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ZyXEL Communications V300-T1 User Manual

Zyxel v300-t1: user guide
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V300 Series
IP Phone
User's Guide
Version 1.00
11/2007
Edition 2
www.zyxel.com

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Summary of Contents for ZyXEL Communications V300-T1

  • Page 1 V300 Series IP Phone User’s Guide Version 1.00 11/2007 Edition 2 www.zyxel.com...

  • Page 3: About This User's Guide

    • Supporting Disk Refer to the included CD for support documents. • ZyXEL Web Site Please refer to www.zyxel.com for additional support documentation and product certifications. User’s Guide Feedback Help us help you. Send all User’s Guide-related comments, questions or suggestions for improvement to the following address, or use e-mail instead.

  • Page 4: Document Conventions

    Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User’s Guide. Warnings tell you about things that could harm you or your device. Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations.
  • Page 5 Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The V300 icon is not an exact representation of your device. V300 Server Telephone V300 User’s Guide Computer Notebook computer DSLAM Firewall Switch Router Document Conventions...

  • Page 6: Safety Warnings

    Safety Warnings For your safety, be sure to read and follow all warning notices and instructions. • Do NOT use this product near water, for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids. •...
  • Page 7 Safety Warnings V300 User’s Guide...
  • Page 8 Safety Warnings V300 User’s Guide...

  • Page 9: Table Of Contents

    Introduction ... 23 Introducing the V300 ... 25 Hardware ... 29 LCD Screen Menus ... 37 Using the LCD Screen ... 39 The Phonebook ... 43 LCD Menus: Basic Settings ... 45 LCD Menus: Advanced ... 49 The Web Configurator ... 61 Introducing the Web Configurator ...
  • Page 10 Contents Overview V300 User’s Guide...

  • Page 11: Table Of Contents

    About This User's Guide ... 3 Document Conventions... 4 Safety Warnings... 6 Contents Overview ... 9 Table of Contents... 11 List of Figures ... 17 List of Tables... 21 Part I: Introduction... 23 Chapter 1 Introducing the V300 ... 25 1.1 Overview ...
  • Page 12 Table of Contents 2.2.8 Making Conference Calls ... 35 2.2.9 Transferring a Call ... 35 Part II: LCD Screen Menus ... 37 Chapter 3 Using the LCD Screen ... 39 3.1 Navigation ... 39 3.2 Enabling and Disabling Features ... 39 3.3 Entering Numbers, Letters and Symbols ...
  • Page 13 6.2.7 SIP Service Domain ... 54 6.2.8 SIP User ID ... 54 6.2.9 SIP Password ... 55 6.3 DHCP ... 55 6.4 Static IP ... 56 6.4.1 IP Address ... 56 6.4.2 Gateway ... 57 6.4.3 Subnet Mask ... 57 6.4.4 First and Second DNS Servers ...
  • Page 14 Table of Contents 10.1.1 Introduction to VoIP ... 79 10.1.2 Introduction to SIP ... 79 10.1.3 SIP Identities ... 79 10.1.4 SIP Call Progression ... 80 10.1.5 SIP Client Server ... 80 10.1.6 RTP ... 82 10.1.7 NAT and SIP ... 82 10.1.8 Voice Coding ...
  • Page 15 14.1 Logs Screen ...113 Chapter 15 Tools... 115 15.1 Firmware Upload Screen ...115 15.2 Configuration Screen ...117 15.2.1 Backup Configuration ...117 15.2.2 Restore Configuration ...118 15.2.3 Back to Factory Defaults ...119 15.3 Restart Screen ...119 Chapter 16 Troubleshooting... 121 16.1 Power, Hardware Connections, and LEDs ... 121 16.2 Internet Access ...
  • Page 16 Table of Contents V300 User’s Guide...

  • Page 17: List Of Figures

    List of Figures List of Figures Figure 1 Internet Telephony Service Provider Application ... 26 Figure 2 IP-PBX Application ... 27 Figure 3 Peer-to-peer Calling ... 27 Figure 4 Front Panel Hardware ... 29 Figure 5 Side Panel ... 31 Figure 6 Rear Panel ...
  • Page 18 List of Figures Figure 39 LCD Menu: SIP User ID - Edit... 55 Figure 40 LCD Menu: Authentication Password... 55 Figure 41 LCD Menu: Authentication Password - Edit ... 55 Figure 42 LCD Menu: DHCP ... 55 Figure 43 LCD Menu: Static IP ... 56 Figure 44 LCD Menu: IP Address...
  • Page 19 List of Figures Figure 82 Maintenance > Time Setting ...111 Figure 83 Maintenance > Logs ...113 Figure 84 Maintenance > Tools > Firmware Upload ...115 Figure 85 Upload Warning ...116 Figure 86 Network Temporarily Disconnected ...116 Figure 87 Upload Error Message ...117 Figure 88 Maintenance >...
  • Page 20 List of Figures Figure 125 Java (Sun) ... 156 Figure 126 Network Number and Host ID ... 158 Figure 127 Subnetting Example: Before Subnetting ... 160 Figure 128 Subnetting Example: After Subnetting ... 161 V300 User’s Guide...

  • Page 21: List Of Tables

    List of Tables List of Tables Table 1 Models Covered ... 25 Table 2 Front Panel Hardware ... 30 Table 3 Side Panel Hardware ... 31 Table 4 Rear Panel Hardware ... 32 Table 5 Base Panel Hardware ... 33 Table 6 Keypad Characters ...
  • Page 22 List of Tables Table 39 Hardware Specifications ... 129 Table 40 Firmware Specifications ... 130 Table 41 Standards Supported ... 131 Table 42 Power over Ethernet Injector Specifications ... 132 Table 43 Power over Ethernet Injector RJ-45 Port Pin Assignments ... 132 Table 44 IP Address Network Number and Host ID Example ...

  • Page 23: Introduction

    Introduction Introducing the V300 (25) Hardware (29)

  • Page 25: Introducing The V300

    H A P T E R This chapter introduces the main applications and features of the V300. It also introduces the ways you can manage the V300. 1.1 Overview The V300 is an IP phone that allows you to make phone calls over the Internet. Sending voice signals over the Internet is called Voice over IP (VoIP).

  • Page 26: Make Calls Via Internet Telephony Service Provider

    (B) to the Internet and the ITSP’s SIP server (C). The VoIP call server forwards calls to PSTN (Public Switched Telephone Network) phones through a trunking gateway (D) to phones on the PSTN network (E). The VoIP call server also forwards calls to IP phones (F) through the Internet.

