Kohler Stillness Smart Soak K-31404-PF-HW1 Homeowner's Manual page 9

Symptoms
3. The bath drain opens during
operation.
4. The bath does not drain.
Remote Control Troubleshooting
Symptom
1. The remote control is not turning on. A. The batteries are not properly
2. The remote control is not connecting
with the bath.
Kohler Co.
Probable Causes
A. If water level is near the rim, the
drain acts as an automatic
overflow.
B. The wire connections to the water
level sensor are loose or
disconnected.
C. If water level is not near the rim,
the water level sensor failed.
A. The remote control is not working.
B. The drain is clogged.
C. The electronic drain is not
working.
D. The linear actuator is not working
Probable Cause(s)
installed.
B. The batteries are drained.
A. The remote control is too far from
the bath controller to receive a
signal.
B. The remote control is not paired
with the bath.
9
Recommended Actions
A. No action is needed, this is normal
operation.
B. Check the wire connections to the
water level sensor.
C. Replace the water level sensor.
A. See "Draining the Bath" subsection
in the " Remote Control
Operation" section.
B. Clear the obstruction in bath
drain.
C. Check the wire connections from
the controller.
D. Replace the linear actuator in
electronic drain.
Recommended Action(s)
A. Reinstall the batteries. Refer to the
"Replacing the Batteries" section.
B. Reinstall the batteries. Refer to the
"Replacing the Batteries" section.
A. Move the remote control closer to
the bath controller to regain the
signal.
B. Connect the remote control to the
bath per the "Pairing the Remote
Control" section.
1485077-5-B