Restart Docusp Software Without Rebooting; Productivity And Performance Problems - Xerox DocuPrint 115 System Manual

System Guide

Restart DocuSP software without rebooting

Productivity and performance problems

Common Controller
12. A message will display in the main window which reads,
"Missing password file recreated."
13. Select on the "missing password file" recreated message. A
pop-up window will display the service code C03-501.
Another message will be displayed which reads, "The
missing password file has been recreated. All current
passwords are now valid. Contact the System Administrator
to install Trused user and System Administrator passwords."
Select [Reset].
If [Exit] is accidentally selected from the Xerox software, perform
the following to start the software without rebooting the
controller:
Open a terminal window and enter the following:
.openwin-init
If a job takes longer to process than anticipated and a
performance problem is suspected, perform the following to
check the system:
1. Check the job status in the Job Manager window.
2. If the job status is Hold, select [Release] to process the job.
3. If the job is Ripping, check the performance meter. If the
CPU activity is high, the decomposer is working. If this is not
true, restart the DocuSP software.
4. Submit the job to a draft printer to determine if the master is
valid.
5. Check the time on the decomposer that is working on the job.
For example, if the job is a PostScript job, type the following
in a Terminal Window:
ps -ae|grep ps_cdf
The system will return a time value along with the process ID
of the PostScript decomposers that are running. Wait, then
repeat the command. If the time displayed is increasing, then
the job is Ripping.
For a PCL job, type:
ps -ae|grep pcl_cdf
Troubleshooting
9-11