  • Page 27: Make Peer-To-Peer Calls

    Figure 2 IP-PBX Application 1.2.3 Make Peer-to-peer Calls Use the V300 to make a call to the recipient’s IP address without using a SIP server. Peer-to- peer calls are also called “Point to Point” or “IP-to-IP” calls. You must know the peer’s IP address in order to do this.

  • Page 28: Good Habits For Managing The V300

    Chapter 1 Introducing the V300 1.4 Good Habits for Managing the V300 Do the following things regularly to make the V300 more secure and to manage the V300 more effectively. • Change the web configurator password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.

  • Page 29: Hardware

    H A P T E R This chapter describes the V300’s physical features, and how to use the V300’s phone functions. 2.1 Physical Features This section discusses the V300’s front, side, rear and base panel hardware features. See your Quick Start Guide for descriptions of how to set up the V300’s hardware and network connections.

  • Page 30: Table 2 Front Panel Hardware

    Chapter 2 Hardware The following table describes the front panel hardware. Table 2 Front Panel Hardware LABEL DESCRIPTION Handset cradle. LCD (Liquid Crystal Display) screen. Menu Navigator Phonebook Action keys Press this to display the V300’s configuration menu. When the menu displays, you can press this key again to exit the menu.

  • Page 31: Figure 5 Side Panel

    Table 2 Front Panel Hardware (continued) LABEL DESCRIPTION Function keys Alphanumeric keypad Volume keys Microphone Figure 5 Side Panel The following table describes the side panel hardware. Table 3 Side Panel Hardware LABEL DESCRIPTION Headphone socket Microphone socket V300 User’s Guide The LEDs (lights) in these keys illuminate when they are active.

  • Page 32: Figure 6 Rear Panel

    Chapter 2 Hardware Figure 6 Rear Panel The following table describes the rear panel hardware. Table 4 Rear Panel Hardware LABEL DESCRIPTION Power socket LAN port PC port Figure 7 Base Panel Hardware Attach the included power adaptor, if you are not using Power over Ethernet (V301 only).

  • Page 33: The Lcd Screen

    If you reset the V300, all settings return to their factory defaults. All data stored in the V300 (phonebook entries, for example) will be lost. 2.2 Phone Functions This section describes how to use your V300’s basic telephone functions. See page 39 for information on the using the V300’s LCD screen menus and for information on how to use the V300’s phonebook.

  • Page 34: Receiving A Call

    Chapter 2 Hardware Press the SPEAKER key. • If you want to use a headset: Press the HEADSET key. 2 Check that you can hear a dial tone. 3 Enter the number you want to call. If you have numbers stored in the V300’s phone book, you can use the navigator to select from the list of entries.

  • Page 35: Placing A Call On Hold

    Press the MUTE key once to mute a call. Press it a second time to return to the call. 2.2.6 Placing a Call on Hold When you place a call on hold, you neither receive nor transmit a signal. If your phone system is configured to use the Music on Hold feature, the person on the other end of the line hears the preconfigured music (or other audio).
  • Page 36 Chapter 2 Hardware • Wait until you hear the ringing tone, then simply put down the handset, press the Speaker key or the Headset key (depending on which you are using) to end the call. The call is transferred. This is known as a blind or unsupervised transfer. •...

  • Page 37: Lcd Screen Menus

    LCD Screen Menus Using the LCD Screen (39) The Phonebook (43) LCD Menus: Basic Settings (45) LCD Menus: Advanced (49)

  • Page 39: Using The Lcd Screen

    H A P T E R Using the LCD Screen This chapter shows how to use and configure the V300 via the LCD screen menu system. See the web configurator section of this guide for background information on the V300’s features. 3.1 Navigation Use the following keys to move around the V300’s LCD screen menu system.

  • Page 40: Entering Numbers, Letters And Symbols

    Chapter 3 Using the LCD Screen 1 Select the feature you want to configure. In this example, press MENU to enter the menu system, then select Adv Setting. In the Adv Setting menu, select DHCP. The following screen displays. Figure 8 Example: DHCP 1.

  • Page 41: Lcd Menu Overview

    Table 6 Keypad Characters [NONE] A B C D E F G H I J K L M N O P Q R S T U V W X Y Z [NONE] [CYCLE MODE] 3.4 LCD Menu Overview This section shows the LCD menus, and describes what you can do with each. Press the Navigator up or down to access the V300’s LCD menu system.

  • Page 42: The Lcd Status Screen

    Chapter 3 Using the LCD Screen Table 7 LCD Menu Overview (continued) MENU Reset Restart Phone Reset Default 3.5 The LCD Status Screen When you first turn on the V300 or make a call, the status screen displays. The status screen is divided into two main sections, as shown below.

  • Page 43: The Phonebook

    H A P T E R Use the V300’s phonebook to view or store the names and phone numbers of your contacts. The following sections describe how to add and use phonebook entries. 4.1 Add a Phonebook Entry Take the following steps to add a call record to the V300’s phonebook. 1 Press the Navigator up or down to display the previous called numbers.

  • Page 44: Calling A Number Not In The Phonebook

    Chapter 4 The Phonebook Press the PHONEBOOK key. The Contact List screen displays. Figure 13 LCD Contact List Screen 1. Ann 1234 Scroll to the contact name or number you want to call, then press the SEND key to dial the number.

  • Page 45: Lcd Menus: Basic Settings

    H A P T E R LCD Menus: Basic Settings This chapter discusses how to set up your V300 using the internal configuration menus. 5.1 Entering the Menu System Press MENU to enter the menu system. The Menu Setting screen displays as shown below. Figure 14 LCD Menu Setting Menu Setting: 1.

  • Page 46: The Volume Setting Menu

    Chapter 5 LCD Menus: Basic Settings 5.3 The Volume Setting Menu Use these menus to set the loudness of the V300’s audio equipment. Figure 16 LCD Menu: Volume Setting 2. Vol Control 1. Speaker Volume The following table describes the labels in this screen. Table 8 LCD Menu: Volume Setting LABEL Speaker Volume...

  • Page 47: The Advanced Setting Menu

    The following table describes the labels in this menu. Table 9 LCD Menu: System Info LABEL IP Address Subnet Mask Gateway 1st DNS 2nd DNS F/w Version 5.5 The Advanced Setting Menu Use this menu to configure network and SIP account settings. See information on the Advanced Setting menu.

