass • prescription is suitable for working on a display screen. Look away from the screen from time to time to help reduce eye •...

  • Page 38: Summary Recommendations

    2 Using Your Personal Workstation Working in Comfort Summary Recommendations The recommendations in the following illustrations are drawn from the latest available international ergonomic standards and recommendations, including ISO 9241 and ANSI/HFS 100-1988. Place your display so that the Do not tilt your head forward by more top of the screen is at or than 15 degrees, and try not to turn your slightly below eye level (but no...
  • Page 39 2 Using Your Personal Workstation Working in Comfort Make sure your arms and elbows Keep your forearms and hands are relaxed and loose, with your approximately parallel with the floor. upper arm perpendicular to the (Elbows bent between 70 and 115 floor or slightly forward (no more degrees).

  • Page 40: Bibliography Of Articles For More Information

    2 Using Your Personal Workstation Working in Comfort Bibliography of Articles for More Information 1 Caisse Nationale d’Assurances: “Le travail a l’écran de visualisation”, Lucerne (Switzerland), 1991. 2 Bayerisches Staatsministerium für Arbeit: “Arbeiten mit dem Bildschirm - aber richtig!”, Max Schick GmbH, Munich, 1992. 3 U.S.

  • Page 41: Configuring Password Security

    2 Using Your Personal Workstation Configuring Password Security Configuring Password Security You can set two passwords, which can be used to provide two levels of protection for your Personal Workstation. User Password The User Password provides these security features: a power-on password prompt to prevent your Personal Workstation •...

  • Page 42: Setting A Password

    Date (Year/Month/Day) ..1996 / 01 / 01 Time (Hour/Minute/Second) ..09 : 10 : 35 HP VECTRA XW 6/xxx CONFIGURATION SUMMARY System BIOS Version ..xx.xx.xx Processor .
  • Page 43 2 Using Your Personal Workstation Configuring Password Security 4 Use the key to move the highlight to the line. User Password Setup xxx.xx.xxx.xx F1=Help On/Off USER PREFERENCES Operating System ..Windows NT User Password .

  • Page 44: Using Your Cd-Rom Drive

    2 Using Your Personal Workstation Using Your CD-ROM Drive Using Your CD-ROM Drive Your CD-ROM drive reads information or programs on a Compact Disc (CD). It cannot record to a CD. To learn how to access information stored on a CD, refer to the documentation supplied with the CD. Your CD-ROM drive may be different from the drive shown here...

  • Page 45: Loading A Cd

    2 Using Your Personal Workstation Using Your CD-ROM Drive WARNING To avoid electrical shock and harm to your eyes by laser light, do not open the CD-ROM drive enclosure. The CD-ROM drive should be serviced by service personnel only. Do not attempt to make any adjustment of the unit.

  • Page 46: Tips For Using Your Personal Workstation

    2 Using Your Personal Workstation Tips for Using Your Personal Workstation Tips for Using Your Personal Workstation If you want to: You need to: 1 Install hardware accessories. Refer to chapter 3, How to Install Accessories Inside Your Personal Workstation. 2 Configure hardware acccssories.

  • Page 47: How To Install Accessories Inside Your Personal Workstation

    How to Install Accessories Inside Your Personal Workstation This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your Personal Workstation.

  • Page 48: Supported Hp Accessories

    3 How to Install Accessories Inside Your Personal Workstation Supported HP Accessories Supported HP Accessories This chapter describes how to install memory, mass storage devices, and accessory boards in your computer. Main Memory Upgrades (ECC, 60 ns): 32 MB (2 × 16 MB), order D3555A 64 MB (2 ×...
  • Page 49 3 How to Install Accessories Inside Your Personal Workstation Supported HP Accessories Contact your dealer for an up-to-date list of supported devices. Up to six accessory boards can be installed: three 32-bit PCI slots two 16-bit ISA slots one combination ISA or PCI slot WARNING For your safety, never remove the computer’s cover without first...

