What To Do If - Motorola STAC130 Manual

stac130.bk : notes.fm5 Page 77 Tuesday, May 12, 1998 4:27 PM
You can't switch your phone
on
You can't make calls
You can't receive calls
Your phone won't unlock
Your PIN is blocked
Your PIN2 is blocked
Check the battery. Is it charged, properly fitted and are the contacts clean and dry? See 'Important Battery
Information'.
Check the antenna. Is it fully extended?
Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in a
building, move closer to a window.
Check the Network Selection settings. Try Manual Selection, or try another network. See 'Network Search'.
Check your Operator coverage map.
Is Restricted displayed? Check the Call Barring and Fixed Dialling settings.
Has the call charge limit been reached? Use your PIN2 code to reset the limit or contact your Service Provider.
See 'Set Total Charge Limit'.
Has a new SIM card been inserted? Check that no new restrictions have been imposed.
Check the antenna. Is it fully extended?
Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in a
building, move closer to a window.
Check the Call Diversion and Call Barring settings.
Check the Ringer and VibraCall settings. If both are off, there is no audible alert. See 'Ring or Vibrate'.
Have you inserted a new SIM card? Enter the new PIN code. See 'Entering Your SIM Card PIN Code'.
Do you have a replacement phone? Enter the default phone unlock code - 1234.
Have you forgotten the unlock code? Press M to change the unlock code (you will need your security
code).
Enter the PIN unblocking code supplied with your SIM card (see 'Unblocking Your Phone').
Enter the PIN2 unblocking code supplied with your SIM card (see 'Change SIM PIN2 Code').

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