Ownership; Notice To Customer; Register Your Product; Serial Label Location - True RESIDENTIAL TR-30 Install Manual & User Manual

OWNERSHIP

To ensure that your unit works properly from the
first day, it must be installed properly. We highly
recommend a trained refrigeration mechanic and
electrician install your True equipment. The cost of a
professional installation is money well spent.
Before you start to install your TRUE unit, carefully
inspect it for freight damage.
DISCOVERED, DO NOT INSTALL THE UNIT OR PUT
IT IN SERVICE. Notify True customer service, and
immediately file a claim with the delivery freight
carrier.
TRUE is not responsible for damage incurred during
shipment.
For any questions about installation, please contact
your True dealer or True Residential Technical Service
844-746-9423
at or
TrueResidentialService@TrueMfg.
com. Please have your model and serial number
available.
NOTICE TO CUS TOMER
Loss or spoilage of products in
your refrigerator/freezer is
covered by warranty. In addition
to following recommended
installation procedures, run the
refrigerator/freezer for 24 hours
prior to usage to verify its proper operation.
REG IS TER YOUR PRODUC T
To qualify for TRUE's extended
7–12 year parts only sealed
system warranty, you must
register your product* within 12
months of the unit's installation
date. To register your unit,
complete and submit the form at
https://true-residential.com/product-registration.
For warranty details, please see pg. 79.
* Please note that ice machines do not qualify for this extended warranty.
Page 10 of 80
T RUE RE S ID E N TI A L
S A F E T Y I N F O R M A T I O N A N D O W N E R S H I P
IF DAMAGE IS
not
®
SERIAL L ABEL LOC ATION
The serial label is located on the upper right wall of the
freezer drawer. See fig. 1.
This label contains important information such as
your model name and serial number. Please have this
information on hand when contacting True so we can
better assist you with your service- or parts-related
inquiries.

Serial label location.

FIG. 1.
APPLIANCE LOC ATION
This appliance has been tested for IEC to ISO Climate
Class 5 [104°F (40°C) temperature, 40% relative
humidity].
CONTAC T INFORM ATION
CU S T OMER SER V ICE
Phone: 888-616-8783
info@true-residential.com
WA R R A N T Y D EPA R T MEN T
Phone: 844-849-6179
TrueResidentialWarranty@truemfg.com
SER V ICE D EPA R T MEN T
Phone: 844-746-9423
TrueResidentialService@truemfg.com
10/06/2023
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