Xerox DocuColor 2060 Maintenance Manual
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Xerox DocuColor 2060 Maintenance Manual

Xerox DocuColor 2060 Maintenance Manual

Guide to performing routine maintenance
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Xerox DocuColor 2060
NPS/IPS
Guide to Performing Routine Maintenance
721P90561
Version 8.0
October 2002

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  • Page 1 Xerox DocuColor 2060 NPS/IPS Guide to Performing Routine Maintenance 721P90561 Version 8.0 October 2002...
  • Page 2 Printed in the United States of America. Publication number: 721P90561 Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged. Changes are periodically made to this document. Changes, technical...

  • Page 3: Table Of Contents

    Table of contents Safety ..........vii Laser safety .
  • Page 4 Cleaning the printer and the optional devices ....6-3 7. Default settings for the printer engine ..... . 7-1 Accessing the Tools mode .
  • Page 5 Operator training ......... . 8-2 Xerox Customer Education ........8-3 Reporting billing meters .
  • Page 6 Table of contents Guide to Performing Routine Maintenance...

  • Page 7: Safety

    The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool.

  • Page 8: Ozone Information: U. S. Only

    1-800-828-6571 to request the Xerox publication 600P83222, OZONE . Operation safety: U. S. Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. They have been approved by safety agencies, and they comply with environmental standards.

  • Page 9: Operation Safety: Europe

    Disconnect the power cord from the electrical outlet and call service to correct the problem. If you need any additional safety information concerning the equipment or materials Xerox supplies, call Xerox Product Safety at the following toll-free number in the United States: 1-800-828-6571 For customers outside the United States, contact your local Xerox representative or operating company.

  • Page 10: Electrical Supply

    This product should not be placed in a built-in installation unless proper ventilation is provided, please contact your Xerox representative for advice. Never push objects of any kind into the ventilation vents of the product.

  • Page 11: Maintenance

    A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox representative. In order to allow this equipment to operate in proximity to...

  • Page 12: Radio And Telecommunications Equipment Directive (Europe Only)

    Radio and telecommunications equipment directive (Europe only) Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal Equipment Directive: This Xerox product has been self-certified by Xerox for pan- European single terminal connection to the analog public switched telephone network (PSTN) in accordance with Directive 1999/5/EC.

  • Page 13: For Further Information

    Safety For further information For more information on Environment, Health and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: Europe:+44 1707 353434 USA:1 800 8286571 Canada:1 800 8286571 Guide to Performing Routine Maintenance...
  • Page 14 Safety Guide to Performing Routine Maintenance...

  • Page 15: Introduction

    This guide provides information on how to perform basic maintenance tasks on the Xerox DocuColor 2060 NPS/IPS. About this guide This guide is designed for Xerox DocuColor 2060 NPS/IPS operators whose job consists of operating each of the system components, running print jobs, solving simple system problems, and performing basic maintenance tasks, such as replenishing printer supplies.
  • Page 16 <ENTER> (for example, enter y). • Italics: Document and library names are shown in italics (for example, the Xerox DocuPrint NPS/IPS Guide to Managing Print Jobs ). • Quotation marks: Keywords you can enter as arguments appear in quotes (for example, “USLetter”).

  • Page 17: Related Publications

    Warnings alert you to conditions that may affect the safety of people. Related publications The Xerox DocuColor NPS/IPS documentation set includes the documents listed below. NOTE: For a list of IBM reference manuals for IPDS printing, refer to the Solutions Guide for IPDS Printing.
  • Page 18 Introduction • Submitting your Jobs from Windows NT 4.0 (QuickPrint) Quick Reference Card • Submitting your Jobs Using Windows NT 4.0 Drivers Quick Reference Card The documentation set also includes an electronic version, the DocuPrint NPS/IPS Interactive Customer Documentation CD. xviii Guide to Performing Routine Maintenance...

  • Page 19: Feeder Trays

    It is important to load paper properly in the trays to prevent jams and loss of production time. The following guidelines will help ensure maximum efficiency of your printer operation. NOTE: When loading paper in the printer, you must use the procedure to set trays at the printer controller: •...