  • Page 48: Load Factory Default

    Chapter 5 LCD Menus: Basic Settings Figure 21 LCD Menu: Reset: System Restart: Confirm Yes ->Press 1 No ->Press 2 5.6.2 Load Factory Default Use this screen to reset the V300 back to the factory defaults. 1 Select ResetDefault. Figure 22 LCD Menu: Reset: Reset Default 5.

  • Page 49: Lcd Menus: Advanced

    H A P T E R LCD Menus: Advanced This chapter discusses using the V300’s LCD menus to do the following things: • Set up your VoIP (SIP) account on the V300 - see • Set up your V300’s IP address - see •...

  • Page 50: Sip Active

    Chapter 6 LCD Menus: Advanced Once you have configured the fields in these menus with the correct information, the V300 must register with the SIP server. You may need to restart the V300 to do this. Enter information in these menus exactly as you received it from your VoIP service provider.

  • Page 51: Sip Server Address

    If you have a SIP account like “1234567@voip-provider.com”, the SIP Number is “1234567”. Select Adv Setting > VoIP1 or VoIP2 > SIP Num. The following screen displays. Figure 26 LCD Menu: SIP Number 2. SIP Num If a SIP account number is already configured, it displays. Otherwise, no SIP number displays. Press to edit the SIP number, or press 6.2.2.1 SIP Number - Edit...

  • Page 52: Sip Server Port

    Chapter 6 LCD Menus: Advanced Use PHONEBOOK to clear the previously-saved settings if any. Enter the new SIP server address and press 6.2.4 SIP Server Port Use this screen to see and edit the port on the this account’s SIP server used for SIP calls. Select Advanced Setting >...

  • Page 53: Sip Register Port

    The IP address of the SIP register server already configured on the V300 displays. If no IP address is already configured, none displays. Press press to return to the previous screen. 6.2.5.1 SIP Register Server - Edit Press in the Reg Addr screen. The following screen displays. Figure 33 LCD Menu: SIP Register Server Address - Edit 5.

  • Page 54: Sip Service Domain

    Chapter 6 LCD Menus: Advanced 6.2.7 SIP Service Domain Use this to see and edit the SIP service domain configured for your SIP account. The SIP service domain of the VoIP service provider (the company that lets you make phonecalls over the Internet) is the domain name in a SIP URI.

  • Page 55: Sip Password

    Figure 39 LCD Menu: SIP User ID - Edit 8. User ID Use PHONEBOOK to clear the previously-saved settings if any. Enter the new SIP authentication ID. Press screen. 6.2.9 SIP Password Use this screen to see and edit the password for your SIP account. Select Adv Setting > VoIP1 or VoIP2 >...

  • Page 56: Static Ip

    Chapter 6 LCD Menus: Advanced Check whether DHCP is enabled on the V300 or not. If DHCP is disabled (Off), press enter the DHCP screen and press Alternatively press If static IP or PPPoE is enabled, DHCP will be disabled automatically. 6.4 Static IP Use this menu to manually configure your V300’s IP address, subnet mask and gateway settings.

  • Page 57: Gateway

    6.4.1.1 IP Address - Edit Press in the IP Address screen. The following screen displays. Figure 45 LCD Menu: IP Address - Edit 2. IP Address 0.0.0.0_ Use PHONEBOOK to clear the previously-saved settings if any. Enter your static IP address and press to save the change.

  • Page 58: First And Second Dns Servers

    Chapter 6 LCD Menus: Advanced Figure 49 LCD Menu: Subnet Mask - Edit 4 Subnet Mask 0.0.0.0_ Use PHONEBOOK to clear the previously-saved settings if any. Enter the new subnet mask and press to save the change. Alternatively, press 6.4.4 First and Second DNS Servers Use these screens to enter the IP address(es) of DNS (Domain Name System) servers on your network.

  • Page 59: Pppoe Username

    The following table describes the labels in this screen. Table 13 LCD Menu: PPPoE LABEL PPPoE Username Password 6.5.1 PPPoE Username Select Adv Setting > PPPoE > Username. The following screen displays. Figure 53 LCD Menu: PPPoE Username 2. Username Press to edit the PPPoE username, or press 6.5.1.1 PPPoE Username - Edit...
  • Page 60 Chapter 6 LCD Menus: Advanced Use PHONEBOOK to clear the previously-saved settings if any. Enter your PPPoE username and press to save the change. Alternatively, press to return to the previous screen. V300 User’s Guide...

  • Page 61: The Web Configurator

    The Web Configurator Introducing the Web Configurator (63) Status Screens (69) Network Setup (75) SIP Account Setup (79) Phone Setup (93) The Phone Book (97)

  • Page 63: Introducing The Web Configurator

    H A P T E R This chapter describes how to access the V300’s web configurator and provides an overview of its screens. 7.1 Accessing the Web Configurator 1 Make sure your hardware is properly connected and prepare your computer or computer network to connect to the V300 (refer to the Quick Start Guide).

  • Page 64: Figure 58 Change Password Screen

    Chapter 7 Introducing the Web Configurator 5 It is strongly recommended that you change your password in the screen that displays next. If you do not change your password, anyone who knows the default password can access your phonebook and SIP account information over the network. 6 Type a new password (and retype it to confirm) then click Apply.

  • Page 65: Title Bar

    Figure 59 The Status Screen As illustrated above, the web configurator screen is divided into four parts. • A - title bar • B - navigation panel • C - main window • D - status bar 7.1.1 Title Bar The title bar has some icons in the upper right corner.

  • Page 66: Navigation Panel

    Chapter 7 Introducing the Web Configurator 7.1.2 Navigation Panel Use the menu items on the navigation panel to open screens and configure the V300’s features. The following table describes the menu items. Table 15 Navigation Panel Summary LINK Status Network Ethernet Internet Connection...

  • Page 67: Status Bar

    7.1.4 Status Bar Check the status bar when you click Apply or OK to verify that the configuration has been updated. V300 User’s Guide Chapter 7 Introducing the Web Configurator...
  • Page 68 Chapter 7 Introducing the Web Configurator V300 User’s Guide...

  • Page 69: Status Screens

    H A P T E R Use the Status screens to see the current status of the V300, its system resources, interfaces, and SIP accounts. You can also register and unregister SIP accounts. The Status screen also provides detailed traffic and VoIP statistics. 8.1 Status Screen Click Status to open this screen.
  • Page 70 Chapter 8 Status Screens Table 16 Status Screen LABEL Device Information System Name Firmware Version IP Address IP Subnet Mask DHCP System Status System Uptime Current Date/ Time CPU Usage Memory Usage Interface Status Interface Status Rate VoIP Status Account Registration DESCRIPTION This field displays the V300’s system name.