  • Page 50: Removing And Replacing The Cover

    3 How to Install Accessories Inside Your Personal Workstation Removing and Replacing the Cover Removing and Replacing the Cover 1 Switch off the display and computer. 2 Disconnect the power cords from the power outlets, computer, and display. Disconnect any telecommunication cables from the computer.
  • Page 51 3 How to Install Accessories Inside Your Personal Workstation Removing and Replacing the Cover 4 Lift the two securing latches at the front of the computer. Lift the securing latches 5 Slide the cover forward until it is clear of the computer. Slide the cover clear of the computer...

  • Page 52: Replacing The Cover After Installing Accessories

    3 How to Install Accessories Inside Your Personal Workstation Removing and Replacing the Cover Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories (and removed a plastic panel from the front of the cover, if you installed a disk drive in a front shelf).
  • Page 53 3 How to Install Accessories Inside Your Personal Workstation Removing and Replacing the Cover 6 Push the two latches at the front of the cover downwards until they click into position. Lock the cover Push the latches (at the back of down to secure the computer) the cover...

  • Page 54: Moving The Power Supply

    3 How to Install Accessories Inside Your Personal Workstation Moving the Power Supply Moving the Power Supply You can slide the power supply unit out of the computer to improve access to the system board and the cables at the rear of the disk drives. 1 Disconnect the computer’s power cord and any telecommunications cable.

  • Page 55: Replacing The Power Supply After Installing Accessories

    3 How to Install Accessories Inside Your Personal Workstation Moving the Power Supply 4 Slide the power supply out of the computer until it stops—the power supply unit remains connected to the computer. Slide the power Power supply unit clear of Supply the computer Replacing the Power Supply after Installing Accessories...

  • Page 56: Installing Main Memory

    (a pair of ECC or a pair of non-ECC) from bank A, up to bank D. For a list of available memory modules, refer to the beginning of this chapter, or contact your authorized HP dealer. Error correcting will be disabled if any non-ECC memory is installed.

  • Page 57: Completing The Main Memory Installation Procedure

    3 How to Install Accessories Inside Your Personal Workstation Installing Main Memory 3 Slide each memory module into the slot at 90° to the system board (hold the memory module with the cutouts closest to the processor). Slide the memory module into Push the module until the retaining clips the slot at 90 click into position...

  • Page 58: Installing Accessory Boards

    3 How to Install Accessories Inside Your Personal Workstation Installing Accessory Boards Installing Accessory Boards The Personal Workstation has six accessory board slots: Slot AT 1 (the bottom slot) for full-length 16-bit ISA boards • Slot AT 2 for full-length 16-bit ISA boards •...

  • Page 59: Installing The Board

    3 How to Install Accessories Inside Your Personal Workstation Installing Accessory Boards Installing the Board NOTE PCI boards are configured automatically when installed in the Personal Workstation. 1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the computer’s cover and power supply (see pages 38 and 43).
  • Page 60 3 How to Install Accessories Inside Your Personal Workstation Installing Accessory Boards 5 Hold the board horizontally by its “top” edge. Slide it into the board guide of the chosen slot. Do not bend the board. Slide the accessory board into position 6 Align the board’s connector with the slot’s socket.
  • Page 61 3 How to Install Accessories Inside Your Personal Workstation Installing Accessory Boards Completing the If you have installed an ISA accessory board that uses IRQ 9, 10, 11, or 15, you must run the Setup program and reserve the IRQ for the Installation of an ISA accessory board.

  • Page 62: Installing Disk Drives

    3 How to Install Accessories Inside Your Personal Workstation Installing Disk Drives Installing Disk Drives If you need extra mass storage space for your application software, you can install additional mass storage devices. The computer has two internal shelves (for hard disk drives) and five front-access drive shelves (for front-access disk drives and hard disk drives).

