Related Manuals for HP Pavilion 16
Summary of Contents for HP Pavilion 16
- Page 1 Maintenance and Service Guide HP Pavilion 16 Laptop PC 16-ag0xxx SUMMARY This guide provides maintenance information about such topics as spare parts, removal and replacement of parts, security, and backing up.
- Page 2 HP End Not all features are available in all used by HP Inc. under license. Chrome User License Agreement (EULA).
- Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.
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Page 4: Table Of Contents
Table of contents 1 Product description............................................. 1 2 Components................................................6 Locating hardware ............................................6 Locating software............................................6 Right side ................................................6 Left side.................................................7 360 modes................................................. 8 Display .................................................. 8 Low blue light mode (select products only)..............................8 Wake-on-voice (select products only)................................. 9 Keyboard area...............................................10 Touchpad settings and components ................................10 Touchpad settings .......................................10... - Page 5 7 Backing up, restoring, and recovering....................................64 Backing up information and creating recovery media...........................64 Using Windows tools for backing up.................................64 Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......64 Restoring and recovering your system..................................65 Creating a system restore ......................................65 Restoring and recovery methods ..................................65...
- Page 6 Accessing HP PC Hardware Diagnostics Windows..........................67 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant..........67 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)....68 Downloading HP PC Hardware Diagnostics Windows........................68 Downloading the latest HP PC Hardware Diagnostics Windows version from HP..........68 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store........68...
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Page 7: Product Description
Product components and their descriptions Category Description Product Name HP Pavilion 16 Laptop PC Model number: 16-ag0xxx Processors AMD® Ryzen7™-8840U 5. 1 GHz processor (8 cores, 16 MB L3 cache, 15 W) AMD Ryzen5-8540U 4.9 GHz processor (6 cores, 16 MB L3 cache, 15 W) - Page 8 USB 5 Gbps port ● USB Type-A 10 Gbps port ● USB Type-C® power connectors and 10 Gbps ports with HP Sleep and Charge and DisplayPort™ output (2) Keyboard/pointing Keyboard: Island-style notebook PC keyboard with touchpad in the following configurations (includes...
- Page 9 Table 1-1 Product components and their descriptions (continued) Category Description Windows 11 Home 64 Desktop AIO Chinese Market CPPP Windows 11 Home in S Mode for Developed Markets (ML) Windows 11 Home in S Mode Advanced ML Windows 11 Home in S Mode Plus ML Windows 11 Home in S Mode ML Windows 11 Home in S Mode Value ML Windows 11 Home in S Mode Entry ML...
- Page 10 Table 1-1 Product components and their descriptions (continued) Category Description Windows 11 Home Advanced ML Windows 11 Home Plus ML Windows 11 Home ML Windows 11 Home for Developed Market (ML) Windows 11 Home Advanced ML Windows 11 Home Plus ML Windows 11 Home ML Windows 11 Home for Emerging Market (EM/SL) Windows 11 Home Advanced SL...
- Page 11 Table 1-1 Product components and their descriptions (continued) Category Description Windows 11 Home Value SL Africa PPP Windows 11 Home Entry SL Africa PPP Windows 11 Pro Entry China Serviceability End-user replaceable parts: AC adapter and power cord Product description...
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Page 12: Components
Components Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Locating hardware Use these instructions to find out what hardware is installed on your computer: To find out what hardware is installed on your computer, select the Search icon in the taskbar, type device manager in the search box, and then select the Device Manager app. -
Page 13: Left Side
Description USB Type-C power connectors and 10 Gbps Connect an AC adapter that has a USB Type-C connector, ports with HP Sleep and Charge and supplying power to the computer and, if needed, charging the DisplayPort output (2) computer battery. -
Page 14: 360 Modes
For additional safety information, see the Regulatory, Safety, and Environmental Notices . To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled. -
Page 15: Wake-On-Voice (Select Products Only)
Wake-on-voice (select products only) Use the wake-on-voice feature to bring the computer out of the Sleep state quickly. To access the wake-on-voice settings, follow these steps: Select the Search icon in the taskbar, type XiaoWei in the search box, and then select XiaoWei. When the tool opens, scan the QR code with your mobile device, which takes you to the settings page, where you can select your wake-on-voice features. -
Page 16: Keyboard Area
Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Keyboard area Keyboards can vary by language. -
Page 17: Touchpad Components
Using an external mouse, click the Touchpad button. If you are not using an external mouse, press the key repeatedly until the pointer rests on the touchpad button. Then press the spacebar to select the button. Touchpad components Identify the touchpad components. Table 2-4 Touchpad components and their descriptions Component... -
Page 18: Special Keys
Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. ● Off: Computer sound is on. Microphone mute light ●... - Page 19 Table 2-6 Special keys and their descriptions Component Description Displays system information when pressed in combination with the key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.
