Troubleshooting - Audi A8 2018 Owner's Manual

u.
co ....
N
"
N
....
0
0
:c
'<t
Troubleshooting
Problem
Audi music interface / Bluetooth
audio player : the portable aud io
device/Bluetooth audio player is
not supported.
Audi music interface : When start-
ing the playback through the 3.5
mm stereo jack adapter cable*/ AV
adapter cab le", the volume is too
high.
Audi music interface : the porta-
ble device is not recognized as a
source.
Audi music interface : malfunc-
tions during audio playback
through an iPod/ iPhone .
Audi music interface : there is
stat ic when connecting or discon -
necting the 3 .5 mm stereo jack*/
AV adapter cable* or when con-
nect ing or disconnecting the port-
able device to the 3.5 mm stereo
jack*/ AV adapter cable*.
Bluetooth audio player : audio
playback interference .
Jukebox: songs on the imported
playlist are grayed out.
Wi-Fi audio player* : the audio/
video playback is int er ru pt ed.
Wi-Fi hotspot *: your Wi-Fi device
is d isconnected from the Wi-Fi
hotspot .
Media drives and connections
Solution
Refer to the information on the Audi music interface ¢ page 186/
Bluetooth audio player" ¢ page 184. You can learn about support-
ed dev ices in the Audi database for mobile devices at
www.audi.com/bluetooth .
Adjust the volume of the portable device to approximate ly 70 per-
cent of the maximum output (Input level) ¢ page 191 .
For many cell phones or med ia players, playback is not possible
when the battery leve l is too low (less than 5% of its capacity).
The portable device will on ly be recognized as a source in the MMI
after connecting if the battery charge is sufficient.
The Audio player function is sw itched On. Switch this function Off
when yo u are not using the Bluetooth audio playe r*.
The Audi music interface source is already selected when connect-
ing or disconnecting. Either mute the portable device or switch to
another audio source (such as the radio ¢ page 178) before con-
necting or disconnecting the portable device.
Only one interface should be act ively used at a time to ensure
problem-free playback.
When importing playlists, a ll of the fi les themse lves must be im-
ported.
To avoid intenuptions during audio/video playback, deactivate the
power saving f unc t ion on the Wi-Fi media player* or connect it to
a charger.
Make sure the network optim izat ion functions are sw itched off in
the Wi-Fi sett ings or in the network sett ings for your W i-Fi dev ice .
For addit ional information refer to the user guide for your Wi-Fi
device.
189