  • Page 63: Installing A Hard Disk Drive

    3 How to Install Accessories Inside Your Personal Workstation Installing Disk Drives Installing a Hard Disk Drive The computer has an integrated SCSI controller and an integrated Enhanced IDE controller. The Enhanced IDE controller supports up to four IDE devices: •...
  • Page 64 Installing a Hard Disk Drive in an Internal Shelf NOTE Hard disk drives ordered from HP are supplied with a mounting tray. If you order your drive from another supplier, you may need to order a mounting tray from HP. You should order product number D2037A (3.5-inch hard disk mounting tray).
  • Page 65 3 How to Install Accessories Inside Your Personal Workstation Installing Disk Drives 5 If the drive is being installed in the first shelf, rotate the drive into position. Rotate the drive into position 6 Secure the drive using the screw provided. Secure the drive English...
  • Page 66 3 How to Install Accessories Inside Your Personal Workstation Installing Disk Drives 7 Locate the appropriate data cable for the hard disk drive. IDE drives should be connected to a free IDE Channel cable connector (You can add up to three IDE devices.) NOTE A second IDE cable is...
  • Page 67 3 How to Install Accessories Inside Your Personal Workstation Installing Disk Drives Installing a Hard Disk Drive in a Front-Access Shelf 1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the computer’s cover (see page 38). 3 Slide out the power supply to provide better access to the disk drive cables (see page 42).
  • Page 68 3 How to Install Accessories Inside Your Personal Workstation Installing Disk Drives 6 Slide the drive tray into the drive shelf and secure it. Slide the drive tray into the drive shelf 7 Locate the appropriate data cable for the disk drive. IDE drives should be connected to a free IDE Channel cable connector...
  • Page 69 3 How to Install Accessories Inside Your Personal Workstation Installing Disk Drives 8 Connect the data and power cables to the rear of the device. (The connectors are shaped to go in one way only.) Data Cable Power Cable 9 Slide the power supply back into position, and tighten its self- retaining screws (see page 43).

  • Page 70: Completing The Installation Of A Hard Disk Drive

    3 How to Install Accessories Inside Your Personal Workstation Installing Disk Drives Completing the Installation of a Hard Disk Drive When a SCSI Drive 1 Switch on the computer. is Installed 2 When the SCSI BIOS initialization messages are displayed, check that the details for the new SCSI drive have been correctly detected.

  • Page 71: Installing A Drive In A Front-Access Shelf

    NOTE Drives ordered from HP are supplied with mounting rails. If you order your drive from another supplier, you may need to order drive mounting rails from HP.
  • Page 72 3 How to Install Accessories Inside Your Personal Workstation Installing Disk Drives 1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the computer’s cover (see page 38). 3 Slide out the power supply to provide better access to the disk drive cables (see page 42).
  • Page 73 3 How to Install Accessories Inside Your Personal Workstation Installing Disk Drives 7 Locate the appropriate data cable for the device. IDE drives should be Flexible Disk connected to a free IDE Drive Cable Channel cable connector (You can add up to three IDE devices.) NOTE A second IDE cable is...
  • Page 74 3 How to Install Accessories Inside Your Personal Workstation Installing Disk Drives 10 Remove the plastic panel from the cover by pulling the panel from the left and unhinging its right-hand side. Store the panel in a safe place. Unclip and lift out the plastic panel 11 Install any other accessories before replacing the cover and completing the installation.

  • Page 75: Installing A Processor

    3 How to Install Accessories Inside Your Personal Workstation Installing a Processor Installing a Processor You can install a second processor. Only install a 200 MHz processor. Contact your authorized reseller for up-to-date information. 1 Disconnect the computer’s power cord and any telecommunications cable.
  • Page 76 3 How to Install Accessories Inside Your Personal Workstation Installing a Processor 5 Install the VRM module supplied with the processor. 6 Unlock the processor socket and position the processor over it. 7 Insert the new processor into the socket and lock the processor into place.
  • Page 77 3 How to Install Accessories Inside Your Personal Workstation Installing a Processor 8 Place the heatsink on the processor and attach the retaining clips to the processor socket. Attach the heatsink to the socket 9 Carefully set the Personal Workstation in the upright position. 10 Slide the power supply back into the computer and tighten the two self-retaining screws.

  • Page 78: Completing The Installation Of A Processor

    3 How to Install Accessories Inside Your Personal Workstation Installing a Processor Completing the Installation of a Processor NOTE If two processors are installed, both must operate at 200 MHz.. 1 Do not change the system board switches. 2 Install any other accessories before completing the installation of the processor.

