Buying A Pay Per View Program - Dish Network 322 User Manual

Chapter 5
Reference
Using Favorites Lists
What Is
Happening
You press the remote
Guide button while the
Program Guide is
displayed. You find that
you can apply only the All
Chan list or the All Sub
list.
You try to change the
All Chan list or the All
Sub list. The receiver
displays an ERROR
message.
You try to apply an empty
Favorite List. The receiver
displays an ERROR
message.
A Favorite List does not
show channels that you
know you have added to it.

Buying a Pay Per View Program

What Is
Happening
Someone orders a pay per
view program without
your permission.
You find that you are not
able to order a pay per
view program.
You find that you are not
able to cancel a pay per
view program.
Your setup includes more
than one receiver. You
order a pay per view
program, but it does not
appear via all of the
receivers.
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Possible Reason
• If you have not added channels to
any custom Favorite List, you
will be able to apply only the All
Chan list or the All Sub list.
• The receiver will not allow you
to change the All Chan list or the
All Sub list.
• The receiver will not allow you
to apply an empty list.
• If you have set up the locks to
hide adult channels and the
receiver is locked, the Favorite
List will not show such channels.
Possible Reason
• You may have been away from
the receiver, and someone else
used it.
• The receiver may not be
connected to an active telephone
line.
• The credit limit may have been
exceeded.
• You ordered a pay per view
program, and then decided not to
watch it.
• You ordered a pay per view
program, and want it to be
available via all the receivers in
your setup.
What to Do
• You must add channels to a custom Favorite List before you can
apply it.
• Choose another list to change.
Note: You can only change the All Sub list by changing what
channels
you buy.
• Choose another list to apply, or add at least one channel to the
empty list.
• Unlock the receiver for the list to show adult channels.
What to Do
• Lock the purchase of pay per view programs. Remember that
you are responsible for all pay per view purchases, whether or
not you authorize such purchases. If you lock pay per view
purchases, then anyone who wants to order a pay per view
program must enter the password.
• You must connect the receiver to an active telephone connection
at all times. If you install two or more receivers, you must
connect each receiver to an active telephone connection at all
times.
• Review your pay per view purchases to check the credit limit.
• You cannot cancel an order for a pay per view program, whether
it was just ordered or ordered earlier.
• If you want to watch a pay per view program on TVs connected
to up to six receivers, you must order the program for each
receiver but you only pay for the program once.