  • Page 71: Packet Statistics

    Table 16 Status Screen LABEL Summary VoIP Statistics Packet Statistics 8.2 Packet Statistics To access this screen, open the Status screen (see (Details...) next to Packet Statistics. Read-only information here includes port status and packet specific statistics. Also provided are "system up time" and "poll interval(s)". The Poll Interval(s) field is configurable.

  • Page 72: Voip Statistics

    Chapter 8 Status Screens Table 17 Packet Statistics (continued) LABEL Set Interval Stop 8.3 VoIP Statistics This screen displays SIP registration information, status of calls and VoIP traffic statistics. To access this screen, open the Status screen (see next to VoIP Statistics. Figure 62 VoIP Statistics Each field is described in the following table.
  • Page 73 Table 18 VoIP Statistics LABEL DESCRIPTION Last Outgoing This field displays the last number the SIP account called. It displays N/A if the Number SIP account has never dialed a number. Call Statistics Call This field displays the V300’s line number. Status This field indicates whether the line is active or not.
  • Page 74 Chapter 8 Status Screens V300 User’s Guide...

  • Page 75: Network Setup

    H A P T E R This chapter discusses how to configure the V300’s network settings. 9.1 TCP/IP Parameters 9.1.1 IP Address Assignment Every computer on the Internet must have a unique IP address. If your networks are isolated from the Internet (for instance, only between your two branch offices) you can assign any IP addresses to the hosts without problems.

  • Page 76: Pppoe Encapsulation

    Chapter 9 Network Setup Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask. If the ISP did not explicitly give you an IP network number, then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established.

  • Page 77: Management Port

    Figure 63 Network > Internet Connection The following table describes the labels in this screen. Table 20 Network > Internet Connection LABEL DESCRIPTION Ethernet TCP/IP Settings Select this option if your ISP did not give you an IP address. automatically from DHCP Use Fixed IP Select this option If your ISP assigned a fixed IP address.

  • Page 78: Figure 64 Network > Mgnt Port

    Chapter 9 Network Setup Click Network > Ethernet > Mgnt Port. The following screen displays. Figure 64 Network > Mgnt Port The following table describes the labels in this screen. Table 21 Network > Mgnt Port LABEL Management IP Address IP Address Apply Reset...

  • Page 79: Sip Account Setup

    VoIP service. Circuit-switched telephone networks require 64 kilobits per second (kbps) in each direction to handle a telephone call. VoIP can use advanced voice coding techniques with compression to reduce the required bandwidth. 10.1.2 Introduction to SIP...

  • Page 80: Sip Call Progression

    SIP server. 10.1.5.1 SIP User Agent A SIP user agent can make and receive VoIP telephone calls. This means that SIP can be used for peer-to-peer communications even though it is a client-server protocol. In the following figure, either A or B can act as a SIP user agent client to initiate a call. A and B can also both act as a SIP user agent to receive the call.

  • Page 81: Figure 65 Sip User Agent

    Figure 65 SIP User Agent 10.1.5.2 SIP Proxy Server A SIP proxy server receives requests from clients and forwards them to another server. In the following example, you want to use client device A to call someone who is using client device C.

  • Page 82: Rtp

    Chapter 10 SIP Account Setup Figure 67 SIP Redirect Server 10.1.5.4 SIP Register Server A SIP register server maintains a database of SIP identity-to-IP address (or domain name) mapping. The register server checks your user name and password when you register. 10.1.6 RTP When you make a VoIP call using SIP, the RTP (Real time Transport Protocol) is used to handle voice data transfer.

  • Page 83: Voice Coding

    10.1.7.1 STUN STUN (Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators) allows the V300 to find the presence and types of NAT routers and/or firewalls between it and the public Internet. STUN also allows the V300 to find the public IP address that NAT assigned, so the V300 can embed it in the SIP data stream.

  • Page 84: Mwi (Message Waiting Indication)

    Chapter 10 SIP Account Setup However, DPCM produces a high quality signal (high signal-to-noise ratio or SNR) for high difference signals (where the actual signal is very different from what was predicted) but a poor quality signal (low SNR) for low difference signals (where the actual signal is very similar to what was predicted).

  • Page 85: Sip Screens

    10.1.10.2 DiffServ DiffServ is a class of service (CoS) model that marks packets so that they receive specific per- hop treatment at DiffServ-compliant network devices along the route based on the application types and traffic flow. Packets are marked with DiffServ Code Points (DSCPs) indicating the level of service desired.

  • Page 86: Figure 70 Voip > Sip > Sip Settings

    Chapter 10 SIP Account Setup Figure 70 VoIP > SIP > SIP Settings Each field is described in the following table. Table 23 VoIP > SIP > SIP Settings LABEL DESCRIPTION SIP Settings SIP Account Select the SIP account you want to see in this screen. At the time of writing, the V300 supports two SIP accounts.
  • Page 87 Table 23 VoIP > SIP > SIP Settings LABEL DESCRIPTION SIP Local Port Enter the V300’s listening port number, if your VoIP service provider gave you one. Otherwise, keep the default value. SIP Server Enter the IP address or domain name of the SIP server provided by your VoIP Address service provider.

  • Page 88: Advanced Sip Setup Screen

    Chapter 10 SIP Account Setup 10.2.2 Advanced SIP Setup Screen Use this screen to maintain advanced settings for each SIP account. Click Advanced Setup in VoIP > SIP > SIP Settings. The following screen displays. Figure 71 VoIP > SIP > SIP Settings > Advanced V300 User’s Guide...

  • Page 89: Table 24 Voip > Sip > Sip Settings > Advanced Setup

    Each field is described in the following table. Table 24 VoIP > SIP > SIP Settings > Advanced Setup LABEL DESCRIPTION SIP Server Settings URL Type Select whether or not to include the SIP service domain name when the V300 sends the SIP number.
  • Page 90 Chapter 10 SIP Account Setup Table 24 VoIP > SIP > SIP Settings > Advanced Setup (continued) LABEL DESCRIPTION DTMF Mode Control how the V300 handles the alphanumeric keypad tones. You should use the same mode your VoIP service provider uses. RFC 2833 - send the DTMF tones in RTP packets PCM - send the DTMF tones in the voice data stream.