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Page 20: Bottom
Table 2-6 Special keys and their descriptions (continued) Component Description num lock Alternates between the navigational and numeric functions on the integrated numeric keypad. Integrated numeric keypad A separate keypad to the right of the alphabet keyboard. When num lock is pressed, the keypad can be used like an external numeric keypad. -
Page 21: Labels
Your service label will resemble one of the following examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-8 Service label components Component Serial number Product ID HP product name and model number Table 2-9 Service label components Component HP product name Model number Product ID... - Page 22 Table 2-9 Service label components (continued) Component Warranty period Table 2-10 Service label components Component HP product name Model number Warranty period Product ID Serial number ● Regulatory labels—Provide regulatory information about the computer. ● Wireless certification labels—Provide information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.
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Page 23: Illustrated Parts Catalog
To identify the computer major components, use this illustration and table. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. - Page 24 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly NOTE: Display assembly subcomponents on page 20 Top cover and keyboard Darker sky blue opaque finish with darker meteor silver opaque keys (includes backlight cable N95996-xxx and keyboard cable) Meteor silver finish with soft gray keys (includes backlight cable and keyboard cable)
- Page 25 Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number (3a) Touchpad NOTE: The touchpad spare part kit does not include the touchpad bracket or the touchpad cable. The touchpad bracket is not available as a spare part. The touchpad cable is available using spare part number N94794-001.
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Page 26: Display Assembly Subcomponents
Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number Equipped with an AMD Ryzen R5 8540U processor, 8 GB of system memory, and a non- N94805-001 Windows operating system for use in all countries and regions except the People's Republic of China Equipped with an AMD Ryzen R5 8540U processor, 8 GB of system memory, and the N94809-601... - Page 27 Table 3-2 Display component descriptions and part numbers Item Component Spare part number Display bezel (includes display hinge cap) Mineral silver finish for use on computer models equipped with an infrared webcam N94782-001 Natural silver finish for use on computer models equipped with an infrared webcam N94783-001 Natural silver finish for use on computer models not equipped with an infrared webcam N94780-001...
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Page 28: Miscellaneous Parts
Mouse HP 240 Bluetooth black mouse M61216-001 HP Z3700 dual silver wireless mouse N33387-001 Power cord (C5, 1.0 m [3.3 ft], conventional with sticker) + AC adapter bundle for use in Thailand M85418-001 Power cord (C5, 1.0 m [3.3 ft], conventional with sticker, halogen free [HF]) - Page 29 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number Power cord (C5, 1.0 m [3.3 ft], conventional with sticker, HF) M79266-001 Power cord (C5, 1.0 m [3.3 ft], conventional with sticker) For use in Australia L19358-001 For use in Denmark L19360-001 For use in Europe...
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Page 30: Removal And Replacement Procedures Preliminary Requirements
Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: ● Magnetic Phillips P1 screwdriver ● Nonconductive, nonmarking pry tool ●... -
Page 31: Drive Handling
Drive handling Note the following guidelines when handling drives. IMPORTANT: Drives are fragile components. Handle them with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 32: Preventing Electrostatic Damage To Equipment
● Different activities generate different amounts of static electricity. ● Static electricity increases as humidity decreases. Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V... -
Page 33: Grounding The Work Area
Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●... -
Page 34: Cleaning Your Computer
Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces. -
Page 35: Cleaning Your Computer With A Disinfectant
Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish. -
Page 36: Caring For Wood Veneer (Select Products Only)
Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish. -
Page 37: Accessing Support Information
When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Table 4-3 Support information locations Service consideration... - Page 38 Path to access information Technical bulletins To locate technical bulletins: Go to www.hp.com. Place the cursor over Problem solving to display more options. Select Support & Troubleshooting. Type the serial number, product number, or product name to go to the product support page.
