Appendix D Contacting Customer Support - Epson AcuLaser C4000 Reference Manual

Color laser printer

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Contacting Customer Support

If your printer is not operating properly and you cannot solve the

problem you are experiencing with the troubleshooting

information in this guide, contact EPSON customer support

services for assistance.

We will be able to help you much more quickly if you are able to

give the exact information indicated below:

Serial number of your printer

(The serial number label is on the back of the printer.)

Printer model

Brand and model of your computer

Printer software version

(Click Version Info on the printer driver's Basic Settings

Operating system (Windows 95/98, NT 4.0, Mac OS 8.1, etc.)

you are using

Version of applications you normally use with your printer

Contacting Customer Support

Troubleshooting