  • Page 20: Loading Paper Trays 1, 2, Or 3

    NOTE: The paper weight you specify using the tray weight indicator may be a different number than the one specified using the procedure to set trays at the printer controller. This is because you must specify weight in grams per square meter (gsm, or g/m any unit of measurement at the printer controller.
  • Page 21 • NOTE: Many suppliers use arrows on the product labels to indicate the preferred side to image first. Use this side (as signaled by the arrow) as equivalent to the seam side when loading the paper. 3. Adjust the paper guides by pressing in the guide release and carefully moving the Edge Guide until it lightly touches the edge of the material in the tray.
  • Page 22 Feeder trays NOTE: The Indicator light illuminates for the paper weight that you select. The Indicator is on the printer frame to the right of the tray and can be seen only when the tray is pulled out. Figure 1-3. Paper trays 1 and 2 weight indicator on the frame 5.

  • Page 23: Loading Paper Tray 4

    Loading paper tray 4 NOTE: In all trays that have the same size media, the media must be loaded in the same orientation (SEF or LEF). Tray 4, the optional high capacity paper tray, is operated through the control panel. Figure 1-5.
  • Page 24 Feeder trays 2. Wait until the Ready to Open indicator is illuminated. Figure 1-7. Ready to Open indicator on tray 4 control panel 3. Open the tray 4 door. Figure 1-8. Tray 4 door open 4. Remove any remaining sheets from the elevator tray if you are changing paper stock.
  • Page 25 2. End guides 3. Front edge paper stop NOTE: The Front Edge Paper Stop button has no functional use on the Xerox DocuColor 2060 NPS/IPS. 6. Select the paper weight. Although the trays have auto size detection capability, the paper weight (gsm) range must be selected on the weight indicator.
  • Page 26 Feeder trays Figure 1-10. Paper tray 4 Indicator 1. Paper guides 2. Orientation 3. Paper guides 4. Uncoated 5. Coated 6. Weights 7. Standard size 8. Non-standard size 8. Close the tray 4 door. The elevator tray automatically rises and stops at the correct feeding height.

  • Page 27: Selecting The Paper Weight

    Selecting the paper weight When loading paper in the trays, you must select the paper weight. The following tables list the conversion figures from gsm to pounds for specific weights and for weight ranges. Table 1-1. Specific weight conversion Xerographic bond and writing (pounds) Grams per...

  • Page 28: Loading Special Stock In Tray 4

    Tabbed inserts can be run from tray 4 but it is not recommended. When loading, the non-tabbed, short edge of the tabbed insert should be the lead edge to the printer and non-standard paper selected. If a jam occurs while running tabbed sets, there is no recovery procedure.

  • Page 29: Drilled Paper

    NOTE: If you are using drilled tabbed Inserts, you may experience sporadic jams caused by the holes passing over the sensors. Drilled paper Drilled paper can be run from tray 4 but it is not recommended. If you choose to run drilled paper from tray 4, follow the instructions below.

  • Page 30: Non-Standard Size Paper

    Letterhead Preprinted letterheads are produced using different inks and dry inks that may not pass through the printer intact. You should run a sample job through the printer to determine output quality. The loading orientation of letterhead paper depends on how the job is programmed.

  • Page 31: Stackers

    This chapter explains how to unload the following optional finishing devices: • High-capacity stacker (HCS), which provides stacking and offsetting capabilities for output into a stacker cart • High-capacity stacker stapler (HCSS), which provides stacking, stapling, and offsetting capabilities for output into the HCSS offset catch tray, or to the top tray.

  • Page 32: Unloading The Hcs

    Figure 2-1. High-capacity stacker 1. Control panel 2. Back 3. Top cover 4. Right side 5. Front door access to stacker cart 6. Front 7. Decking plate to DocuColor 2060 NPS/IPS 8. Left side Guide to Performing Routine Maintenance...
  • Page 33 To unload the HCS: 1. Press the Table Down button on the control panel. Figure 2-2. Table Down button on the HCS control panel 2. Wait until the elevator stops and the Please Wait indicator is off. Figure 2-3. Please Wait indicator Guide to Performing Routine Maintenance Stackers...
  • Page 34 Stackers The Ready To Open indicator illuminates. Figure 2-4. Ready To Open indicator 3. Open the HCS front door. 4. Position the securing bar onto the stacker cart handle. Figure 2-5. Positioning the stacker cart handle 5. Ensure that the handle is in the proper position on the top of the paper stack so that the stack does not move when the stacker cart is pulled out.
  • Page 35 Stackers 8. Return the securing bar back into position. 9. Close the HCS front door. 10. Follow the instructions displayed on the touch screen to resume printing. Guide to Performing Routine Maintenance...

  • Page 36: Unloading The Hcss

    Stackers Unloading the HCSS When the HCSS is full, the Stack Tray Full indicator displays in the message display on the HCSS control panel. Figure 2-6. HCSS control panel 1. Ready indicator 2. Staple indicator 3. Keypad 4. Message display 5.