  • Page 91: Sip Qos Screen

    Table 24 VoIP > SIP > SIP Settings > Advanced Setup (continued) LABEL DESCRIPTION Enable Select this to turn the RingBack function on. When someone calls you, and the line is busy, the caller is given the option to set an automatic RingBack. When you finish your call, the V300 automatically calls the person who called you, and then rings to alert you once the caller picks up.
  • Page 92 Chapter 10 SIP Account Setup Table 25 VoIP > SIP > QoS LABEL DESCRIPTION Apply Click this to save your changes. Reset Click this to set every field in this screen to its last-saved value. V300 User’s Guide...

  • Page 93: Phone Setup

    H A P T E R This chapter discusses the V300’s Phone screens. 11.1 Phone Settings Screen Use this screen to configure basic phone settings like volume levels. Click VoIP > Phone > Phone Settings. The following screen displays. Figure 73 VoIP > Phone > Phone Settings Each field is described in the following table.

  • Page 94: Voice Activity Detection/Silence Suppression

    0 is the quietest and 12 is the loudest. Echo Cancellation G.168 Active Select this if you want to eliminate the echo caused by the sound of your voice reverberating in the telephone receiver while you talk. Voice Active Detection VAD Support Select this if the V300 should stop transmitting when you are not speaking.

  • Page 95: Speed Dial Settings Screen

    Figure 74 VoIP > Phone > Region Each field is described in the following table. Table 27 VoIP > Phone > Region LABEL DESCRIPTION Region Setting Region Select the place in which the V300 is located. Settings Apply Click this to save your changes. Reset Click this to set this screen to its last-saved value.

  • Page 96: Figure 75 Phone Book > Speed Dial

    Chapter 11 Phone Setup Figure 75 Phone Book > Speed Dial Each field is described in the following table. Table 28 Phone Book > Speed Dial LABEL DESCRIPTION Speed Dial Settings Speed Dial Key 0 Enter the phone number you want the V300 to call when you use this speed dial key.

  • Page 97: The Phone Book

    H A P T E R This chapter discusses the Phone Book screens. 12.1 Call Forward Screen Use this screen to configure call forwarding for incoming calls. When call forwarding is active, incoming calls are redirected to other phone numbers. You can set up rules for all incoming calls, or have the V300 forward calls from specific numbers only.

  • Page 98: Figure 76 Voip > Phone Book > Call Forward

    Chapter 12 The Phone Book Figure 76 VoIP > Phone Book > Call Forward The following table describes the labels in this screen. Table 29 VoIP > Phone Book > Call Forward LABEL DESCRIPTION Call Forward The V300 checks these rules, in the order in which they appear, after it checks the Setup rules in the Advanced Setup section.
  • Page 99 Table 29 VoIP > Phone Book > Call Forward (continued) LABEL DESCRIPTION Busy Forward Select this if you want the V300 to forward incoming calls to the specified phone to Number number if the phone is busy (it does not matter which line is being used). Specify the phone number in the field on the right.

  • Page 100: Contact List Screen

    Chapter 12 The Phone Book Table 29 VoIP > Phone Book > Call Forward (continued) LABEL Apply Reset 12.2 Contact List Screen Use this screen to see, add and edit details of your contacts. Click VoIP > Phone Book > Contact List.

  • Page 101: Group List Screen

    Table 30 VoIP > Phone Book > Contact List (continued) LABEL DESCRIPTION Page Select a page from the list to go to that page of contacts. Item This shows the index number of the contact’s entry. Number This is the contact’s phone number. Name This is the contact’s name.

  • Page 102: Block List Screen

    Chapter 12 The Phone Book The following table describes the labels in this screen. Table 31 VoIP > Phone Book > Group List LABEL Group List Group Group List Table Item Number Name Group Assign Account Block Apply Reset 12.4 Block List Screen Use this screen to see and edit details of the phone numbers that are prevented from making incoming calls to the V300.

  • Page 103: Figure 79 Voip > Phone Book > Block List

    Figure 79 VoIP > Phone Book > Block List The following table describes the labels in this screen. Table 32 VoIP > Phone Book > Block List LABEL DESCRIPTION Block List Item This is the index number of the block list entry. Number Enter the phone number you want to block.

  • Page 104: Dnd White List Screen

    Chapter 12 The Phone Book Table 32 VoIP > Phone Book > Block List (continued) LABEL Apply Clear All 12.5 DND White List Screen Use this screen to see and edit details of people who can make incoming calls to the V300 even when you have DND (Do Not Disturb) turned on.
  • Page 105 Table 33 VoIP > Phone Book > DND White List (continued) LABEL DESCRIPTION Click this to include the details you entered into the DND white list. Page If you want to add an entry to the DND white list from the phonebook, select the entry’s phonebook page and click Add From Phone Book.
  • Page 106 Chapter 12 The Phone Book V300 User’s Guide...

  • Page 107: Maintenance And Troubleshooting

    Maintenance and Troubleshooting System (109) Logs (113) Tools (115) Troubleshooting (121)

  • Page 109: System

    H A P T E R Use the System screens to change the V300’s system and domain name settings, change the password or configure time settings. 13.1 System General Screen Use this screen to change system settings and the web configurator password, or to set the administrator inactivity timer.

  • Page 110: Time Setting Screen

    Chapter 13 System The following table describes the labels in this screen. Table 34 Maintenance > System > General LABEL System Setup System Name Domain Name Enter the domain name (if you know it) here. If you leave this field blank, the ISP Administrator Inactivity Timer...

  • Page 111: Figure 82 Maintenance > Time Setting

    Figure 82 Maintenance > Time Setting The following table describes the labels in this screen. Table 35 Maintenance > Time Setting LABEL DESCRIPTION Current Time and Date Current Time This field displays the time of your V300. Each time you reload this page, the V300 synchronizes the time with the time server.
  • Page 112 Chapter 13 System Table 35 Maintenance > Time Setting (continued) LABEL Time Server Address Time Zone Setup Time Zone Daylight Savings Start Date End Date Apply Reset DESCRIPTION Select User Defined Time Server Address and enter the IP address or URL (up to 20 characters in length) of your time server.

  • Page 113: Logs

    H A P T E R This chapter contains information on viewing your V300’s logs. 14.1 Logs Screen Click Maintenance > Logs to open the Logs screen. You can view logs and alert messages in this screen. Once the log table is full, old logs are deleted as new logs are created.
  • Page 114 Chapter 14 Logs Table 36 Maintenance > Logs (continued) LABEL Source Destination Note DESCRIPTION This field lists the source IP address and the port number of the incoming packet that caused the log, if applicable. This field lists the destination IP address and the port number of the outgoing packet that caused the log, if applicable.

  • Page 115: Tools

    V300. 15.1 Firmware Upload Screen Find firmware at www.zyxel.com "*.bin" extension, e.g., "V300.bin". The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot.