  • Page 79: Troubleshooting Your Personal Workstation And Using The Setup Program

    Troubleshooting Your Personal Workstation and Using the Setup Program This chapter can help you solve problems that you may encounter when using your Personal Workstation and describes how to use the HP Setup program.

  • Page 80: Solving Problems

    4 Troubleshooting Your Personal Workstation and Using the Setup Program Solving Problems Solving Problems If you have a problem with your Personal Workstation, search the list below for the problem description which most closely matches it. Then turn to the page indicated for guidance. If Your Personal If nothing appears on your display, turn to page 70.

  • Page 81: If You Cannot Solve The Problem

    If You Cannot Solve the Problem If you are unable to solve your problem after following the troubleshooting advice in this chapter, refer to chapter 6 HP Support and Information Services for information on getting help from your HP Reseller or from your nearest HP Customer Support Center.

  • Page 82: If Your Personal Workstation Does Not Start

    4 Troubleshooting Your Personal Workstation and Using the Setup Program If Your Personal Workstation Does Not Start If Your Personal Workstation Does Not Start If Your Display is Blank and There Are No Error Messages 1 Make sure that all cables and power cords are firmly plugged in. 2 Make sure the power outlet is working.

  • Page 83: If An Error Message Appears

    ROM are corrupted or incomplete, and you will need to update the system BIOS using the HPInit utility. Contact your HP reseller (or your HP sales office) to get an HPInit utility diskette and the latest system BIOS for your Personal Workstation by mail.
  • Page 84 4 Troubleshooting Your Personal Workstation and Using the Setup Program If Your Personal Workstation Does Not Start If an Error is detected by the Power-On-Self-Test If an error is detected when the Personal Workstation starts, the Error Message Utility (EMU) is launched. Follow the instructions provided by the EMU.
  • Page 85 4 Troubleshooting Your Personal Workstation and Using the Setup Program If Your Personal Workstation Does Not Start What you should do: 61xx, 6500, 6510, 6520 1 Ensure the memory modules are installed correctly (refer to chapter 3). 8x06 2 If this does not fix the problem, initialize the system ROM (refer to “If You Can’t Start the Setup Program”...
  • Page 86 4 Troubleshooting Your Personal Workstation and Using the Setup Program If Your Personal Workstation Does Not Start BIOS Error Messages that May Prevent Your Personal Workstation From Starting: Explanation: Cannot start from There is no operating system installed on your hard disk. hard disk (A new drive may need to be What you should do:...
  • Page 87 4 Troubleshooting Your Personal Workstation and Using the Setup Program If Your Personal Workstation Does Not Start Explanation: Missing operating You tried to start the Personal Workstation but the system system could not find the operating system. What you should do: Run Setup and make sure the hard disk has been correctly configured Explanation:...

  • Page 88: If Your Personal Workstation Has A Hardware Problem

    Also check your display manual to find out which refresh rate is required. Use the HP Setup program to select the correct refresh rate. If the display works correctly during the Power-On-Self-Test (POST),...

  • Page 89: If Your Keyboard Or Mouse Does Not Work

    4 Troubleshooting Your Personal Workstation and Using the Setup Program If Your Personal Workstation Has a Hardware Problem If Your Keyboard or Mouse Does Not Work 1 Ensure that the keyboard or mouse is correctly connected. 2 Ensure that the mouse driver is installed correctly. (Choose a Logitech mouse driver for your operating system.) 3 Clean the mouse ball and rollers as shown in the figure below (use a non-residual contact cleaner).

  • Page 90: If Your Printer Does Not Work

    4 Troubleshooting Your Personal Workstation and Using the Setup Program If Your Personal Workstation Has a Hardware Problem If Your Printer Does Not Work 1 Verify that the power cord is plugged into the power outlet and into the printer. 2 Make sure the printer’s power switch is ON.

  • Page 91: If The Flexible Disk Drive Does Not Work

    4 Troubleshooting Your Personal Workstation and Using the Setup Program If Your Personal Workstation Has a Hardware Problem If the Flexible Disk Drive Does Not Work 1 Ensure you are using a formatted diskette and it is inserted correctly. 2 Check you are using a diskette that is the right density. You should use only 1.44 MB High Density diskettes in drive A (High Density diskettes have a HD symbol printed on the diskette).

