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Dometic 9500E Operating Instructions Manual page 7

(120 vac, 60 hz) electric cassette awning

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H. Reset Awning Out Limit
The awning limits are factory preset for optimal operation.
However, if the awning does not fully extend, or awning
over-extends causing the awning fabric to sag, the out limit
may need to be reset. See FIG. 3.
1. Press open (down arrow) button to extend aw-
ning to its current out limit. See FIG. 10.
Note: If awning motor begins to back-wind (fabric wraps
around roller tube backwards) after full extension, a full
motor reset may be required. See "Reset Motor And Re-
mote" section.
2. Press and hold the close (up arrow) and open
(down arrow) buttons simultaneously for approxi-
mately 6 seconds. Awning motor should jog mo-
mentarily. See FIG. 10.
3. Press and hold the open (down arrow) or close
(up arrow) button until lead rail is in desired out
limit position, and awning fabric is taut. See FIG.
2 and 10.
4. Press and hold stop button for approximately 3
seconds. Awning motor should jog momentarily,
indicating new limit is recognized. See FIG. 10.
Note: If awning motor does not jog, a full motor reset may
be required. See "Reset Motor And Remote" section.
I. Reset Motor And Remote
The awning motor and remote is factory preset for optimal
operation. However, if the awning does not respond prop-
erly to the remote (after first reviewing the "Troubleshoot-
ing" section), the motor and remote may need to be reset.
1. Verify awning motor and remote functionality.
a. Press the open (down arrow) button briefly
on awning remote. Awning should extend to
its out limit. See FIG. 10.
Note: If awning does not respond to remote, verify LED
lights momentarily (on remote) when button is pressed.
If LED does not light, install a new battery. See FIG. 10.
See "Battery Replacement" section to install a new battery.
If awning still does not respond, does not extend to its out
limit, extends too far (fabric not taut), or stops when button
is released proceed to step (2). See FIG. 2 and 3.
2. Turn off and on power supply to awning motor
twice:
a. Turn OFF and wait 10 seconds.
b. Turn ON and wait 10 seconds.
c. Turn OFF and wait 10 seconds.
d. Turn ON and wait until awning extends or re-
tracts momentarily, then stops.
3. Press and hold the program button on back of
awning remote. See FIG. 9.
While holding the program button, the awning
motor should jog twice:
a. Jogs momentarily.
b. Wait 6 seconds, then jogs momentarily again.
4. If jog cycle is not successful, restart from step (2).
Note: If an earlier attempt to program the remote was
aborted, the awning motor may not respond to remote's
program button. If restarting from step (2) fails, try continu-
ing procedure starting with step (6).
5. If jog cycle is successful, release program button
and proceed to next step.
Note: All prior controls will be cleared from motor memory
at this point.
6. Press and hold the close (up arrow) and open
(down arrow) buttons simultaneously until awning
motor jogs. See FIG. 10.
7. Press the close (up arrow) or open (down arrow)
button briefly to verify awnings motor direction.
See FIG. 10.
a. If awning travels in the wrong direction, press
and hold the stop button for approximately 3
seconds. Awning motor should jog momen-
tarily.
b. Press the close (up arrow) or open (down
arrow) button briefly again to verify direction
has been corrected.
Note: Do not attempt other programming until the awning
motor direction is correct. Otherwise, a full reset will be
required again (restarting from step (2), after first complet-
ing this procedure through step (12)).
8. Press and hold the open (down arrow) button
until lead rail is in correct out limit position, and
awning fabric edges are taut. See FIG. 2 and 10.
Note: You may adjust position up or down using remote,
to ensure there is clearance between awning fabric and
outer arm assemblies. See FIG. 3.
Remote will stop awning motor if button is held longer than
10 seconds. If this happens, release button and press again
until desired position is reached.
9. Press and hold the close (up arrow) and stop but-
tons simultaneously until awning motor begins to
run. See FIG. 10.
10. Press the stop button briefly to stop the awning
motor's travel. See FIG. 10.
11. With the awning motor stopped, press and hold
the stop button until awning motor jogs. This pro-
grams the awning out limit set in step (10). See
FIG. 10.
12. Press the program button on back of awning re-
mote. Awning motor should jog momentarily. See
FIG. 9.
Note: The Awning motor and remote should now be in "user
mode". The close (up arrow) or open (down arrow) buttons
on remote, no longer need to be held to move awning to
closed or out limits.
13. Verify awning functionality. See "Open Awning"
and "Close Awning" sections.
14. Reprogram wind sensor, and any additional
awning controls and accessories (additional re-
motes, solar sensor, etc.). See "Reset Wind Sen-
sor" section (starting with step (2)), and any ap-
plicable accessory instructions.
7

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