  • Page 116: Figure 85 Upload Warning

    Chapter 15 Tools The following table describes the labels in this screen. Table 37 Maintenance > Tools > Firmware Upload LABEL DESCRIPTION Firmware Upgrade Uninstall Click this to remove the current firmware from the V300. You must do this before uploading new firmware to the V300.

  • Page 117: Configuration Screen

    Figure 87 Upload Error Message 15.2 Configuration Screen Click Maintenance > Tools > Configuration. Information related to factory defaults, backup configuration, and restoring configuration appears as shown next. Figure 88 Maintenance > Tools > Configuration 15.2.1 Backup Configuration Backup configuration allows you to back up (save) the V300’s current configuration to a file on your computer.

  • Page 118: Restore Configuration

    Chapter 15 Tools 15.2.2 Restore Configuration Restore configuration allows you to upload a new or previously saved configuration file from your computer to your V300. Table 38 Maintenance > Tools > Configuration > Restore LABEL DESCRIPTION Restore Configuration File Path Type in the location of the file you want to upload in this field or click Browse...

  • Page 119: Back To Factory Defaults

    Figure 91 Configuration Restore Error 15.2.3 Back to Factory Defaults Pressing the Reset button in this section clears all user-entered configuration information and returns the V300 to its factory defaults. You can also press the RESET button on the rear panel to reset the factory defaults of your V300.
  • Page 120 Chapter 15 Tools V300 User’s Guide...

  • Page 121: Troubleshooting

    H A P T E R This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • Internet Access • Phone Calls and VoIP 16.1 Power, Hardware Connections, and LEDs The V300 does not turn on.
  • Page 122 Chapter 16 Troubleshooting 1 The V300 is set to get an IP address automatically by default. Check the IP address in the System Info > IP Address > IP Address LCD menu. 2 Set a static IP address for the V300 in the Adv Setting > Network > Static IP menus (see Section 6.4 on page 3 Alternatively, use the management IP address to log in to the V300 (see...

  • Page 123: Internet Access

    2 You cannot log in to the web configurator while someone is using Telnet to access the V300. Log out of the V300 in the other session, or ask the person who is logged in to log out. 3 Disconnect and re-connect the power adaptor or cord to the V300. 4 If this does not work, you have to reset the device to its factory defaults.

  • Page 124: Phone Calls And Voip

    Chapter 16 Troubleshooting The Internet connection is slow or intermittent. 1 There might be a lot of traffic on the network. Check is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. 2 Check the signal strength.
  • Page 125 2 Make sure that your V300 uses the voice codecs recommended by your VoIP service provider (see Section 6.3 on page I can make some VoIP calls, but not others. The V300’s DNS (Domain Name Service) settings may be misconfigured. See the suggestions about DNS in the troubleshooting section for If this does not help, the phone of the person you are calling may be malfunctioning or misconfigured.
  • Page 126 Chapter 16 Troubleshooting Use the VOLUME keys to increase or decrease the volume. • When no audio device (the handset, speakerphone or an external headset) is active, the VOLUME keys control the ringing volume. • When an audio device is active, the VOLUME keys control the input and output of that device.

  • Page 127: Appendices And Index

    Appendices and Index Product Specifications (129) Setting up Your Computer’s IP Address (135) Pop-up Windows, JavaScripts and Java Permissions (151) IP Addresses and Subnetting (157) Legal Information (165) Customer Support (169) Index (175)

  • Page 129: Appendix A Product Specifications

    465g 12V DC, 1.5A IEEE 802.3af compliant. Auto-negotiating: 10 Mbps or 100 Mbps in either half-duplex or full-duplex mode. Use crossover Ethernet cables. RJ-11 telephone connector. 3.5mm 3.5mm 0 ~ 40 C -30 ~ 60 C 20 ~ 95% RH...

  • Page 130: Table 40 Firmware Specifications

    Use the V300’s LCD screen menus or the web configurator to easily configure the rich range of features. Download new firmware (when available) from the ZyXEL web site and use the web configurator, an FTP or a TFTP tool to put it on the V300.

  • Page 131: Table 41 Standards Supported

    The following list, which is not exhaustive, illustrates the standards supported in the V300. Table 41 Standards Supported STANDARD RFC 1058 RFC 1112 RFC 1305 RFC 1321 RFC 1483 RFC 1631 RFC 1661 RFC 1723 RFC 1890 RFC 2236 RFC 2327 RFC 2408 RFC 2516 RFC 2617...

  • Page 132: Table 42 Power Over Ethernet Injector Specifications

    Appendix A Product Specifications Power over Ethernet (PoE) Specifications (V301 Only) You can use a power over Ethernet injector to power the V301. The injector must comply to IEEE 802.3af. Table 42 Power over Ethernet Injector Specifications Power Output Power Current Table 43 Power over Ethernet Injector RJ-45 Port Pin Assignments PIN NO 1 2 3 4 5 6 7 8...

  • Page 133: Figure 93 Wall-Mounting Example

    Appendix A Product Specifications Figure 93 Wall-mounting Example The following are dimensions of an M4 tap screw and masonry plug used for wall mounting. All measurements are in millimeters (mm). Figure 94 Masonry Plug and M4 Tap Screw V300 User’s Guide...
  • Page 134 Appendix A Product Specifications V300 User’s Guide...

  • Page 135: Appendix B Setting Up Your Computer's Ip Address

    P P E N D I X Setting up Your Computer’s IP All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed. Windows 95/98/Me/NT/2000/XP, Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/IP on your computer.

  • Page 136: Figure 95 Windows 95/98/Me: Network: Configuration

    Appendix B Setting up Your Computer’s IP Address Figure 95 WIndows 95/98/Me: Network: Configuration Installing Components The Network window Configuration tab displays a list of installed components. You need a network adapter, the TCP/IP protocol and Client for Microsoft Networks. If you need the adapter: 1 In the Network window, click Add.

  • Page 137: Figure 96 Windows 95/98/Me: Tcp/Ip Properties: Ip Address

    Configuring 1 In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties 2 Click the IP Address tab. • If your IP address is dynamic, select Obtain an IP address automatically. • If you have a static IP address, select Specify an IP address and type your information into the IP Address and Subnet Mask fields.

  • Page 138: Figure 97 Windows 95/98/Me: Tcp/Ip Properties: Dns Configuration

    Appendix B Setting up Your Computer’s IP Address Figure 97 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 4 Click the Gateway tab. • If you do not know your gateway’s IP address, remove previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add. 5 Click OK to save and close the TCP/IP Properties window.

