General Care and Troubleshooting
Condition
Horizontal Line
If there are areas of print deletions that appear across the paper:
Deletions
•
•
•
Vertical Line
If there are areas of print deletions that form narrow lines:
Deletions
•
•
•
Horizontal Dark
If horizontally aligned black lines, streaks or smears appear:
Streaks
•
•
•
Vertical Dark
If there are black lines that appear vertically on the page:
Streaks
•
•
•
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Xerox Phaser 4600/4620
User Guide
The Toner Cartridge may not be installed correctly. Remove and re-install the Toner
Cartridge. (See
Customer Replaceable Units
The Toner Cartridge may be defective or at the end of its life. Replace the Toner
Cartridge. (See
Customer Replaceable Units
The transfer roller may be defective. Replace the transfer roller (contained in the
maintenance kit).
The paper may be defective with creases, folds, etc. Replace the paper.
The Toner Cartridge may be defective or at the end of its life. Replace the Toner
Cartridge. (See
Customer Replaceable Units
The transfer roller may be defective. Replace the transfer roller (contained in the
maintenance kit).
The Toner Cartridge may be installed improperly. Remove the cartridge and reinsert
it.
The Toner Cartridge may be defective. Remove the Toner Cartridge and install a
new one. (See
Toner Cartridge
If the problem persists, the machine may require repair. Contact a service
representative.
The paper path may be contaminated with toner. Print several blank sheets to
remove the toner accumulations.
The Toner Cartridge may be defective or at the end of its life. Replace the toner
cartridge. (See
Customer Replaceable Units
The fuser may be defective. Replace the fuser (contained in the maintenance kit).
Suggested Solutions
on page 90.)
on page 90.)
on page 90.)
on page 91.)
on page 90.)