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Page 39: Removal And Replacement Procedures For Authorized Service Provider Parts
To remove and replace computer components, use the procedures described in this section. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to https://partsurfer.hp.com/partsurfer/, select your country or region, and then follow the on-screen instructions. - Page 40 Table 5-1 Bottom cover descriptions and part numbers (continued) Description Spare part number Meteor silver finish N95991-001 Natural silver finish N95992-001 Sky blue finish N95993-001 Before removing the bottom cover, prepare the computer for disassembly (see Preparation for disassembly on page 33).
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Page 41: Battery
Use the suction cup to separate the front edge of the bottom cover (2) from the computer, and then swing the rear edge of the bottom cover (3) up and forward and remove the bottom cover. To replace the bottom cover, reverse the removal procedures. Battery To remove the battery, use this procedure and illustration. - Page 42 WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.
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Page 43: Speakers
Remove the battery (3) from the computer. To install the battery, reverse the removal procedures. NOTE: When replacing the battery, be sure to completely reassemble the computer and plug in the AC adapter before turning the computer on. Speakers To remove the speakers, use this procedure and illustration. Table 5-3 Speaker description and part number Description... -
Page 44: Solid-State Drive
To replace the speakers, reverse the removal procedures. Solid-state drive To remove the SSD, use this procedure and illustration. Table 5-4 SSD descriptions and part numbers Description Spare part number 1 TB, M.2 2280, PCIe-4×4, NVMe, value SSD for use in all countries and regions except the People's N45474-005 Republic of China 512 GB, M.2 2280, PCIe-4×4, NVMe, SSD for use in all countries and regions except the People's... -
Page 45: Wlan Module
Remove the SSD (4) by pulling the drive away from the slot at an angle. Thoroughly clean the thermal material from the surfaces of the SSD (1) and the SSD shield (2) each time you remove the SSD and shield. Replacement SSD thermal material is available in the Miscellaneous Kit, spare part number N94803-001. - Page 46 Table 5-5 WLAN module descriptions and part numbers Description Spare part number Realtek 8852BE M.2 2230 Wi-Fi 6 + Bluetooth 5.3 worldwide WLAN module M91238-005 Mediatek RZ616 M.2 2230 Wi-Fi 6E + Bluetooth 5.3 AIM-T 160 MHz PCI-e + USB WLAN module N22541-005 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless...
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Page 47: Connector Board Cable
Remove the WLAN module (4) by pulling the module away from the slot at an angle. If the WLAN antenna is not connected to the terminal on the WLAN module, install a protective sleeve on the antenna connector, as shown in the following illustration. To replace the WLAN module, reverse the removal procedures. -
Page 48: Connector Board
Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 33). Disconnect the battery cable from the computer (see Battery on page 35). Remove the connector board cable: Release the zero insertion force (ZIF) connector (1) the connector board cable is connected to, and then disconnect the connector board cable from the system board. -
Page 49: Fan
Remove the connector board cable (see Connector board cable on page 41). Remove the connector board: Remove the two Phillips M2.0 × 2.9 screws (1) that secure the connector board to the computer. Remove the connector board (2) from the computer. To replace the connector board, reverse the removal procedures. -
Page 50: Display Assembly
Remove the fan (4) from the computer. To replace the fan, reverse the removal procedures. Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. The display assembly is available only at the the subcomponent level. Subcomponent level spare part information is available in the subcomponent level disassembly subsection. - Page 51 Release the display panel cable from the retention clips (1) that are built into the left fan. Release the display panel cable (2) from the computer. The display panel cable is attached to the computer with double-sided adhesive. Disconnect the display panel cable (3) from the system board. Display assembly...
- Page 52 Remove the six Phillips M2.5 × 5.6 screws that secure the display assembly to the computer. Swing the top edge of the display assembly (1) down and away from the top cover and keyboard until it rests at a 90-degree angle. Release the display hinges from the top cover by sliding the display assembly (2) straight back.
- Page 53 In the following sequence, release the top (2), left (3) and right, and bottom (4) edges of the display bezel from the display assembly. Remove the display bezel (5). The display bezel is available using the following spare part numbers and includes the display hinge cover (6): ●...
- Page 54 Carefully pull the tape up (3) as far as it will stretch. When replacing the display panel assembly retention tape (1), align the holes (2) in the tape with the alignment holes (3) on the display back cover. Lift the top edge of the display panel (1) and swing it up and forward until it rests upside down in front of the display back cover.