  • Page 139: Figure 98 Windows Xp: Start Menu

    Figure 98 Windows XP: Start Menu 2 In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT). Figure 99 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Properties. V300 User’s Guide Appendix B Setting up Your Computer’s IP Address...

  • Page 140: Figure 100 Windows Xp: Control Panel: Network Connections: Properties

    Appendix B Setting up Your Computer’s IP Address Figure 100 Windows XP: Control Panel: Network Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and then click Properties. Figure 101 Windows XP: Local Area Connection Properties 5 The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP).

  • Page 141: Figure 102 Windows Xp: Internet Protocol (Tcp/Ip) Properties

    Figure 102 Windows XP: Internet Protocol (TCP/IP) Properties 6 If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: •...

  • Page 142: Figure 103 Windows Xp: Advanced Tcp/Ip Properties

    Appendix B Setting up Your Computer’s IP Address Figure 103 Windows XP: Advanced TCP/IP Properties 7 In the Internet Protocol TCP/IP Properties window (the General tab in Windows XP): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es).

  • Page 143: Figure 104 Windows Xp: Internet Protocol (Tcp/Ip) Properties

    Figure 104 Windows XP: Internet Protocol (TCP/IP) Properties 8 Click OK to close the Internet Protocol (TCP/IP) Properties window. 9 Click Close (OK in Windows 2000/NT) to close the Local Area Connection Properties window. 10 Close the Network Connections window (Network and Dial-up Connections in Windows 2000/NT).

  • Page 144: Figure 105 Macintosh Os 8/9: Apple Menu

    Appendix B Setting up Your Computer’s IP Address Figure 105 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 106 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. 4 For statically assigned settings, do the following: •...

  • Page 145: Figure 107 Macintosh Os X: Apple Menu

    • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your V300 in the Router address box. 5 Close the TCP/IP Control Panel. 6 Click Save if prompted, to save changes to your configuration. 7 Turn on your V300 and restart your computer (if prompted).

  • Page 146: Figure 108 Macintosh Os X: Network

    Appendix B Setting up Your Computer’s IP Address Figure 108 Macintosh OS X: Network 4 For statically assigned settings, do the following: • From the Configure box, select Manually. • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. •...

  • Page 147: Figure 109 Red Hat 9.0: Kde: Network Configuration: Devices

    Make sure you are logged in as the root administrator. Using the K Desktop Environment (KDE) Follow the steps below to configure your computer IP address using the KDE. 1 Click the Red Hat button (located on the bottom left corner), select System Setting and click Network.

  • Page 148: Figure 111 Red Hat 9.0: Kde: Network Configuration: Dns

    Appendix B Setting up Your Computer’s IP Address • If you have a dynamic IP address, click Automatically obtain IP address settings with and select dhcp from the drop down list. • If you have a static IP address, click Statically set IP Addresses and fill in the Address, Subnet mask, and Default Gateway Address fields.

  • Page 149: Figure 113 Red Hat 9.0: Dynamic Ip Address Setting In Ifconfig-Eth0

    Figure 113 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 DEVICE=eth0 ONBOOT=yes BOOTPROTO=dhcp USERCTL=no PEERDNS=yes TYPE=Ethernet • If you have a static IP address, enter = followed by the IP address (in dotted decimal notation) and type IPADDR followed by the subnet mask. The following example shows an example where the static IP address is 192.168.1.10 and the subnet mask is 255.255.255.0.

  • Page 150: Figure 117 Red Hat 9.0: Checking Tcp/Ip Properties

    Appendix B Setting up Your Computer’s IP Address Verifying Settings Enter in a terminal screen to check your TCP/IP properties. ifconfig Figure 117 Red Hat 9.0: Checking TCP/IP Properties [root@localhost]# ifconfig eth0 Link encap:Ethernet inet addr:172.23.19.129 UP BROADCAST RUNNING MULTICAST RX packets:717 errors:0 dropped:0 overruns:0 frame:0 TX packets:13 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100...

  • Page 151: Appendix C Pop-Up Windows, Javascripts And Java Permissions

    P P E N D I X Pop-up Windows, JavaScripts and Java Permissions In order to use the web configurator you need to allow: • Web browser pop-up windows from your device. • JavaScripts (enabled by default). • Java permissions (enabled by default). Internet Explorer 6 screens are used here.

  • Page 152: Figure 119 Internet Options: Privacy

    Appendix C Pop-up Windows, JavaScripts and Java Permissions 2 Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This disables any web pop-up blockers you may have enabled. Figure 119 Internet Options: Privacy 3 Click Apply to save this setting. Enable pop-up Blockers with Exceptions Alternatively, if you only want to allow pop-up windows from your device, see the following steps.

  • Page 153: Figure 120 Internet Options: Privacy

    Figure 120 Internet Options: Privacy 3 Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. 4 Click Add to move the IP address to the list of Allowed sites. Figure 121 Pop-up Blocker Settings V300 User’s Guide Appendix C Pop-up Windows, JavaScripts and Java Permissions...

  • Page 154: Figure 122 Internet Options: Security

    Appendix C Pop-up Windows, JavaScripts and Java Permissions 5 Click Close to return to the Privacy screen. 6 Click Apply to save this setting. JavaScripts If pages of the web configurator do not display properly in Internet Explorer, check that JavaScripts are allowed.

  • Page 155: Figure 123 Security Settings - Java Scripting

    Figure 123 Security Settings - Java Scripting Java Permissions 1 From Internet Explorer, click Tools, Internet Options and then the Security tab. 2 Click the Custom Level... button. 3 Scroll down to Microsoft VM. 4 Under Java permissions make sure that a safety level is selected. 5 Click OK to close the window.

  • Page 156: Figure 125 Java (Sun)

    Appendix C Pop-up Windows, JavaScripts and Java Permissions JAVA (Sun) 1 From Internet Explorer, click Tools, Internet Options and then the Advanced tab. 2 Make sure that Use Java 2 for <applet> under Java (Sun) is selected. 3 Click OK to close the window. Figure 125 Java (Sun) V300 User’s Guide...

  • Page 157: Appendix D Ip Addresses And Subnetting

    P P E N D I X IP Addresses and Subnetting This appendix introduces IP addresses and subnet masks. IP addresses identify individual devices on a network. Every networking device (including computers, servers, routers, printers, etc.) needs an IP address to communicate across the network.