  • Page 92: If An Accessory Board Does Not Work

    4 Troubleshooting Your Personal Workstation and Using the Setup Program If Your Personal Workstation Has a Hardware Problem If the Hard Disk Activity Light Does Not Work If the hard disk activity light does not flicker when the Personal Workstation is accessing the hard disk drive: 1 Check that the control panel connector is firmly attached to the system board.

  • Page 93: If Your Personal Workstation Has A Software Problem

    4 Troubleshooting Your Personal Workstation and Using the Setup Program If Your Personal Workstation Has a Software Problem If Your Personal Workstation Has a Software Problem If You Have Forgotten Your Password If you forget the User Password and the System Administrator Password is set and known: 1 Restart the Personal Workstation.

  • Page 94: If You Can't Start The Setup Program

    Personal Workstation is unplugged for more than one week (the external battery connector is shown on page 114). Contact your HP dealer for complete information about installing an external battery. Use the Setup program to change the date and time.

  • Page 95: If Your Personal Workstation Has An Audio Problem

    This might be due to the DMA channel selected. If you hear no output from both the 8-bit and 16-bit digitized sounds, this might be due to an bit or 16-bit Digitized interrupt conflict. Use the HP Setup program or your operating Sounds system’s audio control software to change the audio interface’s DMA channel or IRQ setting.
  • Page 96 4 Troubleshooting Your Personal Workstation and Using the Setup Program If Your Personal Workstation Has an Audio Problem Audio Input from the Check that the microphone specifications meet the requirements of the 16-bit sound components. The microphone should be a 600-ohm Microphone is Too Low, dynamic type.

  • Page 97: If The Cd-Rom Drive Has A Problem

    4 Troubleshooting Your Personal Workstation and Using the Setup Program If the CD-ROM Drive Has a Problem If the CD-ROM Drive Has a Problem Check that the software is correctly installed and the system correctly configured before removing your computer’s cover to check the CD- ROM cable connections and jumper settings.

  • Page 98: Using The Hp Setup Program

    4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program Using the HP Setup Program Setup is an integrated (ROM-based) program that displays the Personal Workstation’s configuration. Configuration information for associated Personal Workstation features is grouped together to make it easier to find.
  • Page 99 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program 3 The Personal Workstation’s Setup program will appear, initially showing the items in the Configuration Summary, which are are for information only and cannot be changed.

  • Page 100: Understanding The Setup Program

    4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program Understanding the Setup Program This section of the book only explains the important Setup options that are not described elsewhere in this User’s Guide. The built-in Setup program is accessed by pressing during the Personal Workstation’s Power-On-Self-Test.
  • Page 101 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program Viewing the LAN The configuration summary shows the type of LAN adapter your Personal Workstation has. Adapter Type CONFIGURATION SUMMARY System BIOS Version ..xx.xx.xx Processor .
  • Page 102 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program Changing User Some of the User Preferences options will not be available if you have selected Preferences Operating System . . Windows 95 Highlight the...
  • Page 103 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program Configuring IDE Devices Most IDE devices (for example, hard disk drives and CD-ROM drives) are automatically detected by the Setup program. If your IDE hard disk...
  • Page 104 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program Configuring the SCSI You can install and use a SCSI host adapter board, and also use the integrated SCSI interface. However, if you want to use the SCSI host Interface adapter board only, you can disable the integrated SCSI interface.
  • Page 105 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program Security Features Setup xxx.xx.xxx.xx F1=Help On/Off Security Features System Administrator Password . . Not Set/Set Start with Keyboard Locked . . . Enabled/Disabled Flexible Disk Drives .
  • Page 106 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program Parallel Ports and Use these options to select a combination of I/O address and IRQ channel for the parallel port and for the serial ports.