- Page 55 Release the retention bar (3) that secures the display panel cable to the display panel. Disconnect the display panel cable (4) from the display panel. Remove the display panel. The display panel is available using spare part numbers N94770-001 (40.6 cm [16.0 in], WUXGA [1366 ×...
- Page 56 To remove the display panel cable, webcam/microphone module, and webcam/microphone module cable: Remove the display bezel. Remove the display panel. Release the display panel cable from the retention clips (1) and routing channels that are built into the bottom edge of the display back cover. Detach the webcam/microphone module cable (2) from the display back cover.
- Page 57 computer models not equipped with a touchscreen display panel). The display panel cable spare part kit includes the webcam/microphone module cable. The webcam/microphone module is available using spare part numbers N94789-001 (for use on computer models equipped with an infrared webcam) and N94788-001 (for use on computer models not equipped with an infrared webcam).
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Page 58: Touchpad Cable
To reassemble and replace the display assembly, reverse the removal procedures. Touchpad cable To remove the touchpad cable, use this procedure and illustration. Table 5-9 Touchpad description and part number Description Spare part number Touchpad cable (includes double-sided adhesive) N94794-001 Before removing the touchpad cable, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page... -
Page 59: Touchpad
Touchpad To remove the touchpad, use this procedure and illustration. Table 5-10 Touchpad descriptions and part numbers Description Spare part number Darker sky blue finish N94793-001 Meteor silver finish N94791-001 Natural silver finish N94792-001 NOTE: The touchpad spare part kit does not include the touchpad bracket or the touchpad cable. The touchpad bracket is not available as a spare part. -
Page 60: System Board
Remove the touchpad (4) from the computer. To replace the touchpad and bracket, reverse the removal procedures. System board To remove the system board, use these procedures and illustrations. Table 5-11 System board descriptions and part numbers Description Spare part number All system board spare part kits include an integrated processor, a UMA graphics subsystem memory, and replacement thermal material. - Page 61 Table 5-11 System board descriptions and part numbers (continued) Description Spare part number Equipped with an AMD Ryzen R5 8540U processor, 16 GB of system memory, and a non-Windows N94806-001 operating system for use in all countries and regions except the People's Republic of China Equipped with an AMD Ryzen R5 8540U processor, 16 GB of system memory, and the Windows11 N94810-601 operating system for use only in the People's Republic of China...
- Page 62 Release the ZIF connector (5) the touchpad cable is connected to, and then disconnect the touchpad cable from the system board. Release the ZIF connector (6) the display panel cable is connected to, and then disconnect the display panel cable from the system board. Release the ZIF connector (7) the keyboard cable is connected to, and then disconnect the keyboard cable from the system board.
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Page 63: Heat Sink
When removing the system board, be sure that the I/O bracket (5) is not misplaced. The I/O bracket is is not available as a spare part. To install the system board, reverse the removal procedures. Heat sink To remove the heat sink, use these procedures and illustrations. Table 5-12 Heat sink description and part number Description... - Page 64 Remove the heat sink (2). Thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. The following illustration shows the replacement thermal material locations.
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Page 65: Top Cover And Keyboard
Remove the heat sink (2). Thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. The following illustration shows the replacement thermal material locations. - Page 66 Table 5-13 Description Spare part number Top cover and keyboard in darker sky blue opaque finish with darker meteor silver opaque keys N95996-xxx (includes backlight cable and keyboard cable) Top cover and keyboard in meteor silver finish with soft gray keys (includes backlight cable and N95997-xxx keyboard cable) Top cover and keyboard in natural silver finish with soft gray keys (includes keyboard cable)
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Page 67: Using Setup Utility (Bios)
Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs . Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 68: Preparing For A Bios Update
Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. – or –... -
Page 69: Installing A Bios Update
Installing a BIOS update BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is complete. If no instructions appear, follow these steps. Select the Search icon in the taskbar, type file in the search box, and then select File Explorer. Select your hard drive designation. -
Page 70: Backing Up, Restoring, And Recovering
Backing up, restoring, and recovering You can use Windows tools or HP software to back up your information, create a restore point, reset your computer, create recovery media, or restore your computer to its factory state. Performing these standard procedures can return your computer to a working state faster. -
Page 71: Restoring And Recovering Your System