  • Page 158: Figure 126 Network Number And Host Id

    Appendix D IP Addresses and Subnetting Figure 126 Network Number and Host ID How much of the IP address is the network number and how much is the host ID varies according to the subnet mask. Subnet Masks A subnet mask is used to determine which bits are part of the network number, and which bits are part of the host ID (using a logical AND operation).

  • Page 159: Table 45 Subnet Masks

    Subnet masks are expressed in dotted decimal notation just like IP addresses. The following examples show the binary and decimal notation for 8-bit, 16-bit, 24-bit and 29-bit subnet masks. Table 45 Subnet Masks BINARY OCTET 8-bit mask 11111111 16-bit mask 11111111 24-bit mask 11111111...

  • Page 160: Figure 127 Subnetting Example: Before Subnetting

    Appendix D IP Addresses and Subnetting Table 47 Alternative Subnet Mask Notation (continued) SUBNET MASK 255.255.255.192 255.255.255.224 255.255.255.240 255.255.255.248 255.255.255.252 Subnetting You can use subnetting to divide one network into multiple sub-networks. In the following example a network administrator creates two sub-networks to isolate a group of servers from the rest of the company network for security reasons.

  • Page 161: Figure 128 Subnetting Example: After Subnetting

    Figure 128 Subnetting Example: After Subnetting In a 25-bit subnet the host ID has 7 bits, so each sub-network has a maximum of 2 possible hosts (a host ID of all zeroes is the subnet’s address itself, all ones is the subnet’s broadcast address).

  • Page 162: Table 49 Subnet 2

    Appendix D IP Addresses and Subnetting Table 49 Subnet 2 IP/SUBNET MASK IP Address IP Address (Binary) Subnet Mask (Binary) Subnet Address: 192.168.1.64 Broadcast Address: 192.168.1.127 Table 50 Subnet 3 IP/SUBNET MASK IP Address IP Address (Binary) Subnet Mask (Binary) Subnet Address: 192.168.1.128 Broadcast Address:...

  • Page 163: Table 53 24-Bit Network Number Subnet Planning

    Table 52 Eight Subnets (continued) SUBNET SUBNET ADDRESS Subnet Planning The following table is a summary for subnet planning on a network with a 24-bit network number. Table 53 24-bit Network Number Subnet Planning NO. “BORROWED” HOST BITS The following table is a summary for subnet planning on a network with a 16-bit network number.

  • Page 164: Configuring Ip Addresses

    Appendix D IP Addresses and Subnetting Table 54 16-bit Network Number Subnet Planning (continued) NO. “BORROWED” HOST BITS Configuring IP Addresses Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask.

  • Page 165: Appendix E Legal Information

    Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others.

  • Page 166: Zyxel Limited Warranty

    Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.
  • Page 167 Appendix E Legal Information ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from country to country.
  • Page 168 Appendix E Legal Information V300 User’s Guide...

  • Page 169: Appendix F Customer Support

    • Sales E-mail: sales@zyxel.co.cr • Telephone: +506-2017878 • Fax: +506-2015098 • Web: www.zyxel.co.cr • FTP: ftp.zyxel.co.cr • Regular Mail: ZyXEL Costa Rica, Plaza Roble Escazú, Etapa El Patio, Tercer Piso, San José, Costa Rica Czech Republic • E-mail: info@cz.zyxel.com • Telephone: +420-241-091-350 •...
  • Page 170 • E-mail: info@zyxel.fr • Telephone: +33-4-72-52-97-97 • Fax: +33-4-72-52-19-20 • Web: www.zyxel.fr • Regular Mail: ZyXEL France, 1 rue des Vergers, Bat. 1 / C, 69760 Limonest, France Germany • Support E-mail: support@zyxel.de • Sales E-mail: sales@zyxel.de • Telephone: +49-2405-6909-69 •...
  • Page 171 • Sales E-mail: sales@zyxel.in • Telephone: +91-11-30888144 to +91-11-30888153 • Fax: +91-11-30888149, +91-11-26810715 • Web: http://www.zyxel.in • Regular Mail: India - ZyXEL Technology India Pvt Ltd., II-Floor, F2/9 Okhla Phase -1, New Delhi 110020, India Japan • Support E-mail: support@zyxel.co.jp •...
  • Page 172 • Support E-mail: support@zyxel.com.sg • Sales E-mail: sales@zyxel.com.sg • Telephone: +65-6899-6678 • Fax: +65-6899-8887 • Web: http://www.zyxel.com.sg • Regular Mail: ZyXEL Singapore Pte Ltd., No. 2 International Business Park, The Strategy #03-28, Singapore 609930 Spain • Support E-mail: support@zyxel.es • Sales E-mail: sales@zyxel.es •...
  • Page 173 • Support E-mail: support@zyxel.co.th • Sales E-mail: sales@zyxel.co.th • Telephone: +662-831-5315 • Fax: +662-831-5395 • Web: http://www.zyxel.co.th • Regular Mail: ZyXEL Thailand Co., Ltd., 1/1 Moo 2, Ratchaphruk Road, Bangrak-Noi, Muang, Nonthaburi 11000, Thailand. Ukraine • Support E-mail: support@ua.zyxel.com • Sales E-mail: sales@ua.zyxel.com •...
  • Page 174 Appendix F Customer Support V300 User’s Guide...

  • Page 175: Index

    BYE request cable channels call forwarding calling a contact certifications notices viewing circuit-switched telephone networks Class of Service (CoS) client server client-server protocol codec coder/decoder comfort noise generation 94, 130 configuration backup reset the factory defaults...
  • Page 176 Index G.168 94, 130 G.711 G.723 G.726 G.729 gateway 47, 56 group list handset 30, 33 hang up hardware hardware connections 29, 63 headphone socket headphones headset host ID humidity hybrid waveform codec IANA 75, 164 IEEE 802.1Q VLAN Internet access Internet Assigned Numbers Authority See IANA Internet Protocol Private Branch Exchange...
  • Page 177 outbound proxy server password 63, 64 PBX services peer-to-peer calls per-hop behavior PHB (per-hop behavior) phone functions phonebook 43, 45, 97 call contact Phonebook key physical features 32, 132 power output PoE specifications Point Point to Point Calls Point-to-Point Protocol over Ethernet power Power over Ethernet see PoE...
  • Page 178 Index SIP registrar server SIP server SIP server address SIP server port SIP servers SIP service domain 54, 80 SIP URI SIP user agent sound quality speaker speakerphone speed dial SPTGEN Static IP address static IP address 49, 77 status bar status screen STUN 82, 83...
  • Page 179 Index V300 User’s Guide...
  • Page 180 Index V300 User’s Guide...

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