  • Page 107: Using The Scsiselect Utility

    4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program Selecting the IRQs Used If you have installed an ISA accessory board that uses IRQ 9, 10, 11, or 15, you must highlight the appropriate...
  • Page 108 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program Viewing the Options When you run the SCSISelect utility, the Options menu is displayed. menu SCSISelect(TM) Utility v1.xxx Would you like to configure the interface, or run the SCSI disk utilities? Select the option and press <Enter>.
  • Page 109 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program Configure/View We recommend that these settings are not changed. Interface Settings Menu SCSISelect(TM) Utility v1.xxx Configuration SCSI Bus Interface Definitions Interface SCSI ID ....7 SCSI Parity Checking .
  • Page 110 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program Boot Device This menu lets you configure the SCSI boot device. To know the SCSI ID of a specific SCSI device, you can run the SCSI Disk Utilities. To do this,...
  • Page 111 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program SCSI Device This menu lets you configure parameters for each SCSI device on the SCSI bus. To configure a specific SCSI device, you need to know which Configuration Menu SCSI ID it uses.
  • Page 112 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program • Send Start Unit Command This option is not supported by some SCSI devices. Some SCSI devices require a jumper to be changed before they can respond to this command.
  • Page 113 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program • Support Removable Disks Under BIOS as Fixed Disks When is selected, only the removable media drive Boot Only designated as the boot device is treated as a hard disk drive.
  • Page 114 4 Troubleshooting Your Personal Workstation and Using the Setup Program Using the HP Setup Program SCSI Disk Utilities When the SCSI Disk Utilities are selected from the Options menu, the SCSISelect utility scans the SCSI bus and lists all the SCSI devices on the SCSI bus.

  • Page 115: Technical Information

    Technical Information This chapter provides technical information about your Personal Workstation.

  • Page 116: System Specifications

    5 Technical Information System Specifications System Specifications Features and Characteristics Feature: Description: Processor (standard) Pentium Pro Cache Memory • Level-One: 8 KB code, 8 KB data (integrated in processor package) • Level-Two: 256 KB or 512 KB Main memory (size/speed) Upgradeable to 512 MB (60ns ECC memory modules) Video AccelGraphics ProT2500 OpenGL Accelerator installed on PCI bus...
  • Page 117 • One external start connector Accessory slots Three 32-bit PCI slots, one combo ISA/PCI slot, two 16-bit ISA slots Keyboard/Mouse HP keyboard with mini-DIN connector HP mouse with mini-DIN connector Characteristics: Description: Weight (excluding keyboard and 15 kilograms (33 pounds).

  • Page 118: Audio Features

    5 Technical Information System Specifications Audio Features Feature: Description: Digitized Sounds • Sound Blaster 16, General MIDI, MPC2 Compliant • Compatible with AdLib FM • 16-bit and 8-bit stereo sampling from 5 kHz to 44.1 kHz • 8-bit DMA transfer on channel 1 or 3, 16-bit DMA transfer on channel 5 or 7 •...
  • Page 119 5 Technical Information System Specifications Feature: Description: Microphone Input • Automatic Gain Control (AGC) amplifier or fixed gain amplifier • Input impedance: 600 ohms • Sensitivity: 30 mVpp to 200 mVpp Headphones Jack/Stereo Out Jack • Impedance: 32 ohms Sound Codec •...

  • Page 120: Power Consumption Information

    5 Technical Information System Specifications Power Consumption Information Full Power mode 280 W < 3 W The power supply in your Vectra Personal Workstation continues to supply power to the CMOS memory, even when switched off. NOTE When the Personal Workstation is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero.

  • Page 121: The Personal Workstation's Memory Map

    5 Technical Information System Specifications The Personal Workstation’s Memory Map Memory Area Memory Range Hexadecimal Used By Address Range Extended Memory: 1 MB to 512 MB Extended 1024 KB upward 100000 to 0FFF-FFFF memory Conventional Memory: 0 KB to 1024 KB (1 MB) 384 KB 960 KB to 1024 KB 0F0000 to FFFFF...