  • Page 37: Loading Staples In The Hcss

    Loading staples in the HCSS The message display on the HCSS control panel will display a message when the HCSS is out of staples. To load staples in the HCSS: 1. Open the front door of the HCSS. 2. Pull the staple unit to the front of the machine. It resides under the paper path, notice the gold staple cartridge.
  • Page 38 Stackers Guide to Performing Routine Maintenance...

  • Page 39: Fuser Oil

    Figure 3-1. Maintenance screen To add fuser oil: 1. Open the right front door of the printer. 2. Place a drop cloth on the floor under the fuser area. Any oil spilled on a hard floor will make the floor slippery.
  • Page 40 5. Remove the cap from the bottle of fuser oil and replace it with the filler spout cap. This cap was provided to you when your printer was installed. Contact your service representative if you cannot locate the filler spout cap and need another one.

  • Page 41: Inks

    Inks A message on the touch screen advises you when to replace a dry ink cartridge. You can check the status of a dry ink cartridge any time by accessing the Maintenance screen on the control panel. Figure 4-1. Maintenance screen CAUTION To prevent spillage, remove dry ink cartridges only when the “Replace the Dry Ink Cartridge”...
  • Page 42 Inks To replace a dry ink cartridge: 1. Place a drop cloth below the dry ink area. 2. Open the dry ink compartment. Figure 4-2. Dry ink compartment 3. Rotate the empty cartridge counter-clockwise until the arrow on the cartridge is aligned with the unlocked padlock on the compartment label.
  • Page 43 4. Pull the cartridge completely out of the compartment. Dispose of the empty cartridge according to local regulations. Figure 4-3. Removing a cartridge Dry ink settles and compacts during shipping and must be loosened before inserting the cartridge into the machine. Failure to completely loosen the material may cause damage to the gear at the end of the cartridge.
  • Page 44 Inks NOTE: If more than one cartridge needs to be replaced at the same time, ensure that the cartridges are replaced in their correct color locations. From left to right, the cartridge colors are black, cyan, magenta, and yellow. 8. Rotate the cartridge clockwise until the arrow on the cartridge is aligned with the locked padlock on the compartment.

  • Page 45: Waste Dry Ink

    Waste dry ink A message on the touch screen advises you when to replace the waste dry ink bottle, located at the back of the exit module. You can check the status of the waste dry ink bottle at any time by accessing the Maintenance screen on the control panel.
  • Page 46 Waste dry ink Figure 5-2. Waste dry ink bottle location 1. Exit module 2. Waste dry ink bottle location To replace the waste dry ink bottle: 1. Open the waste dry ink door at the back of the exit module. Figure 5-3.
  • Page 47 3. Remove the cap from the cap holder on the side of the full bottle and press the cap securely into the open hole on the top of the full bottle. Figure 5-4. Waste dry ink bottle 1. Open hole 2.
  • Page 48 Waste dry ink Guide to Performing Routine Maintenance...

  • Page 49: Cleaning

    This chapter describes the cleaning tasks you need to perform regularly on your printing system. Cleaning the keyboard, monitor, and the exterior of the printer controller Clean the exterior surfaces of your printer controller including monitor and keyboard, as required. Clean daily, if possible.

  • Page 50: Cleaning The 4Mm Cartridge Tape Drive

    Clean the touch screen during the printer warm-up cycle at the start of each day. Remove all dust and fingerprints by wiping the touch screen with a clean, lint-free cloth. To avoid damage, do not use any Xerox cleaner, water, or commercial cleaner on the touch screen. CAUTION...

  • Page 51: Cleaning The Printer And The Optional Devices

    Cleaning Cleaning the printer and the optional devices Do not clean any area inside the printer, tray 4, the HCS, or the HCSS. If the exterior requires cleaning, dampen a paper towel or soft, clean cloth with a liquid, non-abrasive glass cleaner, or water.
  • Page 52 Cleaning Guide to Performing Routine Maintenance...

  • Page 53: Default Settings For The Printer Engine

    • Jobs queue, but do not print, while the Tools mode is active. • You cannot access the Tools mode if the printer is in a fault condition. • You cannot access the Tools mode if the Pause key on the control panel has been pressed to halt a job.