Recovering using HP Recovery media You can use HP Recovery media to recover the operating system and drivers that were installed at the factory. On select products, you can create recovery media on a bootable USB flash drive using the HP Cloud Recovery Download Tool. -
Page 72: Changing The Computer Boot Order
Restoring and recovery methods on page 65 to restore your computer before you obtain and use the HP recovery discs. Using a recent backup can return your machine to a working state sooner than using the HP recovery discs. After the system is restored, reinstalling all the operating system software released since your initial purchase can be a lengthy process. -
Page 73: Using Hp Pc Hardware Diagnostics
Select the box next to the 24-digit failure ID to copy your failure code and send it to support. Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is installed, you can access it from HP Support Assistant or the Start menu. -
Page 74: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)
Complete one of the following tasks: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ● Select the question mark icon in the taskbar. Select Fixes & Diagnostics. -
Page 75: Downloading Hp Hardware Diagnostics Windows By Product Name Or Number
HP UEFI support environment because only .exe files are provided. For more information, Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues. -
Page 76: Only)
Application. Proceed with the troubleshooting tests. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations. ● HP PC Hardware Diagnostics UEFI is not included in the preinstallation image. -
Page 77: Downloading The Latest Hp Pc Hardware Diagnostics Uefi Version
Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI Remote HP PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest Remote HP PC Hardware Diagnostics UEFI version to a USB flash drive. -
Page 78: Downloading Remote Hp Pc Hardware Diagnostics Uefi By Product Name Or Number
Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage, such as a hard drive or USB flash drive, to run remote diagnostics. -
Page 79: Specifications
Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When you travel with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 9-1 Computer specifications Metric... -
Page 80: Display Specifications
Table 9-1 Computer specifications (continued) Metric U.S. Nonoperating –15 m to 12, 1 92 m –50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. Display specifications This section provides specifications for your display. - Page 81 Table 9-3 Solid-state drive specifications (continued) 256 GB* 512 GB* 1 TB* Sequential read up to 2150 MBps up to 2150 MBps up to 2150 MBps Random read Up to 300,000 IOPs Up to 300,000 IOPs Up to 300,000 IOPs Sequential write up to 1550 MBps up to 1550 MBps...
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Page 82: Statement Of Memory Volatility
No applications, features, or functionality were added to or installed on the system. Following system shutdown and removal of all power sources from an HP business computer system, personal data can remain on volatile system memory (DIMMs) for a finite period of time and also remains in nonvolatile memory. - Page 83 Select the Security menu, select Restore Security Settings to Factory Defaults, and then select Yes to restore security level defaults. The computer restarts. During the restart, press while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. NOTE: If the system has a BIOS administrator password, type the password at the prompt.
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Page 84: Nonvolatile Memory Usage
System boot ROM (BIOS) Non-volatile memory, 128 Mbit Download the latest BIOS (16 MB) socketed, removable for your model from the HP website and follow the instructions to flash the BIOS that are on the website RTC (CMOS) RAM Volatile memory, 256 bytes... -
Page 85: Questions And Answers
HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS. -
Page 86: Using Hp Sure Start (Select Products Only)
Those select computer models ship with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration. -
Page 87: Power Cord Set Requirements
Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V AC to 120 V AC, or from 220 V AC to 240 V AC. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. - Page 88 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa...
- Page 89 The flexible cord must be Type H05VV-F three-conductor, 0.75 mm² conductor size. KTL logo and individual approval number must be on each element. Approval number and logo must be printed on a flag label. The flexible cord must be Type HVCTF three-conductor, 1.25 mm² conductor size. Power cord set fittings (appliance coupler, cable, and wall plug) must bear the BSMI certification mark.
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Page 90: Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Chapter 12 Recycling... -
Page 91: Index
30 (microphone) combo jack, spare part numbers 49 disinfecting 29 identifying 8 Display Panel and Touch Control HP Easy Clean 28 audio, product description 1 Board Adhesive Kit, spare part removing dirt and debris 28 number 21 components... - Page 92 HDMI port Windows 13 USB 7, 8 identifying 7 Windows Copilot 13 USB Type-C power connector heat sink and port with HP Sleep and illustrated 20 Charge and DisplayPort removal 57 output 7 labels spare part number 20 power button, identifying 13...
- Page 93 59 speakers 14 USB port, identifying 7, 8 illustrated 20 USB Type-C power connector and removal 37 port with HP Sleep and Charge spare part number 20, 37 and DisplayPort output, special keys identifying 7 identifying 12...