  • Page 122: Irqs, Dmas, And I/O Addresses Used By Your Personal Workstation

    5 Technical Information System Specifications IRQs, DMAs, and I/O Addresses Used by Your Personal Workstation The IRQ, DMA, and I/O address mappings shown here are for a Personal Workstation with a basic configuration. The resources used by your Personal Workstation may vary, depending upon which accessory boards are bundled with the Personal Workstation.
  • Page 123 5 Technical Information System Specifications I/O Addresses used by 170h - 177h integrated IDE controller (secondary channel) Personal Workstation 1F0h - 1F7h integrated IDE controller (primary channel) 200h - 207h Joystick port 220h - 233h SoundBlaster audio 278h - 27Fh parallel port 2 280h - 293h SoundBlaster audio...

  • Page 124: Available Video Resolutions

    5 Technical Information System Specifications Available Video Resolutions Your Personal Workstation’s 3D graphics adapter has 8 MB of standard video memory and supports all the video resolutions shown below. Resolutions Color Scales Refresh Rate 256 colors 16.7 M 16.7 M (8 bits per colors colors...

  • Page 125: The Personal Workstation's Rear Connectors

    5 Technical Information The Personal Workstation’s Rear Connectors The Personal Workstation’s Rear Connectors 9-pin Serial Port Connector Serial Port B Keyboard/Mouse connector Serial Port A MIDI Connector Mouse Connector Keyboard Connector 25-pin Parallel Port Connector 3.5 mm Audio Jacks SCSI Connector English...

  • Page 126: System Connectors And Switches

    5 Technical Information System Connectors and Switches System Connectors and Switches System Board Connectors Fan Connector Processor 1 Status Panel Processor 2 Connector Primary IDE Connector Flexible Drive Connector Secondary IDE Connector SCSI Microphone Connector CD-ROM Audio PCI Slots Audio Control Panel Loudspeaker ISA Slots...

  • Page 127: System Board Switches

    5 Technical Information System Connectors and Switches System Board Switches System Board Switches Switch Use Switch Block to: 1 - CONFG Retain or clear the configuration stored in EEPROM: • OFF to retain configuration — DEFAULT • ON to clear configuration. 2 - PSWRD Enable or clear (and disable) User and System Administrator Passwords stored in EEPROM:...

  • Page 128: Recycling Your Personal Workstation

    HP has a product take-back program in several countries. The collected equipment is sent to one of HP’s recycling facilities in Europe or the USA. As many parts as possible are reused. The remainder is recycled.

  • Page 129: Hewlett Packard Support And Information Services

    Hewlett Packard Support and Information Services...

  • Page 130: Introduction

    To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and...

  • Page 131: Your Hp Authorized Reseller

    HP Vectra. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country. HP SupportPack HP’s three-year SupportPack is available from your local reseller.

  • Page 132: Hp Support Assistant Cd-Rom

    6 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on CD-ROM. It is published four times a year. Each CD-ROM contains information about Vectra Personal Workstations as well as other HP computing products. The types of...

  • Page 133: Hewlett-Packard Information Services

    7 days per week, ensuring that the most up-to-date information is always available. HP Forum on CompuServe The HP Systems Forum on CompuServe is an on-line service, accessible via modem. This service provides information about your HP Personal Workstation, and allows you to communicate with other HP users through an on-line user forum.

  • Page 134: Hp Forum On America Online

    • This will load the HP Home Page directly onto your screen. In the HP Forum you can ask and answer questions about HP products and you can also download drivers, software application notes, or utilities for HP products.

  • Page 135: Hp Bbs Library

    Set your modem for no parity, 8 data bits, and 1 stop bit (N, 8, 1). HP World Wide Web Site The HP World Wide Web site gives you access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips.

  • Page 136: Hp Faxback On Demand-Hp First

    Hewlett-Packard Information Services HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you. To access this service, you can use a touch-tone...

  • Page 137: Ordering Drivers And Bios On Diskette

    Hewlett-Packard Information Services Ordering Drivers and BIOS on Diskette You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for ordering diskettes is set out in the table below:...

  • Page 138: Hp Support Services

    Contact your authorized HP reseller for assistance in selecting the • appropriate driver. If your reseller is unable to help you, call HP FIRST for the most up- • to-date list of drivers. HP Support Services Hewlett-Packard provides a three year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purchase.

  • Page 139: Hewlett-Packard Telephone Support

    6 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. Customer Support Center...