  • Page 54: Accessing The Tools Mode

    Default settings for the printer engine Accessing the Tools mode NOTE: Access to the Tools mode is password protected. Entering the Tools To enter the Tools mode: mode 1. Press the Access button on the control panel. Figure 7-1. Access button on control panel 2.

  • Page 55: Setting The Initial Screen To Display

    Do not use the Job Status screen to perform job management tasks such as holding, releasing, promoting, or deleting jobs. Instead, use the printer controller for these functions. To set the initial screen to display: 1. Access the Tools mode (refer to the section “Accessing the Tools mode”...
  • Page 56 3. Touch the Machine Status or Job Status button. Figure 7-4. Initial Screen screen If you leave the setting at the default Machine Status screen, the following screen displays when the printer is powered on: Figure 7-5. Machine Status screen Guide to Performing Routine Maintenance...
  • Page 57 Displays the customer support phone number, the serial number of the machine, and access to the meters. Shows all error codes to assist your Xerox service representative in solving problems with the DocuColor 2060 NPS/IPS.

  • Page 58: Setting The System Timers

    2. On the Machine Default 1 screen, touch the System Timers button. The System Timers screen displays. Figure 7-7. System Timers screen NOTE: The following timers are not functional with the DocuColor 2060 NPS/IPS: • Auto Resume Scan • Auto Resume Print •...

  • Page 59: Power Saver

    The printer exits the Power Saver mode when a job is sent to be printed, or when the Power Saver button on the control panel is pressed.

  • Page 60: Screen Saver

    Default settings for the printer engine Screen Saver Use the Screen Saver timer to protect the screen from being damaged with permanent marks if the printer is idle for a period of time. To set the Screen Saver timer: 1. Access the System Timers screen (refer to the section “Accessing the timers”).

  • Page 61: Job Spacing

    Touch the Off button to disable the feature. Figure 7-10. Job Spacing screen 4. Touch the Close button to return to the Machine Defaults 1 screen, or select another timer to change. Guide to Performing Routine Maintenance Default settings for the printer engine...

  • Page 62: Tools Off

    Default settings for the printer engine Tools Off Use the Tools Off timer to have the printer automatically return to the printing mode when no action has been taken on the Tools mode screens after the set amount of time.

  • Page 63: Auto Resume Stop

    4. Touch the Enter button on the screen to enter the new time into the system. 5. Touch the Close button to return to the Machine Defaults 1 screen, or select another timer to change. Guide to Performing Routine Maintenance Default settings for the printer engine 7-11...

  • Page 64: Setting The Audio Tone

    Button Selection tone: This tone indicates that a selectable button has been touched or pressed. • Fault tone: This tone indicates that the printer is in a fault condition and cannot continue printing. Each of these tones can be deactivated or set to Soft, Normal, or Loud.

  • Page 65: Setting The System Productivity

    Figure 7-14. Productivity Setting screen 3. Select the button for the type of paper you use most frequently in the printer, or select Auto to use the throughput speed for the paper weight selected on the paper tray weight indicator.

  • Page 66: Setting The Paper Registration Adjustment

    Default settings for the printer engine Setting the paper registration adjustment Use the Paper Registration Adjustment setting when running duplex jobs to adjust the image position if the registration is not correct. Image adjustment may be necessary for the following reasons: •...

  • Page 67: Measuring Misregistration

    You can use a reference point within the image or at the corner of the image. NOTE: Remember that the printer does not print bleed edge images. 2. Print 10 duplex pages and compare the registration mark or reference point on side one to side two.

  • Page 68: Adjusting The Paper Registration

    Default settings for the printer engine Adjusting the paper registration To set the paper registration for side one/site two: 1. Access the Tools mode (refer to the section “Accessing the Tools mode” in this chapter). 2. On the Machine Default 1 screen, touch the Paper Registration Adjustment button.
  • Page 69 (second screen) NOTE: The Tray 4 button displays only if you have this optional tray connected to your printer. 5. Use the up or down arrows that are displayed to enter the amount of adjustment for either or both edges.
  • Page 70 Default settings for the printer engine 6. If you selected the Oversize Paper Offset button to adjust the registration on paper larger than 8.5 by 11 inch or A4 LEF, the Offset Level screen displays. Figure 7-18. Offset Level screen 7.

  • Page 71: Setting Date And Time

    Setting date and time Use the Set Date and Time feature to set the date and time for the printer engine. The date and time is displayed on the Error Log screen and on the Date and Time screens. NOTE: This date and time is independent from the one you set at the printer controller.

