Media Misfeeds - Xerox Phaser 7500DN User Manual

Troubleshooting

Media Misfeeds

Probable Causes
The media is not correctly positioned in the tray.
The number of sheets in the tray exceeds the
maximum sheets allowed.
The media guides are not correctly adjusted to the
media size.
Warped or wrinkled media is loaded in the tray.
The media is moist from humidity.
Unsupported media (wrong size, thickness, type, etc.)
is being used.
The recommended transparency or label sheet is
facing the wrong way in Tray 1 (MPT).
Envelopes are loaded incorrectly in the tray..
The media feed roller is dirty.
130 Phaser 7500 Color Printer
User Guide
Solutions
Remove the misfed media and reposition the media
properly in the tray. Ensure that the media guides in
the tray are set correctly.
Remove the excess media and load media below the
fill line.
Adjust the media guides in the tray to match the size
of the media.
Remove the media, smooth it out, and reload it. If it
still misfeeds, do not use that media.
Remove the moist media and replace it with new, dry
media.
Special media must be loaded in Tray 1 (MPT) only.
Use Xerox-approved media. See
page 55.
Load the transparencies or label sheets according to
the manufacturer's instructions.
Envelopes must be loaded LEF. To use SEF, you must
define a SEF custom size.
Clean the media feed roller. For more details, see
Maintenance and Cleaning
Supported Media on
on page 98.