  • Page 140: Lifeline Telephone Support

    The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied. In the US please call the appropriate number listed below.

  • Page 141: Hp Network Phone-In Support Service (Nps)

    • increase network uptime. • You can purchase the HP NPS service as an annual contract, billable in advance annually, bi-annually, quarterly, or at an hourly rate. This contract service provides unlimited toll-free access to HP Response Center Engineers (RCEs).

  • Page 142: Summary

    Service Covers Period Response When Purchase covered time available from Basic Parts and labor for HP Three years from Next working day No charge. At time of Warranty products: date of purchase. for on-site. purchase. first year on-site, second and third year return to HP.

  • Page 143: Hewlett-Packard Marketing Headquarters

    Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
  • Page 144 6 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters English...

  • Page 145: Glossary

    Glossary 100Base-T Refers to the 100 Mbit/s used for the temporary storage of data network technology over category 5 and processor instructions. UTP (unsheilded twisted pair) cable that is compatible with the proposed CD-ROM Compact Disc Read Only IEEE 802.3 standard. This Memory.
  • Page 146 Glossary Double buffering The process of of bit values that correspond to the using two frame buffers for smooth display's pixels. The number of bits animation. Graphical contents of one per pixel in the frame buffer frame buffer are displayed while determines the complexity of images updates occur on the other buffer.
  • Page 147 Glossary 3-D viewing pipeline, for instance, an computer is running as an unattended object is defined by the application network server. developer in model coordinates; these are mapped to world coordinates, the OLE Object Linking and Embedding. world coordinates are mapped to A Windows feature that allows normalized device coordinates different object types (such as speech...
  • Page 148 Glossary ROM Read-Only Memory. Computer from reflecting back along the cable. memory used to store parts of the computer’s operating system True color Also known as RGB permanently. ROM chips can contain color or 24-bit color. True color instructions and data. graphics systems are usually equipped with at least 24 bits per SCAM SCSI Configured...

  • Page 149: Index

    123 replacing, 40 BIOS unlocking, 38 hard disk drive defined, 133 cables, 54, 56 obtaining via HP BBS, 123 completing installation, 58 obtaining via World Wide Web, 123 device driver installing, 51 ordering by mail, 125 defined, 133...
  • Page 150 Index cache, 104 weight, 105 I/O addresses installing main memory, 44 Plug and Play used by the Personal Workstation, defined, 135 map, 109 SCSI, 51, 59 microphone IDE drive input specifications, 107 power cables, 54, 56, 61 location of connector, 7 button, 12, 14 installing, 51 MIDI...
  • Page 151 6 Setting up your Personal Workstation, unlocking the cover, 38 1–14 unpacking the Personal Workstation, 2 Setup program problems, 82 for HP World Wide Web site, 123 starting, 86 using understanding, 88 Personal Workstation, 15–34 software tips, 34 problems, 81...
  • Page 153 Regulatory Information and Warranty...

  • Page 154: Regulatory Information

    38090 Villefontaine FRANCE Declares that the product: Product Name: Personal Workstation Model Number: HP Vectra XW Conforms to the following Product Specifications: SAFETY: International: IEC 950: 1991+A1+A2 +A3 Europe: EN 60950: 1992+A1+A2 EN 60825-1994 International: CISPR 22: 1993 Class B...
  • Page 155 • connect the equipment into an outlet on a circuit different from that to which the receiver is connected • consult the dealer or an experienced radio/TV technician for help. Hewlett-Packard’s system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.
  • Page 156 Notice for the United Kingdom The HP Vectra Personal Workstation is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92.
  • Page 157 If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service.
  • Page 158 Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6.
  • Page 159 The HP Software Product License Agreement and Product Limited Warranty shall govern all Software which is provided to you, the Customer, as part of the HP computer product. This HP Software Product Agreement and Product Limited Warranty shall supersede any non-HP software license or warranty terms which may be found in any documentation or other materials contained in the computer product packaging.
  • Page 160 Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DAYS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software will be uninterrupted or error free.
  • Page 162 Part Number D4514-90001 Printed in USA 8/96...

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