  • Page 72: Setting The Time

    Default settings for the printer engine Setting the time To set the time: 1. Access the Tools mode (refer to the section “Accessing the Tools mode” in this chapter). 2. On the Machine Default 1 screen, touch the Set Date & Time button.

  • Page 73: Setting The Language

    Use the Dual Language setting to set one of two available languages as the default for the touch screen. When your printer was installed, your Xerox service representative loaded onto your system your choice of two languages that you can choose from to be displayed on the touch screen.

  • Page 74: Setting For Printing On Non-Standard Or Oversize Paper

    Default settings for the printer engine 3. Touch the button for the default language you want to appears on the touch screen. After exiting the Tools mode, you can switch the touch screen to the other language by pressing the Dual Language button on the control panel.

  • Page 75: Setting For Printing On Oversize Paper

    Setting for printing on oversize paper You can use trays 1 and 2 to run 12.0 by 18 inch or SRA3 (12.6 by 17.7 inch / 320 by 450 mm) paper by having your Xerox representative remove the side paper guide on the paper tray, then selecting the tray and the paper size on this screen.

  • Page 76: Setting The Decurler

    • The atmospheric conditions of the room where the paper is stored. • The atmospheric conditions of the room where the printer is located. • The heat generated during the fusing processes. The printer is equipped with an automatic curl control system that uses the variables listed above to determine the amount of pressure needed at different decurlers to reduce the curl.

  • Page 77: Decurler Specifications

    Paper types A, B, and C shown in the following table are the parameters established for how papers interact with the DocuColor 2060 NPS/IPS. Variability from one lot of paper to another may require selecting a different decurler setting. Table 7-2. Offset level adjustment chart...

  • Page 78: Changing The Decurler Setting

    Default settings for the printer engine Changing the decurler setting To change the default decurler setting: 1. Load the paper tray with the paper you want to use for a job. Make the correct selections on the tray for the paper being used and run a few test prints.
  • Page 79 Guide to Performing Routine Maintenance Default settings for the printer engine If the optional paper tray 4 is connected, a button for tray 4 is displayed under Paper Trays. You may select from any of the displayed paper weights;...
  • Page 80 Default settings for the printer engine 7-28 Guide to Performing Routine Maintenance...

  • Page 81: Maintenance And Support Services

    This chapter provides information on the services Xerox provides to help you keep your printer running efficiently. It describes the services available to you and how to take advantage of these services. NOTE: The support services described in this chapter apply to the United States only.

  • Page 82: Xerox Font Center

    You can also order on the web: www.xdss.com Xerox Font Center The Xerox Font Center (or your local Xerox operating company) can send you samples and catalogs of the fonts available for your printer. To receive font samples, obtain price information, obtain technical support, or order licensed or custom fonts, call: 1-800-445-FONT (3668) between 6:00 a.m.

  • Page 83: Xerox Customer Education

    Decomposition Service. For detailed information about any of the courses, to enroll in workshops, or to order the self-study courses, call Xerox Customer Education at: 1-800-445-5554 (or your local Xerox operating company). You can also access their web site at: www.xerox.com/services/training/customer-ed...
  • Page 84 Maintenance and support services 2. On the Machine Status screen, select the Machine Details tab. Figure 8-2. Machine Status screen Guide to Performing Routine Maintenance...
  • Page 85 Figure 8-3. Meters button on Machine Details screen The current output volume screen displays, showing the output volume for all meters. Figure 8-4. Current output volume on Machine Details screen NOTE: The NPS/IPS controller only runs the printer in color mode. Guide to Performing Routine Maintenance...
  • Page 86 Maintenance and support services 4. To reset the meters, touch the Resettable Meters button. The following screen displays. Figure 8-5. Resettable Meters screen 5. Touch the Reset button. The numbers reset to 0. 6. Touch Close until you reach the primary Machine Details screen.
  • Page 87 Numerics 4mm cartridge tape drive, cleaning 6-2 Advanced Customer Training (ACT) 8-2 billing meters, reporting 8-3 CE mark xi cleaning 4mm cartridge tape drive 6-2 touch screen 6-2 color billing 8-5 conventions xvi documentation xvii dry ink cartridge, replacing 4-2 fuser oil, adding 3-1 HCS, see High Capacity Stacker HCSS, see High Capacity Stacker Stapler...
  • Page 88 INDEX Xerox Customer Education 8-3 Xerox Customer Service Center 8-1 Xerox Documentation and Software Services (XDSS) 8-1 Xerox Font Center 8-2 INDEX-2 Guide to Performing Routine Maintenance...

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