Modem Problems - Dell Dimension 4200 Solution Manual

NOTICE:
Connect the modem to an analog telephone jack only. Connecting
the modem to a digital telephone network damages the modem.
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H E C K T H E T E L E P H O N E J A C K
modem and connect it to a telephone. Listen for a dial tone.
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O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K
If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them and
connect the modem directly to the telephone wall jack with the telephone
line. —
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H E C K T H E C O N N E C T I O N
the green jack on the modem. (The green line-in jack has either a LINE IN label
or a connector-shaped icon next to it.)
C H E C K T H E T E L E P H O N E L I N E
are using a line that is 3 m (10 ft) or more in length, try a shorter one.
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E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H
1
Click the Start button, point to Settings, and click Control Panel.
2
In the Control Panel, double-click Modems.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.
3
Click the Diagnostics tab.
4
Click the COM port for your modem.
5
Click More Info to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
— Disconnect the telephone line from the
— Verify that the telephone line is connected to
— Try using a different telephone line. If you
—
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I N D O W S
Solving Pr oblems
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